Accident and Emergency Services
At Gleneagles Hospitals, the Accident and Emergency Department (A&E) Services are available 24 hours a day, throughout the year. Led by a dedicated team of doctors and nurses specially trained for emergency situations, they are responsible in treating patients (adults, children, pregnant women) who are present with life-threatening and serious conditions that require immediate medical attention.
Adults may experience life-threatening emergencies such as heart attack and traumatic injuries, while children may experience emergencies such as choking and suffocation. Caregivers and healthcare providers need to be aware and have the necessary knowledge and skills to respond appropriately to each type of emergency.
On arrival at the A&E, patients are assessed, prioritised, and treated in terms of clinical needs.
Select the nearest Gleneagles Hospital in Malaysia for A&E and Ambulance Services.
Consider the following Standard Operating Procedures (SOPs) for accident and emergency cases that happen in your presence:
- If possible, get someone to drive you or be accompanied.
- Carry a mobile device in case you need to call an emergency or someone along the way.
- Carry important and relevant documents such as an identification card and health insurance card.
- Bring any medications that you or the patient regularly takes.
- Provide full details and important information about the occurrence of the problem to the accident and emergency doctor in charge.
Quick, first aid for accidents and emergencies can make a vital difference to a patient’s condition before you can reach for medical help. These techniques could save lives when applied correctly during a medical emergency.
They are particularly useful during the wait after calling the hospital’s Accident and Emergency hotline or the ambulance services. Ambulance arrival typically takes a few minutes, depending on the location and traffic situation, and that is when first aid skills come in handy.
However, in situations like drowning, it is crucial to pull the victim out from the water first before calling for emergency services.
Below are some common medical emergencies and what you can do to help in a situation while waiting for the ambulance to arrive.
- Heart Attack
- Road Accident
Home accidents can happen even in the safest of spaces, and often involve children or older adults. It is important to understand that despite your best efforts in keeping the home environment safe, accidents could still happen.
However, you can reduce the risks of home accidents.
Take the following precautionary measures to prevent common home accidents and make your home safe for a well-balanced domestic health.
- Chemical and Food Poisoning
- Choking on Food and Small Objects
- Cuts and Grazes
- Drowning in Open Water Sources
- Heavy Fallen Objects
- Kitchen Fire and Heating Products
- Trips and Falls