About Us
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Welcome to Gleneagles Kuala Lumpur

Hospital Gleneagles Kuala Lumpur (GKL) adalah salah sebuah hospital swasta terkemuka di ibu kota Kuala Lumpur dan mempunyai 376 buah katil yang menawarkan suasana selesa kepada pesakit berserta rawatan perubatan yang cemerlang. GKL yang merupakan sebahagian daripada IHH Healthcare telah berkembang maju di Malaysia dan rantau Asia Tenggara dengan menyediakan perkhidmatan kesihatan perubatan yang professional kepada pesakit tempatan dan antarabangsa yang disegani dan bereputasi tinggi.

Komitmen kami terhadap kecemerlangan terbukti melalui penambahbaikan berterusan kepada kemudahan hospital dan pelaburan kami dalam teknologi termaju, yang membezakan kami dalam industri. GKL terus komited dalam menyediakan penjagaan kesihatan yang selamat dan berkualiti. GKL amat berbangga mempunyai pasukan yang terdiri daripada pakar perubatan, perunding, dan jururawat yang berkelayakan dan berpengalaman dimana mereka sentiasa bekerja keras bagi memberikan pengalaman yang terbaik kepada pesakit.

GKL juga menempatkan beberapa teknologi dan prosedur perubatan yang canggih seperti:

Radiosurgeri Pisau Gamma - Satu kejayaan dalam bidang perubatan; sebagai cara untuk merawat bukan sahaja tumor otak tetapi juga kecacatan vaskular dan gangguan fungsi melalui cara invasif minimum. Prosedur rawatan adalah mudah, tidak menyakitkan, dan memberikan hasil yang lebih baik berbanding pembedahan otak tradisional.

Sistem Pembedahan da Vinci Si - Platform pembedahan yang direka untuk membolehkan pembedahan kompleks dengan menggunakan kaedah invasif yang minimum. Dijanakan dengan teknologi robotik, sistem pembedahan da Vinci Si membantu pakar bedah untuk melakukan pembedahan yang rumit dengan penuh ketelitian.

Muat turun Risalah E-Korporat kami di sini: https://online.flippingbook.com/view/176133662/

Sejak tahun 1996, GKL telah menyediakan penjagaan kesihatan berkualiti tinggi dilengkapi dengan kakitangan yang mesra dan professional. Dalam usaha kami untuk menyampaikan perkhidmatan penjagaan kesihatan dan rawatan pesakit yang cemerlang kepada komuniti, kayu ukur kami adalah apabila kami telah diiktiraf dalam bentuk anugerah dan akreditasi oleh institusi pihak ketiga.

GKL merupakah antara hospital swasta pertama di Malaysia yang mendapat akreditasi dari Joint Commission International (JCI), Amerika; dan akreditasi tempatan oleh Malaysian Society for Quality in Health (MSQH).

JCI sejak 2010 (5 kitaran pembaharuan)
Joint Commission International (JCI)
MSQH sejak 2013 (6 kitaran pembaharuan)
Malaysian Society for Quality in Health(MSQH)

Dalam pada itu, anugerah lain yang dapat membuktikan kualiti penjagaan di GKL termasuk:

2024
Newsweek

Top 250 World’s Best Hospital 2024
#1 World’s Best Hospital 2024 - Malaysia

GlobalHealth Asia-Pacific Awards 2024

Hospital of the Year in Malaysia by GlobalHealth Asia-Pacific 2024

Malaysia Technology Excellence Awards 2024

Robotics - Healthcare

2023
Frost & Sullivan Awards 2023

Customer Value Leadership Award 2023

Global Health Asia Pacific Awards 2023

Hospital of the Year in Malaysia by GlobalHealth Asia-Pacific 2023

Customer Care Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Endocrinology Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Gastroenterology Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

ICU Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Neurology Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Prostate Care Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Reader’s Digest Trusted Brand 2023

