An Introduction to MyHealth360 |
For Health. For Life.
Key Features
Convenient & Fast Appointment Booking
Create Appointment Reminders with My Health Planner
Instant Access To Medical Records
Easy-to-use Health Tracker
Pre-Registration at your convenience
View Itemized Bills via App
Fast, Easy & Secured Online Payment
Key Features
Convenient &
Fast Appointment
Booking
Create Appointment
Reminders with
My Health Planner
Instant Access
To Medical
Records
Easy-to-use
Health Tracker
Pre-Registration at
your convenience
View Itemized
Bills via App
Fast, Easy &
Secured Online
Payment
Download MyHealth360 app* now!
For enquiries or feedback, email us at my.myhealth360@ihhhealthcare.com
*MyHealth360 app is currently available at Gleneagles Hospital Kuala Lumpur, Gleneagles Hospital Kota Kinabalu and Gleneagles Hospital Penang.
Download now
Download MyHealth360 app* now!
For enquiries or feedback, email us at my.myhealth360@ihhhealthcare.com
*MyHealth360 app is currently available at Gleneagles Hospital Kuala Lumpur, Gleneagles Hospital Kota Kinabalu and Gleneagles Hospital Penang.
Frequently asked questions
MyHealth360 is your gateway to a better health and wellness, offering convenience in managing your family's and your health anytime, anywhere
Key features* of MyHealth360 app include;
- Convenient and fast Appointment Booking
- Create appointment reminders with My Health Planner
- Instant access to Medical Records
- Easy-to-use Health Tracker
- Pre-Registration at your convenience
- View Itemized Bills via app
- Fast, easy and secured Online Payment
*Some features are currently available for outpatient only
You will be able to access the following features* upon registration.
- Appointments - You can select your preferred hospital and specialist, view his/her available date and time and make an appointment request conveniently. You will then be notified of your appointment status.
- My Health Planner - You can set personalized appointment reminders that include medical check-ups, colonoscopy, endoscopy, examination, lab test and more.
- Medical Records - You can retrieve medical records such as laboratory tests, radiology and health screening reports via app. You can also download and view reports on your device.
- Health Tracker - An easy-to-use tracker to monitor your health such as blood glucose level, cholesterol level and more.
- Pre-Registration - Complete your Pre-Registration Forms* via app 48 hours prior to arrival for
seamless check-in experience.
*Applicable to both self-paying and insurance / corporate patients.- For insurance / corporate patients, upload your guarantee letter (GL) related documents (e.g. appointment card & doctor's referral letter or actual GL) 2 working days prior to your appointment date to expedite GL issuance and pre-registration process.
- On appointment day, scan QR code to check-in upon arrival at the hospital and meet doctor.
- Bills & Payment - You can view itemized bills and make online payment via app securely.
*Some features are currently available for outpatient only
Yes, there are no fees or charges for using MyHealth360.
MyHealth360 is accessible to everyone. For patients, it offers the convenience in managing their family's and their health in a single place, anytime, anywhere such as appointment booking, appointment reminders, instant access to medical records, health tracker, pre-registration, view itemized bills, online payment and many more.
*Some features are currently available for outpatient only
Yes, a simple registration via mobile app is all you need to access MyHealth360. You may download MyHealth360 app from the Apple App Store or Google Play.
You can schedule an appointment anytime through MyHealth360 app.
You will be notified of your appointment status the next working day.
Yes, you are able to cancel or reschedule your appointments on MyHealth360.
Yes, you can make appointments for your family too.
These are some of the available medical records;
- Laboratory Test Results
- Imaging Results
- Health Screening Medical Report
Your medical records will be available after the doctor has reviewed and released the reports.
All medical records can be downloaded and saved on your device.
Yes, as long as they give you the access to view their MyHealth360 profiles.
Please email your details (Full name as per NRIC/Passport, email address, telephone number) to my.myhealth360@ihhhealthcare.com. Our team will get back to you within the next working day.
This app complies with the Malaysia’s Personal Data Protection Act 2010. For any further inquiries, please email my.ihh.dpo@ihhhealthcare.com
- A verified account ensures enhanced security and privacy. It helps us confirm the app is indeed being accessed by you. With verification, you will be granted secure access to information such as medical records and other health data through MyHealth360.
- To check if you're verified, look for a green tick (✓) on your homepage profile photo.
- If you are not verified, you can visit our nearest hospital, or reach out to us via email at my.myhealth360@ihhhealthcare.com to verify your account.
- It is best to verify your account with our staff if you are visiting the hospital.
- You can visit our nearest hospital or reach out to us via email at my.myhealth360@ihhhealthcare.com to verify your account.
- It is best to verify your account with our staff if you are visiting the hospital.
- An account that is unverified may indicate a potential mismatch between your MyHealth360 account data and hospital records.
- To access features containing private data, it is essential to have your account verified.
Contact Information
