The job holder will work closely with consultants and other health professionals to optimize pharmaceutical care and proper use of medications for patients through application of clinical knowledge and experience. Key duties are to carry out assigned pharmacists duties as according to the hospital policy and the Malaysian act.
- Bachelor or Master’s Degree of Pharmacy (recognized by MOH)
- Preferably with working experience in hospital pharmacy
- Passionate in patient care
- Good command in English
- Team player, customer oriented, trustworthy
- To lead, plan, deliver, develop, manage and evaluate the operational, clinical and strategic aspects of pharmaceutical services provided within base Hospital.
- To provide expert strategic pharmaceutical advice on the safe, clinical and cost effective delivery of pharmaceutical services in accordance with objectives set by hospital management team, IHH Pharmacy and clinicians.
- To act as a role model and lead a team of pharmacy staff to provide a consistently high-quality pharmaceutical service which enhances patient care and to ensure the pharmacy service is delivered in a safe, legal, and efficient manner.
- Pharmacy Degree
- Fully Registered Pharmacist in Malaysia Pharmacy Board
- Has hospital pharmacy experience at a senior level with responsibility for both staff and resources.
- Experience in leading a team of staff and effectively managing change.
- Experience in identifying and managing risks associated with use of medicines.
- Actively seeks to improve the pharmaceutical service.
- Experience in managing difficult and ambiguous problems.
- Managerial knowledge of pharmaceutical and hospital services, e.g. pharmaceutical legislation, human resources, cytotoxic reconstruction unit (CDR), pharmacy inventory, dispensary etc
- Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
- Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
- Liaise with doctors and nurses to identify potential office dysfunctions & prevent patient complaint.
- Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments
- Must have an understanding of Accounts Receivable, payable, petit cash etc
- Uses tactful, appropriate communication in sensitive and emotional situations.
- Degree in Healthcare Administration, Business Administration or relevant field
- Supervisory work experience in hospital business office or similar role would be an advantage
- Hands-on experience with database systems and MS Excel
- Excellent organizational and time management skills
- Ability to supervise and train team members
- Problem-solving attitude
- Minimum Diploma in Biomedical Engineering, Electronic and Electrical Engineering, with adequate experience.
- Able to do Electronic Troubleshooting and have experience handling medical equipment.
- Able to assess the safety, efficiency, and effectiveness of biomedical equipment.
- Providing technical support for biomedical equipment by Installing and maintaining equipment to use in a medical setting.
- Computer literate, High level of integrity, honesty, and confidentiality.
- Registered with Malaysia Board of Technologists (MBOT) will be added advantage.
- Certified and trained for handling Electrical Safety Analysers (IEC 60601, IEC 62353, IEC 61010)
- Self-motivated, organized, and able to meet deadlines.
- Able to do on-call duty and additional hours when required.
- Minimum Diploma in Biomedical Engineering, Electronic and Electrical Engineering, with adequate experience.
- Able to do Electronic Troubleshooting and have experience handling medical equipment.
- Able to assess the safety, efficiency, and effectiveness of biomedical equipment.
- Providing technical support for biomedical equipment by Installing and maintaining equipment to use in a medical setting.
- Computer literate, High level of integrity, honesty, and confidentiality.
- Registered with Malaysia Board of Technologists (MBOT) will be added advantage.
- Certified and trained for handling Electrical Safety Analysers (IEC 60601, IEC 62353, IEC 61010)
- Self-motivated, organized, and able to meet deadlines.
- Able to do on-call duty and additional hours when required.
- Candidate must possess at least a Bachelor’s Degree in Business or Marketing or equivalent.
- At least 3 – 5 years working experience in Sales for pharmaceutical, healthcare, insurance industry managing or servicing key accounts will be an added advantage.
- Team player with strong interpersonal, analytical and negotiation skills, accountability, self-motivated, objective and result-oriented and customer focused.
- Strong interpersonal & analytical skills.
- Ability to execute efficiently & effectively and adapt rapidly to shifting priorities and new marketplace dynamics.
- Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia.