Malaysia Health & Wellness Awards 2022

Corporate Social Responsibility

Malaysia Technology Excellence Awards 2023

Medical Technology (Healthcare)

Healthcare Asia Awards 2023

Service Innovation of the Year – Malaysia

2022 - 2020
Malaysia Health & Wellness Awards 2022

Corporate Social Responsibility

IHH Summit 2022

IHH GCEO Clinical Award for Clinical Effective 2022

Global Health Asia Pacific Awards 2022

Hospital Of The Year In Malaysia 2022

Value Based Hospital Of The Year In Asia-Pacific 2022

Endocrinology Service Provider OF The Year In Asia-Pacific 2022

Bariatric Service Provider Of The Year In Asia-Pacific 2022

Global Health Asia Pacific Awards 2021

Value Based Hospital Of The Year in The Asia-Pacific 2021

Diabetes Service Provider Of The Year In Asia-Pacific 2021

Endocrinology Service Provider Of The Year In Asia-Pacific 2021

Global Health Asia Pacific Awards 2020

Bariatric Service Provider Of The Year In Asia-Pacific 2020

Di Hospital Gleneagles Kuala Lumpur, kami komited untuk menjalankan perniagaan dengan penuh integriti, dengan dasar toleransi sifar untuk rasuah dan rasuah.

Garis panduan anti-rasuah dan rasuah kami (tersedia di sini) menggariskan prinsip yang membimbing tindakan kami dan keputusan.

Garis panduan ini berfungsi sebagai sumber untuk pekerja, rakan kongsi, pembekal dan pihak berkepentingan kami, memberikan panduan yang jelas tentang mengenal pasti, mencegah dan melaporkan kejadian rasuah dan rasuah. Dengan mematuhi prinsip ini, kami menyumbang untuk memupuk budaya amanah dan integriti dalam organisasi kami dan seterusnya.

Kami menggalakkan semua individu yang berkaitan dengan Hospital Gleneagles Kuala Lumpur untuk membiasakan diri dengan garis panduan ini untuk menggalakkan budaya kelakuan beretika dan pematuhan.

Elevating Healthcare through Value-Driven Outcomes (VDO)

At Gleneagles Hospital Kuala Lumpur, we believe in delivering healthcare that truly matters. Our commitment to clinical excellence is exemplified through our Value-Driven Outcomes (VDO) initiatives. Aligned with international standards, our healthcare professionals drive interventions and enhance treatment value for our patients. Leveraging data, we ensure accountability and transparency, offering confidence that Gleneagles Hospital Kuala Lumpur delivers unparalleled value-for-money services.

Objectives:

  • Measuring Outcomes that Matter to Patients

    At Gleneagles Hospital Kuala Lumpur, our VDO initiative places a paramount focus on outcomes that truly impact our patients. We diligently measure and analyze the results that matter most to individuals, ensuring that their healthcare journey is centered around achieving meaningful and personalized goals.

  • Using Data to Promote Value Improvement

    Data is the cornerstone of our commitment to excellence. Gleneagles Hospital Kuala Lumpur harnesses the power of data to inform and drive interventions that enhance the overall value of our treatments. This data-driven approach allows us to adapt and continuously improve, ensuring that our patients receive the most effective and personalized care.

  • Embarking on Cost Analysis to Reduce Wastage

    Recognizing the importance of responsible resource allocation, our VDO initiative includes a comprehensive cost analysis to identify and minimize wastage. By optimizing our resources, we aim to provide high-quality healthcare that is not only effective but also efficient, maximizing the value for both patients and the healthcare system.

Total Knee Replacement (TKR): Advancing Mobility, Enhancing Lives

Knee surgery, particularly Total Knee Replacement (TKR), is a complex procedure, especially for those suffering from knee osteoarthritis. At Gleneagles Hospital Kuala Lumpur, we recognize the challenges and prioritize the patient's voice in our approach to outcomes. We meticulously evaluate each TKR surgery at 3-month and 6-month intervals, utilizing the Knee Society Score (KSS) to measure and compare results against Minimal Clinically Important Difference (MCID) and Substantial Targets.

