Accident & Emergency | Gleneagles Hospital Kuala Lumpur
  • Ambulance / Emergency
    +603 4141 3018
  • General line
    +603 4141 3000
Accident and Emergency Services

Every Second Counts Providing you Accident & Emergency Services closer to home

24/7 Ambulance Service
Specialist On-Call
Comprehensive Life SavingFacilities & Equipment
Manage by Advance Life Support Trained Personal

Accident and Emergency Department at Gleneagles Hospital Kuala Lumpur

The Accident & Emergency (A&E) Unit at Gleneagles Hospital Kuala Lumpur is well-equipped to handle any injury or medical emergency around the clock every day. At A&E, we have a dedicated team of doctors and nurses who are specially trained for emergency situations, and they will evaluate the situation immediately using the triage method. The most severe cases with life-threatening conditions will be our top priority, while the rest may need a 30-minute wait, depending on the number of patients at the Accident and Emergency centre.

In addition to having a team of emergency specialists assessing and managing your case, a multidisciplinary team of specialists and surgeons are also on-call to attend to complex medical conditions.

Triage & Waiting Time

Our Accident and Emergency department at Gleneagles Hospital Kuala Lumpur uses the 5 Level Triage System to sort patients into categories according to the medical urgency. At our accident and emergency department:

  • Priority of treatment is first given to patients who require urgent care.
  • The team will do their best to minimise waiting time for all patients.
  • If you do have to wait, our nurses are always on standby to answer your questions and monitor your condition.

An overview of three category triage acuity systems:

  • Acuity
  • Require immediate life or limb-saving intervention

  • Example
    • Cardiopulmonary arrest, severe respiratory distress, unresponsive collapsed patient
    • Severe arrhythmias with signs of hypoperfusion and hypotension
    • Severe trauma-related patient
    • Acute stroke
  • Acuity
  • Requires urgent intervention

  • Example
    • - Altered conscious level, severe head injury

    • Seizures
    • Fractures of long bones of lower limbs/pelvis etc.
    • Open fractures
    • Major bleeding
    • Burns
    • Severe dehydration
    • Severe pain (chest or abdomen)
    • Pregnancy related problems
  • Acuity
  • Less urgent intervention

  • Example
    • Respiratory infections
    • Gastrointestinal infections
    • Urinary/ Genital infections
    • Minor soft tissue injuries or infections
    • Eyes, Ears, Nose, Face injuries or infections
    • Minor trauma (short/small bone fractures/ dislocations)

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Gleneagles Hospital Kuala Lumpur
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