- Pleasant personality with high level of integrity and confidentiality.
- Proficient in all MS Office applications (PowerPoint, Excel, Word).
- Possess own transport and willing to travel outstation.
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· Bachelor's Degree/Diploma In Communication/ Business/ Marketing or equivalent · Minimum 2-3 years working experience in Key Account Management or Sales · Experience in pharmaceutical, healthcare, insurance industry managing or servicing key accounts · Must have hunter mentality & skills to target and convert accounts successfully · Team player with strong negotiation skills, accountability, self-motivated, result-oriented and most importantly customer focused · Strong interpersonal & analytical skills · Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics · Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia · Proficient in all MS Office applications (Powerpoint, Excel, Word) · Maintain confidentiality of information |
The Staff Nurse will be responsible for rendering professional nursing care to patient’s within an assigned unit of the hospital in support of the medical plan of care as directed by the superior and pursuant to the objectives and policies of the hospital.
We are looking for nurses to work in the following units:
- Medical & Surgical Wards
- Operating Theatre
- ICU/CCU
- High Dependency Unit (HDU)
- Oncology
- Haemodialysis
- Endoscopy
- Obstetrics & Gynaecology
- Emergency
- Paediatric
- Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
- Registered with the Malaysian Nursing Board
- Preferably with a post-basic certificate or 3 years’ working experience and willing to work on shifts
- Fresh Graduates are encouraged to apply
- Possess current good interpersonal and communication skills
- Minimum Diploma or Degree
- Minimum 3 – 4 years relevant working experience in purchasing, preferable in hospital environment.
- Able to communicate in English and Bahasa Melayu
- Computer literate.
- Honest with pleasant personality.
- Proactive and constantly motivated to achieve objective.
- High level of integrity and confidentiality.
- Responsible to provide explanation on the hospital bills to patients / relative for any inquiries concerning hospital bills and ensures settlement.
- A Patient Liaison Executive goes over insurance and costs of procedures with patient before admitting them to the hospital. In cases for which insurance is expected to cover the cost, he or she will make sure all the paperwork is in order and inform patient, family member or next of kin to prepare the amount of deposit required for the future admission. If a patient will have trouble in paying, the advisor will provide financing / payment options to help the patient to find payment.
- Minimum SPM or Diploma in relevant studies Willing to work on shift basis.
- Minimum 3 months working experience, preferably in hospital or hospitality environment.
- Good communication skills in Bahasa Malaysia and English.
- Customer service oriented with pleasant personality.
- Able to maintain confidentiality.
- Able to work with all levels of staff.
- Strong organizational skills.
- Strong time management skills.
- Computer literate.
- Develop, implement and manage sales & marketing strategy and campaigns to grow market share, achieve revenue targets, increase patient volume, identify new businesses/revenue drivers, explore business development and growth opportunities.
- Develop & implement strategic plans in managing affiliates/partners across Corporate Sectors, Third Party Agents, Insurers, GPs, etc. to increase revenue and grow market share.
- Provides day-to-day leadership to sales & marketing team to achieve revenue & UOS objectives, with overall responsibility for achieving hospital revenue & UOS targets.
- Identify and execute sales & marketing initiatives based on customer / patient journey to develop and build long-term value based customer relationship to meet business goals.
- Develop & execute marketing campaigns to build brand equity, increase market share and grow revenue for the respective hospitals.
- Build relationships with the partners to create strong business relationship. Develop hospital affiliate partner plans i.e. comprises of account profile, account analysis, account strategy, account objectives, account action plan, etc.
- Continuously seek new opportunities and innovative strategies to drive revenue growth & market share in driving the Hospital as the leading preferred healthcare provider in Malaysia.
- Constantly map and evaluate partner & competitive landscape to identify trends that may lead to changes in sales & marketing strategies to meet or exceed business goals and customer expectations.
- Experience in pharmaceutical, healthcare, Insurance industry managing or servicing key accounts
- Team player with strong negotiation skills, good leadership skills and accountability, self-motivated, result-oriented and most importantly customer focused.