This precision-driven approach ensures that the impact of TKR transcends the surgical realm, resulting in significant improvements in both quality of life and mobility. This exemplifies our commitment to comprehensive and transformative orthopaedic care.

Patient’s Journey

Patient visits doctor to determine if TKR is recommended.

Patient is referred for same-day pre-operative physiotherapy.

PROMs (KSS) survey and pre-operative physiotherapy are conducted for the patient in rehab.

Patient undergoes surgery in GKL

Physiotherapy is administered for the patient during admission until discharge.

The patient attends physiotherapy sessions for three months.

*3 months post-surgery PROMs (KSS) survey is conducted again to assess the patient's progress.

The patient continues physiotherapy sessions for an additional three months.

*6 months post-surgery PROMs (KSS) survey is conducted to monitor the patient's progress.

Patient Reported Outcome Measures (PROMs) Survey

Through our Patient Reported Outcome Measures (PROMs) Survey, we carefully measure our patient’s perception of health and functional well-being post-TKR surgery. PROMs are standardized questionnaires completed by patients, providing insights into health perception and functional well-being. The hospital conducts these surveys before and after treatment to understand any changes in the patient’s condition and quality of life. Working closely with patients and clinicians, PROMs give us a full picture of our patients' health and identify opportunities for continuous improvement.

Minimal Clinically Important Difference (MCID)

When it comes to knee surgery, Gleneagles Hospital Kuala Lumpur uses a benchmark called Minimal Clinically Important Difference (MCID). Our aim is for patients to see a minimum score increase of 9 points at 3 months and 40 points at 6 months post-surgery.

One notable achievement is reaching a 100% rate in the MCID benchmark within 3 and 6 months post-surgery, underscoring substantial improvements in pain reduction, daily function, and overall quality of life.

KSS Reference:

2011 Knee Society Scoring System© (2011KSS)

The Knee Society (https://www.kneesociety.org/the-knee-society-score) 

MCID Reference:

Van der Wees, P.J., Wammes, J.J.G., Akkermans, R.P. et al. Patient-reported health outcomes after total hip and knee surgery in a Dutch University Hospital Setting: results of twenty years clinical registry. BMC Musculoskelet Disord 18, 97 (2017). https://doi.org/10.1186/s12891-017-1455-y

Lizaur-Utrilla, A., Gonzalez-Parreño, S., Martinez-Mendez, D. et al. Minimal clinically important differences and substantial clinical benefits for Knee Society Scores. Knee Surg Sports Traumatol Arthrosc 28, 1473–1478 (2020). https://doi.org/10.1007/s00167-019-05543-x

https://d-nb.info/1212656903/34

Anterior Cruciate Ligament Reconstruction (ACLR): Precision in Surgical Excellence

Anterior Cruciate Ligament Reconstruction (ACLR) is a surgical intervention aimed at replacing a damaged ligament, requiring a delicate blend of precision and excellence. At Gleneagles Hospital Kuala Lumpur, our commitment extends beyond technical proficiency to encompass stringent adherence to quality indicators.

Our 2023 performance statistics not only reflect exceptional results but also demonstrate our unwavering focus on patient safety. By surpassing international benchmarks in key areas such as prophylactic antibiotic administration, blood transfusion rates, complications, readmission prevention, and post-operative rehabilitation, we continuously strive to assure our patients of a level of care that goes above and beyond established standards.

Patient’s Journey

Patient visits doctor to determine if ACLR is recommended.

Patient is referred for same-day pre-operative physiotherapy.

PROMs (KSS) survey and pre-operative physiotherapy are conducted for the patient in rehab.

Patient undergoes surgery in GKL

Physiotherapy is administered for the patient during admission until discharge.

The patient attends physiotherapy sessions for three months.

*3 months post-surgery PROMs (KSS) survey is conducted again to assess the patient's progress.