- Excellent business acumen, strong interpersonal & analytical skills.
- Ability to multi-task and adapt rapidly to shifting priorities and new marketplace dynamics
- The Assistant Sales Manager will be responsible for supporting the Marketing and Sales Manager in developing and executing sales strategies for Gleneagles Hospital Kota Kinabalu in the GP’s, Corporate Client, TPA, Insurance and health tourism market.
- Support the Sales Manager in developing and implementing sales strategies to increase revenue and improve market share.
- Monitor the performance of the sales team and provide guidance and support as needed to achieve the hospital's goals.
- Build and maintain relationships with general practitioners, corporate clients, third-party administrators, and insurance companies to expand the hospital's patient base.
- Develop and execute plans to increase sales and revenue for Gleneagles Hospital Kota Kinabalu.
- Identify new business opportunities and potential areas for growth, particularly in the market.
- Lead and motivate the sales team to achieve their goals and the hospital's objectives.
- Ensure all sales activities comply with the hospital's policies and regulations.
- Provide regular reports on sales activities, progress, data analysis and achievements to the team and Marketing and Sales Manager.
- Collaborate with other departments to develop and execute marketing strategies for health tourism at Gleneagles Hospital Kota Kinabalu.
- Candidate must possess a Bachelor’s degree in Marketing or related field.
- Minimum of 3 years of experience in sales, preferably in the healthcare industry and health tourism.
- Strong communication and interpersonal skills, especially in representing the hospital in the healthcare market.
- Experience in building and maintaining relationships with both general practitioners and corporate clients, particularly in the healthcare industry.
- Experience in working with third-party administrators and insurance companies.
- Strong analytical and problem-solving skills, ability to analyse data and create reports to identify trends and opportunities in market for the hospital.
- Proficient in Microsoft Office and other relevant software.
- Knowledge of data analysis tools and techniques.
- Familiarity with the healthcare and health tourism market is a plus, with an understanding of the specific needs and requirements of international patients.
- Responsible for taking care of department work order target 98% is being achieved, supervising staff, addressing customer needs, developing service delivery plan, implementing policies and procedures, to ensuring the proper utilization, operation and maintenance of equipment and tools.
- To assist the Operational Support Services Manager in planning and organizing the Hospital’s facilities repair maintenance works and monitoring the progress and ensuring the vendors and contractors and the technician’s work in accordance to the Gleneagles Hospital Kota Kinabalu requirement and standard.
- To ensure adherence to Gleneagles Kota Kinabalu policies and procedures, SOP (Standard Operation Procedure and Work Instruction).
- Evaluate the safety, efficiency and effectiveness of facility equipment and system by ensure the departmental goal is achieved, 98% being closed within the same month, 98% of the PPPM being done within the stipulated date, and 95% of work order being closed within 14 days.
- Evaluate the safety, efficiency and effectiveness of facility equipment and system by ensure the departmental goal is achieved, 98% being closed within the same month, 98% of the PPPM being done within the stipulated date, and 95% of work order being closed within 14 days.
- Provide monthly report on the progress and KPI of the department.
- Degree in Engineering / Building Maintenance or Engineering Diploma with more than 5 years’ experience in management.
- Experience in healthcare facility environment will be added advantage.
- Excellent communication & interpersonal skills and able to work with all levels of staff.
- Excellent leadership and management skills.
- Pleasant personality.
- Assist the Manager in supervising the daily operations of the organization in customer service and ensuring procedures are followed
- Generate operational and departmental reports for management as needed
- Prepare performance and monthly reports related to customer service
- Assist Manager to coach and guide the team to acquire skills to perform job effectively and deliver exceptional service to our customers and stakeholders
- Resolve customer's feedback and enquiries efficiently and establish a strong rapport with customers
- Address operational issues or concerns in a timely manner, efficiently and courteously
- Supervise customer service team to ensure operational and customer service excellence
- Determine work assignments and other ad-hoc tasks among the team
- Assist Manager in prioritizing business and customer service needs
- Perform ad-hoc duties as and when required by Management
- Degree in Healthcare, Administration, Business studies or equivalent
- Able to analyze and organize a large amount of data
- Excellent problem-solving and analytical skills
- 3-5 years of experience in supervising and monitoring customer service and complaint processes in healthcare
- Excellent interpersonal, written and oral communication skills
- Knowledge in NPS, CES, TEI, HIS, CSAT and customer experience journey in healthcare
- Knowledge and experience in Microsoft Office and Advanced Excel proficiency
- Good expertise in mediation and conflict resolution skills
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
- Maintains established departmental policies and procedures, objectives, quality assurance programmes and safety standards.
- Patrols hospital buildings and premises to prevent fire, theft, vandalism and intruders.
- Monitors conduct of visitors on hospital premises, confronts unauthorized persons for questioning as needed.
- Reports safety and/or fire hazards or security violations.
- Responds to inquiries for advice or assistance from hospital personnel, students, and visitors; provides restraints of psychiatric patients as needed.
- Participates in investigations, maintains records and prepares incident reports, react OR feedback on investigation findings to HORs released by other department and other documents pertinent to security activities and incidents.
- Maintains and manages logs of lost and found items within the required time frame.
- Control parking and traffic flow, enforces parking regulations.
- Assists with care and maintenance of department equipment and supplies.
- Maintains department records, reports and files as required.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
- Performs other related duties as assigned or requested by the Head of ESH and the Hospital Management.
- Responsible to schedule and provides training on all emergency codes related to safety and security of the hospital.
- Minimum SPM or equivalent.
- Sufficient previous experience in security operations.
- Able to communicate in English.
- Honest with pleasant personality.
- Knowledge on usage of Fire Protective Equipment (FPE) and safety matters.
- Knowledge of other security or safety related areas will be value added.
- Computer literate.
- Provide comprehensive clinical consultation services for health screening and interpretation of diagnostic test results
- Assists in the hospital's marketing programs and activities such as giving health talks, conducting medical check-up and other CSR programs
- Make onward referrals as needed to our consultants
- Bachelor’s Degree in Medicine (MBBS), will be an added advantage if candidate possess Diploma in Family Medicine or Certified and registered with DOSH
- Must be registered with the Malaysian Medical Council
- Possess valid Annual Practicing Certificate
- People orientated with good customer service skills.
- Good interpersonal and communication skills.
- Good working knowledge of IT systems
- Minimum SPM or equivalent.
- Min 6 months working experience preferably in hospital/clinic environment.
- Able to communicate in English, Bahasa Malaysia or ability to speak in other language is an added advantage.
- Pleasant personality, good communication skills and telephone etiquette.
- Computer literate.
- A team player with a high degree of commitment.
- Willing to be deployed.
- Minimum SPM or equivalent.
- Min 6 months working experience preferably in hospital/clinic environment.
- Able to communicate in English, Bahasa Malaysia or ability to speak in other language is an added advantage.
- Honest with pleasant personality.
- Willing to work on shifts.
- Must maintain confidentiality.
- Computer literate.
- Willing to be deployed.
- Possess Post Basic / Degree/ Diploma in Nursing and must be registered with the Malaysian Nursing Board.
- Minimum 3 years of experience as Staff Nurse.
- Possess valid APC.
- Good interpersonal & communication skills.
- Able to work with all levels of staff.
- Computer literate.
- Willing to be deployed.
- Possess Post Basic / Degree / Diploma in Nursing and must be registered with the Malaysian Nursing Board.
- Minimum 8 years nursing experience.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
- Possess Post basic / Degree / Master in Nursing and must be registered with the Malaysian Nursing Board.
- Has 12 years nursing experience.
- At least 6 years nursing management experience / supervisory role.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Works beyond normal hours in support of projects or other assignments.