The patient continues physiotherapy sessions for an additional three months.

*6 months post-surgery PROMs (KSS) survey is conducted to monitor the patient's progress.

ACLR Surgery Outcomes: Insights from 2023 Data Analysis

ACLR International Benchmark Reference:

Annals of Medicine and Surgery: Analysis of postoperative complications following elective arthroscopic surgeries of the knee- a retrospective cohort study

The Knee: Complications following anterior cruciate ligament reconstruction in the English NHS

Knee Surgery, Sports Traumatology, Arthroscopy: Inpatient admission following anterior cruciate ligament reconstruction is associated with higher postoperative complications

Knee Surgery, Sports Traumatology, Arthroscopy: Procedure length is independently associated with overnight hospital stay and 30-day readmission following anterior cruciate ligament reconstruction

Arthroscopy, Sports Medicine, and Rehabilitation: Operative Time Less Than 1.5 Hours, Male Sex, Dependent Functional Status, Presence of Dyspnea, and Reoperations Within 30 days Are Independent Risk Factors for Readmission After ACLR

Hysterectomy: Personalized Care for Women's Health

Hysterectomy, a surgical intervention for uterine removal, constitutes a pivotal decision in women's health. At Gleneagles Hospital Kuala Lumpur, we comprehend the gravity of this choice and provide tailored care for conditions like uterine fibroids, endometriosis, abnormal uterine bleeding, and gynaecologic cancer.

Our dedication to excellence is underscored by our 2022 and 2023 statistics, showcasing minimal complication rates, successful laparoscopic procedures, and unwavering adherence to international safety benchmarks.

Inclusion factors for hysterectomy are as follow:

  1. Total Abdominal Hysterectomy
  2. Subtotal Abdominal Hysterectomy
  3. Hysterectomy and removal of adnexa
  4. Vaginal Hysterectomy including laparoscopically assisted
  5. Robotic Hysterectomy
  6. 3D Laparoscopic Hysterectomy
  7. Laparoscopic Hysterectomy/Laparoscopic Hysterectomy + or +/- salpingo-oophorectomy
  8. Laparoscopy and Therapeutic procedures including laser, diathermy and destruction e.g., endometriosis, adhesiolysis, tubal surgery and non- cancerous solid tumours

Hysterectomy Outcomes: Insights from 2022 and 2023 Data Analysis

Hysterectomy International Benchmark Reference:

Blood Transfusion given: https://www.hindawi.com/journals/ogi/2018/3802532/

Conversion to laparotomy: https://www.jmig.org/article/S1553-4650(15)01667-2/fulltext, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5772131/

Complications: https://www.ajog.org/article/S0002-9378(16)30437-9/fulltext#secsectitle0075

Ontario – Quality-based Procedures Clinical Handbook for Hysterectomy by Ministry of Health & Long-Term Care

Hand Hygiene Data

In the pursuit of healthcare excellence, Gleneagles Hospital Kuala Lumpur places a distinct emphasis on a fundamental yet crucial aspect—hand hygiene. More than just a regulatory requirement, our commitment to maintaining the highest standards of cleanliness by embracing the principle of "clean hands save lives."

Through the diligent efforts of our infection control nurses, who conduct random observations during their daily rounds, we ensure that hand hygiene practices are upheld across diverse staff members, spanning nurses, doctors, allied health, and housekeeping personnel, particularly in patient wards. With an unwavering dedication to this core principle, our hand hygiene data consistently surpasses industry benchmarks, reflecting our steadfast commitment to creating a safe and hygienic environment for the benefit of our patients and the entire healthcare community.