- High level of integrity and confidentiality.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
- Providing basic care to patients in the hospital
- Helping to feed, bathe and dress patients under their care
- Assisting with moving and transporting patients
- Answering patients' calls for assistance
- Helping to clean a patient's room and making the patient comfortable
- Alerting staff nurses in emergencies
- Minimum SPM
- A certificate in Patient Care Assistant or Healthcare Assistant is an added advantage
- Good interpersonal and communication skills
- Able to work shifts
- Manage services of out-sourced security guards
- Ensure security team complies with security requirements and abides to rules and regulations
- Assist in investigation of all security incidents
- Always maintain high quality standard of safety and security towards customers and employees
- Responsible to schedule and providing training related to security of the hospital
- Malaysian candidate with positive attitude and self-discipline
- Preferably 2 years’ experience in Security Department, working experience in hospital environment would be an added advantage
- Ex-policeman or Ex-army personnel would be an added advantage
- Proficient in both written and spoken English and Bahasa Malaysia
- Well-groomed and must be physically and mentally fit
- Able to work with minimum supervision
- Willing to work on-call duties
- Proficient in basic computer skills with Microsoft Word, Excel and PowerPoint.
- Possess at least a Diploma or Advanced/Higher/Graduate Diploma in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
- Minimum Certificate of Competency, B0 Grade from Suruhanjaya Tenaga.
- Minimum 3 years’ experience in related work preferably in Building Management.
- Team player, self-starter and customer oriented.
- Ability to communicate in English and Bahasa Malaysia.
- Ability to work in fast paced environment.
- Ability to work under pressure and provide reports on timely manner.
- Able to work On-Call duty.
· Coordinating with insurance companies on claims process
· Answer questionnaires and queries related to claims
· Communicating with Consultants about changes / update in claims process
· Coordinating with other departments within the organization to make sure all requests for services are met
· Keeping accurate records of all communications with patients, physicians, and other health care professionals involved in each case
· Performing administrative tasks such as filing insurance claims, and updating patient records
· Providing support to patients and their families by answering questions about their claim’s coverage
· Coordinating with other members of the healthcare team such as nurses and allied health.
· Bachelor’s Degree in Medicine (MBBS)
· Experience with insurance claims process will be an added advantage
· Good interpersonal skills
· Proficient in Microsoft Office
· Create and design various marketing communication materials for print and digital according to the brand guidelines.
· Prioritize and manage multiple projects within design specifications and timeline.
· Self-starter, capable of delivering brilliant creative ideas with good attention to details.
· Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Strong graphic design skills required as follow:
· A strong eye for visual composition
· Layout skills
· Deadline-oriented
· added advantage if know to use the following:
· Kinemaster
· Premiere Pro
· After Effect
· Responsible for the planning, design, production, promotion, overall co-ordination and success of an event
· Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event
· Coming up with suggestions to enhance event's success
· Creative with good storytelling abilities
· Degree in Marketing or any other related discipline
· Working experience in healthcare facility will be an added advantage
· Excellent communication and interpersonal skills
· Excellent in both written and spoken English and Bahasa Malaysia
· Able to work in a fast-paced environment
· Plans and executes all web, database marketing, email, social media, and display advertising campaigns.
· Designs, builds, and maintains the social media presence of the hospital.
· Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI/KPIs).
· Identifies trends and insights and optimizes spend and performance based on the insights.
· Brainstorms new and creative growth strategies through digital marketing.
· Prepare content write-up and work with internal team to proofread and edit content produced by teammates or agencies, including conceptualizing the projects upfront and copy-editing prior to any publishing
· Degree in Marketing or any other related discipline
· Working environment in healthcare facility will be an added advantage
· Experience in Digital Marketing and executing paid social media campaigns
· Full understanding of all social media platforms
· Excellent writing and editing skills in English
· Good knowledge of web traffic metrics and marketing
· Experience with copywriting for health services/industries is an added advantage
· Ability to juggle with multiple projects at the same time
· Knowledge of video and picture editing software such as Adobe is an added advantage
- Degree/ Diploma in Nursing
- Registered with the Malaysian Nursing Board
- Minimum 3 years of working experience as Staff Nurse
- Possess valid APC
- Good interpersonal & communication skills
- Able to work with all levels of staff
- Computer literate
- Willing to be deployed
- Possess Post basic/ Degree/ Master.