Hand Hygiene Outcomes: Insights from 2021 to 2023 Data Analysis

Average Yearly Compliance Rate

2021 - 94.8%

2022 - 96.0%

2023 - 95.8%

*benchmark at 90%

TENTANG KAMI

Hospital Gleneagles Kuala Lumpur (GKL) adalah salah sebuah hospital swasta terkemuka di ibu kota Kuala Lumpur dan mempunyai 376 buah katil yang menawarkan suasana selesa kepada pesakit berserta rawatan perubatan yang cemerlang. GKL yang merupakan sebahagian daripada IHH Healthcare telah berkembang maju di Malaysia dan rantau Asia Tenggara dengan menyediakan perkhidmatan kesihatan perubatan yang professional kepada pesakit tempatan dan antarabangsa yang disegani dan bereputasi tinggi.

Komitmen kami terhadap kecemerlangan terbukti melalui penambahbaikan berterusan kepada kemudahan hospital dan pelaburan kami dalam teknologi termaju, yang membezakan kami dalam industri. GKL terus komited dalam menyediakan penjagaan kesihatan yang selamat dan berkualiti. GKL amat berbangga mempunyai pasukan yang terdiri daripada pakar perubatan, perunding, dan jururawat yang berkelayakan dan berpengalaman dimana mereka sentiasa bekerja keras bagi memberikan pengalaman yang terbaik kepada pesakit.

GKL juga menempatkan beberapa teknologi dan prosedur perubatan yang canggih seperti:

Radiosurgeri Pisau Gamma - Satu kejayaan dalam bidang perubatan; sebagai cara untuk merawat bukan sahaja tumor otak tetapi juga kecacatan vaskular dan gangguan fungsi melalui cara invasif minimum. Prosedur rawatan adalah mudah, tidak menyakitkan, dan memberikan hasil yang lebih baik berbanding pembedahan otak tradisional.

Sistem Pembedahan da Vinci Si - Platform pembedahan yang direka untuk membolehkan pembedahan kompleks dengan menggunakan kaedah invasif yang minimum. Dijanakan dengan teknologi robotik, sistem pembedahan da Vinci Si membantu pakar bedah untuk melakukan pembedahan yang rumit dengan penuh ketelitian.

Muat turun Risalah E-Korporat kami di sini: https://online.flippingbook.com/view/176133662/

AKREDITASI dan ANUGERAH

Sejak tahun 1996, GKL telah menyediakan penjagaan kesihatan berkualiti tinggi dilengkapi dengan kakitangan yang mesra dan professional. Dalam usaha kami untuk menyampaikan perkhidmatan penjagaan kesihatan dan rawatan pesakit yang cemerlang kepada komuniti, kayu ukur kami adalah apabila kami telah diiktiraf dalam bentuk anugerah dan akreditasi oleh institusi pihak ketiga.

GKL merupakah antara hospital swasta pertama di Malaysia yang mendapat akreditasi dari Joint Commission International (JCI), Amerika; dan akreditasi tempatan oleh Malaysian Society for Quality in Health (MSQH).

JCI sejak 2010 (5 kitaran pembaharuan)
Joint Commission International (JCI)
MSQH sejak 2013 (6 kitaran pembaharuan)
Malaysian Society for Quality in Health(MSQH)

Dalam pada itu, anugerah lain yang dapat membuktikan kualiti penjagaan di GKL termasuk:

2024
Newsweek

Top 250 World’s Best Hospital 2024
#1 World’s Best Hospital 2024 - Malaysia

GlobalHealth Asia-Pacific Awards 2024

Hospital of the Year in Malaysia by GlobalHealth Asia-Pacific 2024

Malaysia Technology Excellence Awards 2024

Robotics - Healthcare

2023
Frost & Sullivan Awards 2023

Customer Value Leadership Award 2023

Global Health Asia Pacific Awards 2023

Hospital of the Year in Malaysia by GlobalHealth Asia-Pacific 2023

Customer Care Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Endocrinology Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Gastroenterology Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

ICU Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Neurology Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Prostate Care Service Provider of the year in Asia-Pacific by GlobalHealth Asia-Pacific 2023

Reader’s Digest Trusted Brand 2023

Malaysia Health & Wellness Awards 2022

Corporate Social Responsibility

Malaysia Technology Excellence Awards 2023

Medical Technology (Healthcare)

Healthcare Asia Awards 2023

Service Innovation of the Year – Malaysia

2022 - 2020
Malaysia Health & Wellness Awards 2022

Corporate Social Responsibility

IHH Summit 2022

IHH GCEO Clinical Award for Clinical Effective 2022

Global Health Asia Pacific Awards 2022

Hospital Of The Year In Malaysia 2022

Value Based Hospital Of The Year In Asia-Pacific 2022

Endocrinology Service Provider OF The Year In Asia-Pacific 2022

Bariatric Service Provider Of The Year In Asia-Pacific 2022

Global Health Asia Pacific Awards 2021

Value Based Hospital Of The Year in The Asia-Pacific 2021

Diabetes Service Provider Of The Year In Asia-Pacific 2021

Endocrinology Service Provider Of The Year In Asia-Pacific 2021

Global Health Asia Pacific Awards 2020

Bariatric Service Provider Of The Year In Asia-Pacific 2020

ANTI RASUAH

Di Hospital Gleneagles Kuala Lumpur, kami komited untuk menjalankan perniagaan dengan penuh integriti, dengan dasar toleransi sifar untuk rasuah dan rasuah.

Garis panduan anti-rasuah dan rasuah kami (tersedia di sini) menggariskan prinsip yang membimbing tindakan kami dan keputusan.

Garis panduan ini berfungsi sebagai sumber untuk pekerja, rakan kongsi, pembekal dan pihak berkepentingan kami, memberikan panduan yang jelas tentang mengenal pasti, mencegah dan melaporkan kejadian rasuah dan rasuah. Dengan mematuhi prinsip ini, kami menyumbang untuk memupuk budaya amanah dan integriti dalam organisasi kami dan seterusnya.

Kami menggalakkan semua individu yang berkaitan dengan Hospital Gleneagles Kuala Lumpur untuk membiasakan diri dengan garis panduan ini untuk menggalakkan budaya kelakuan beretika dan pematuhan.

CLINICAL EXCELLENCE

Elevating Healthcare through Value-Driven Outcomes (VDO)

At Gleneagles Hospital Kuala Lumpur, we believe in delivering healthcare that truly matters. Our commitment to clinical excellence is exemplified through our Value-Driven Outcomes (VDO) initiatives. Aligned with international standards, our healthcare professionals drive interventions and enhance treatment value for our patients. Leveraging data, we ensure accountability and transparency, offering confidence that Gleneagles Hospital Kuala Lumpur delivers unparalleled value-for-money services.

Objectives:

  • Measuring Outcomes that Matter to Patients

    At Gleneagles Hospital Kuala Lumpur, our VDO initiative places a paramount focus on outcomes that truly impact our patients. We diligently measure and analyze the results that matter most to individuals, ensuring that their healthcare journey is centered around achieving meaningful and personalized goals.

  • Using Data to Promote Value Improvement

    Data is the cornerstone of our commitment to excellence. Gleneagles Hospital Kuala Lumpur harnesses the power of data to inform and drive interventions that enhance the overall value of our treatments. This data-driven approach allows us to adapt and continuously improve, ensuring that our patients receive the most effective and personalized care.

  • Embarking on Cost Analysis to Reduce Wastage

    Recognizing the importance of responsible resource allocation, our VDO initiative includes a comprehensive cost analysis to identify and minimize wastage. By optimizing our resources, we aim to provide high-quality healthcare that is not only effective but also efficient, maximizing the value for both patients and the healthcare system.

Total Knee Replacement (TKR): Advancing Mobility, Enhancing Lives

Knee surgery, particularly Total Knee Replacement (TKR), is a complex procedure, especially for those suffering from knee osteoarthritis. At Gleneagles Hospital Kuala Lumpur, we recognize the challenges and prioritize the patient's voice in our approach to outcomes. We meticulously evaluate each TKR surgery at 3-month and 6-month intervals, utilizing the Knee Society Score (KSS) to measure and compare results against Minimal Clinically Important Difference (MCID) and Substantial Targets.