- Has 15 years nursing experience.
- At least 6 years nursing management experience / supervisory role.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Works beyond normal hours in support of projects or other assignments.
- High level of integrity and confidentiality.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
- Assists with insurance company for pending applications, and works with Doctor and patient/family members and applicable outside agencies to finalize facility coverage through Insurance
- Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
- Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
- Liaise with doctors and nurses to identify potential office dysfunctions & prevent patient complaint.
- Manages census activities including daily weekly, and monthly balancing with the nursing and admissions departments.
- Supervise activity for petty cash and collections.
- Must have an understanding of Accounts Receivable.
- Must have an understanding of Accounts Payable.
- Confidentiality and privacy of all data, including patient, employee and operations data.
- Supports and participates in common teamwork.
- Uses tactful, appropriate communication in sensitive and emotional situations.
- Interacts with doctors, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.
- Develop and implement office policies and procedures
- To review roster and plan on manpower resources
- Supervise business office staff, including cashiers and other billing clerks at satellite locations.
- Preferable supervisory work experience in hospital business office or similar role
- Hospital industry would be advantage
- Hands-on experience with database systems and MS Excel
- Solid understanding of healthcare procedures and regulations
- Basic accounting skills
- Excellent organizational and time management skills
- Ability to supervise and train team members
- Problem-solving attitude
- Min degree in Healthcare Administration, Business Administration or relevant field
Master of Science in Medical Physics
Preferably 2 to 5 years working experience as clinical medical physicist in Radiotherapy
Treatment Planning
To perform treatment planning dose calculation for patient being prescribed for radiotherapy treatment
Experienced in conformal, IMRT/VMAT planning treatment planning skills will be advantages
To work closely with clinical oncologist and radiation therapist to ensure effective treatment planning and delivery of radiotherapy treatment
- Equipment Maintenance
- Radiation Safety
To supervise the maintenance and quality assurance for treatment machine and associated radiation device as required
To be responsible for accuracy in calibration and the reliable operation of dosimetry equipment
Responsible for acceptance testing, commissioning and beam data collection of new machines
Provide radiation protection service for the Radiotherapy department
To responsible in radiation protection program
- Maintains established departmental policies and procedures, objectives, quality assurance programs and safety standards as per legal requirements.
- Reports safety and/or fire hazards or security violations.
- Respond to inquiries for advice or assistance from hospital personnel, students, and visitors; provides restraints of psychiatric patients as needed.
- Participates in investigations, maintains records and prepares incidents reports, react OR feedback on investigation findings to HORs released by other departments and other documents pertinent to safety activities and incidents.
- Enhances professional growth and development through participation in educational programs, currents literature, in-service meetings and workshops.
- Performs others related duties as assigned or requested by the Head of ESH and the hospital management.
- Responsible to schedule and provides training on all emergency codes related to safety and security of the hospital.
- Assist the Head of ESH in the day to day administration of ESH department.
- Advice the employer or any person in charge of a place of work on the measures to be taken in the interest of the safety and health of the persons employed at the workplace.
- Inspect the place of work.
- Investigate any accident, near miss accident, dangerous occurrence, occupational poisoning or occupational disease which happened in the workplace.
- Assist the employer of the safety and health committee.
- Assist safety & health committee in any inspection of the place of works.
- Collect, analyze and maintain statistics on any accident, dangerous occurrence, occupational diseases which occurred at the place of work.
- Develops departmental budget and manages costs.
- Carries out and coordinate training on safety matters when necessary e.g fire drill, emergency codes.
- Ensures that all new staff are inducted into the requirements of the safety and security related to their own roles and responsibilities.
- Assists and supports all departments in safety and security procedures and techniques for individual departmental monitoring of Safety and Security Indicators.
- Complies with the standards laid down by the accreditation bodies and perform duties necessarily to support and achieve accreditation.
- Aware and follow all Gleneagles Hospital Medini Johor policies and procedures related to all tasks performance.
- Make recommendations and supports improvement activities within the Accreditation framework.