This precision-driven approach ensures that the impact of TKR transcends the surgical realm, resulting in significant improvements in both quality of life and mobility. This exemplifies our commitment to comprehensive and transformative orthopaedic care.

Patient’s Journey

Patient visits doctor to determine if TKR is recommended.

Patient is referred for same-day pre-operative physiotherapy.

PROMs (KSS) survey and pre-operative physiotherapy are conducted for the patient in rehab.

Patient undergoes surgery in GKL

Physiotherapy is administered for the patient during admission until discharge.

The patient attends physiotherapy sessions for three months.

*3 months post-surgery PROMs (KSS) survey is conducted again to assess the patient's progress.

The patient continues physiotherapy sessions for an additional three months.

*6 months post-surgery PROMs (KSS) survey is conducted to monitor the patient's progress.

Patient Reported Outcome Measures (PROMs) Survey

Through our Patient Reported Outcome Measures (PROMs) Survey, we carefully measure our patient’s perception of health and functional well-being post-TKR surgery. PROMs are standardized questionnaires completed by patients, providing insights into health perception and functional well-being. The hospital conducts these surveys before and after treatment to understand any changes in the patient’s condition and quality of life. Working closely with patients and clinicians, PROMs give us a full picture of our patients' health and identify opportunities for continuous improvement.

Minimal Clinically Important Difference (MCID)

When it comes to knee surgery, Gleneagles Hospital Kuala Lumpur uses a benchmark called Minimal Clinically Important Difference (MCID). Our aim is for patients to see a minimum score increase of 9 points at 3 months and 40 points at 6 months post-surgery.

One notable achievement is reaching a 100% rate in the MCID benchmark within 3 and 6 months post-surgery, underscoring substantial improvements in pain reduction, daily function, and overall quality of life.

KSS Reference:

2011 Knee Society Scoring System© (2011KSS)

The Knee Society (https://www.kneesociety.org/the-knee-society-score) 

MCID Reference:

Van der Wees, P.J., Wammes, J.J.G., Akkermans, R.P. et al. Patient-reported health outcomes after total hip and knee surgery in a Dutch University Hospital Setting: results of twenty years clinical registry. BMC Musculoskelet Disord 18, 97 (2017). https://doi.org/10.1186/s12891-017-1455-y

Lizaur-Utrilla, A., Gonzalez-Parreño, S., Martinez-Mendez, D. et al. Minimal clinically important differences and substantial clinical benefits for Knee Society Scores. Knee Surg Sports Traumatol Arthrosc 28, 1473–1478 (2020). https://doi.org/10.1007/s00167-019-05543-x

https://d-nb.info/1212656903/34

Anterior Cruciate Ligament Reconstruction (ACLR): Precision in Surgical Excellence

Anterior Cruciate Ligament Reconstruction (ACLR) is a surgical intervention aimed at replacing a damaged ligament, requiring a delicate blend of precision and excellence. At Gleneagles Hospital Kuala Lumpur, our commitment extends beyond technical proficiency to encompass stringent adherence to quality indicators.

Our 2023 performance statistics not only reflect exceptional results but also demonstrate our unwavering focus on patient safety. By surpassing international benchmarks in key areas such as prophylactic antibiotic administration, blood transfusion rates, complications, readmission prevention, and post-operative rehabilitation, we continuously strive to assure our patients of a level of care that goes above and beyond established standards.

Patient’s Journey

Patient visits doctor to determine if ACLR is recommended.

Patient is referred for same-day pre-operative physiotherapy.

PROMs (KSS) survey and pre-operative physiotherapy are conducted for the patient in rehab.

Patient undergoes surgery in GKL

Physiotherapy is administered for the patient during admission until discharge.

The patient attends physiotherapy sessions for three months.

*3 months post-surgery PROMs (KSS) survey is conducted again to assess the patient's progress.