- Coordinates continual improvements of QMS, ensuring that evidence of corrective and preventive actions taken are recorded and reviewed.
- Familiarize with Hospital Information System.
- Familiarize with the latest techniques and practices regarding health and safety at work, e.g handling of toxic materials, biohazard materials, fire safety etc.
- OSH Act & Regulations 1994
- Responsible and accountable to carry out duties as an employee as stipulated in OSH Act and Regulations 1994.
- Takes reasonable care at work for safety of yourself and other persons.
- Cooperates with employer or any other person in the discharge on any duty.
- Complies with hospital standards of wearing PPE’s when conducting audits.
- Complies with any instruction or measure on occupational safety and health.
- Performs any duties as and when required by management.
- Preferably with 5 years of experience in safety industry / services.
- Excellent interpersonal skills.
- Must possess strong facilitation, negotiation and conflict resolution skills.
- Computer literate
- Good knowledge of written and spoken English.
- Excellent in statistical analysis.
- Able to work independently and communicate effectively at all levels.
- Able to work long hours.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Displays passion and optimism, inspires respect and trust.
- Ability to work in a fast-paced environment, handling multiple priorities.
- Provide counselling services to patients and family members on referral from doctors/consultants
- Conduct talks on nutrition-related topics or provides diet counselling to staff and general public
- Work with food service staff to modify inpatients’ diet according to diet order
- Inspect meals served for conformance to prescribed diets and standards of palatability and appearance.
- Possess a degree in dietetics or equivalent
- Excellent passion and knowledge in clinical dietetic & food service
- Must have good command of Bahasa Malaysia, English and Mandarin (spoken and written). Local dialect will be an added advantage.
- Preferred at least 1-2 years working experience
(Only shortlisted candidate will be called for interview)
- Implement office systems and filing procedures to ensure all print and digital documents are organized
- Oversee front office and insurance claim team and to make sure procedures are followed correctly
- Keep track of department and individual staff performance and make improvement accordingly
- Work with management to prioritize business and customer service needs
- Verifies that accurate Insurance status information is maintained and properly communicated.
- Resolve guest problems quickly, efficiently, and courteously.
- Update group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
- Prepare performance reports related to front office.
- Trains, cross –trains, and retrains all front office personnel.
- Locate and define new process improvement opportunities
- Has Knowledge in reviewing roster
- Supervises workload during different shifts and schedule staff appropriately.
- Diploma or bachelor's degree preferred
- Minimum of two years of hospital front office supervisory experience
- Office management and insurance sales experience strongly preferred
- Excellent problem-solving, customer service, and communication skills
- Good customer service skill
- Queue management skill
- Basic computer skills including experience with Microsoft Office & Excel
- Maintain up-to-date records of patient demographic information on data collection systems
- Process billings to patients and third-party reimbursement claims such as insurance firms
- Conduct research to respond to patient concerns regarding billing and account information
- Monitor unpaid claims and contact customers by sending them payment reminder as required
- Perform administrative tasks such as receiving phone calls, replying to emails, and using word processors to prepare reports
- Process patient statements, post transactions, and ensure accuracy of inputted data
- Ensure compliance with standard procedures and policies in performing job operations
- Protect hospital reputation by maintaining confidentiality of client financial information
- Minimum SPM / Diploma in Accounting
- Good computer skill for Data entry
- Customer service skill
- Responsible for the planning, design, production, promotion, overall co-ordination and success of an event
- Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event
- Coming up with suggestions to enhance event's success
- Creative with good storytelling abilities
- Degree in Marketing or any other related discipline
- Working experience in healthcare facility will be an added advantage
- Excellent communication and interpersonal skills
- Excellent in both written and spoken English and Bahasa Malaysia
- Able to work in a fast-paced environment
DUTIES & RESPONSIBILITIES
- Assist to formulate, organize and implement sales & marketing strategies in order to increase the company’s sales and market share.
- Assist to establish sales & marketing forecast and budget.
- Initiate discussions and pro-actively identify solutions on sales and marketing issues, manages internal and external customer relationship.