The patient continues physiotherapy sessions for an additional three months.

*6 months post-surgery PROMs (KSS) survey is conducted to monitor the patient's progress.

ACLR Surgery Outcomes: Insights from 2023 Data Analysis

ACLR International Benchmark Reference:

Annals of Medicine and Surgery: Analysis of postoperative complications following elective arthroscopic surgeries of the knee- a retrospective cohort study

The Knee: Complications following anterior cruciate ligament reconstruction in the English NHS

Knee Surgery, Sports Traumatology, Arthroscopy: Inpatient admission following anterior cruciate ligament reconstruction is associated with higher postoperative complications

Knee Surgery, Sports Traumatology, Arthroscopy: Procedure length is independently associated with overnight hospital stay and 30-day readmission following anterior cruciate ligament reconstruction

Arthroscopy, Sports Medicine, and Rehabilitation: Operative Time Less Than 1.5 Hours, Male Sex, Dependent Functional Status, Presence of Dyspnea, and Reoperations Within 30 days Are Independent Risk Factors for Readmission After ACLR

Hysterectomy: Personalized Care for Women's Health

Hysterectomy, a surgical intervention for uterine removal, constitutes a pivotal decision in women's health. At Gleneagles Hospital Kuala Lumpur, we comprehend the gravity of this choice and provide tailored care for conditions like uterine fibroids, endometriosis, abnormal uterine bleeding, and gynaecologic cancer.

Our dedication to excellence is underscored by our 2022 and 2023 statistics, showcasing minimal complication rates, successful laparoscopic procedures, and unwavering adherence to international safety benchmarks.

Inclusion factors for hysterectomy are as follow:

  1. Total Abdominal Hysterectomy
  2. Subtotal Abdominal Hysterectomy
  3. Hysterectomy and removal of adnexa
  4. Vaginal Hysterectomy including laparoscopically assisted
  5. Robotic Hysterectomy
  6. 3D Laparoscopic Hysterectomy
  7. Laparoscopic Hysterectomy/Laparoscopic Hysterectomy + or +/- salpingo-oophorectomy
  8. Laparoscopy and Therapeutic procedures including laser, diathermy and destruction e.g., endometriosis, adhesiolysis, tubal surgery and non- cancerous solid tumours

Hysterectomy Outcomes: Insights from 2022 and 2023 Data Analysis

Hysterectomy International Benchmark Reference:

Blood Transfusion given: https://www.hindawi.com/journals/ogi/2018/3802532/

Conversion to laparotomy: https://www.jmig.org/article/S1553-4650(15)01667-2/fulltext, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5772131/

Complications: https://www.ajog.org/article/S0002-9378(16)30437-9/fulltext#secsectitle0075

Ontario – Quality-based Procedures Clinical Handbook for Hysterectomy by Ministry of Health & Long-Term Care

Hand Hygiene Data

In the pursuit of healthcare excellence, Gleneagles Hospital Kuala Lumpur places a distinct emphasis on a fundamental yet crucial aspect—hand hygiene. More than just a regulatory requirement, our commitment to maintaining the highest standards of cleanliness by embracing the principle of "clean hands save lives."

Through the diligent efforts of our infection control nurses, who conduct random observations during their daily rounds, we ensure that hand hygiene practices are upheld across diverse staff members, spanning nurses, doctors, allied health, and housekeeping personnel, particularly in patient wards. With an unwavering dedication to this core principle, our hand hygiene data consistently surpasses industry benchmarks, reflecting our steadfast commitment to creating a safe and hygienic environment for the benefit of our patients and the entire healthcare community.

Hand Hygiene Outcomes: Insights from 2021 to 2023 Data Analysis

Average Yearly Compliance Rate

2021 - 94.8%

2022 - 96.0%

2023 - 95.8%

*benchmark at 90%

Hubungan kecemasan
Gleneagles Hospital Kuala Lumpur
Ambulans / Kecemasan
+603 4141 3018
Pilih Hospital
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