- Develop and identify new business opportunities according to catchments area while maintaining existing business relationship.
- Constantly visit and communicate with clients on hospital facilities and updates.
- Execute monthly promotion plans with clear KPI.
- Responsible in organizing and coordinating programs/ Symposium and Clinical Grand Round and events involving the Hospital’s consultants and coordinate closely with Medical Affairs on the program.
- Organize and coordinate any off-site health talks involving the Hospital Consultants at the operations premises for their staff, agents and clients.
- Work in partnership with the Marketing Communications team members in all corporate events, functions and in-house forum and seminars.
- Responsible in preparing weekly, fortnightly and monthly reports
- Degree in Marketing, Mass Communications, or related discipline.
- Has working experience in healthcare facility environment would be an added advantage
- Excellent communication and interpersonal skills
- Excellent in both written and spoken English and Bahasa Malaysia
- Mobile and willing to travel
- Able to work under a pressurized and dynamic environment
- Able to work beyond normal hours in support of projects or other assignments
- All duties are performed in a warm and courteous manner
- Possess Post Basic/ Degree / Diploma in Nursing.
- Minimum 8 years nursing experience.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
- To perform operation of facility with a technical team for a facility maintenance services assigned by superior.
- To assist your superior in ensuring that Facility Engineering Maintenance are according to the Technical Requirements & Key Performance Indicators, Master Agreed Procedures, Standard of Procedure and other statutory requirements introduced from time to time.
- To assist your superior in ensuring that Facility Engineering Maintenance Services (FEMS) are according to the Technical Requirements & key performance Indicators, Master Agreed Procedures, Standard of Procedure, Work Instruction and other statutory requirements introduced from time to time.
- To perform Civil Engineering works in hospital which include maintenance, trouble shooting and repairing activities in Hospital Building, Roads and Carpark, Ground and Landscape, Fences and Gates -,Drainage System, Sewerage System, Water Supply System, Furniture, Kitchen Equipment, Sanitary Fittings, Signage and other related civil works.
- Any other duties assigned by the Company from time to time.
- Diploma/ Certificate in related civil engineering field / any competent card holder e.g: fitter/jointer/plumber/welder/carpenter substantial hands-on experience (minimum 5 years) in Accident & Emergency unit in an established private Medical Centres or major public hospital.
- Able to perform complex maintenance tasks that call for special skills, tools or equipment
- Equipment and system installation, troubleshooting and repair.
- Minimum 3 Year(s) of working experience in the related field.
- Ensure all Purchasing activities are in compliance with the Purchasing Procedure & Hospital Policy.
- Responsible for source, RFQ, negotiable and purchase of non-pharma products from vendors.
- To participate in inter-departmental and project meetings.
- To drive commodity cost reductions through benchmarking and negotiation activity to ensure the company is getting the most competitive price advantage and agree a price.
- Evaluate the vendor’s quotation to ensure in line with the commercial specifications required for the Hospital.
- Liaising with inter-department & vendor on requisition or delivery.
- Maintain and enter accurate source data onto ERP System.
- Maintain the ERP system to ensure all commercial data is complete and up-to-date.
- PO creation and follow-up on delivery status.
- Liaison with vendors on all commercial issues.
- Preparing Purchasing Monthly Report.
- Review, resolve and manage documentation filling to ensure all documents are up-to-date.
- Any other task/assignment assigned by the Head of Department.
- Minimum Diploma or equivalent.
- Fresh graduate or minimum 2 years working experience in the Purchasing environment
- Good analytical, supportive and able to work independent
- Good communication skills & interpersonal skills
- Ability to interact with levels of staff
- Resourceful, self-driven, proactive and independent
- Honest with pleasant personality
- High level of integrity and confidentiality
- Computer literate
- Principal duties entail carrying out Imaging Ultrasonography Procedure.
- To produce image of optimal diagnostic value with minimal time.
- Prepares preliminary reports and contacts referring physicians when required, according to established procedures.
- Use cognitive sonographic skills to identify, record, and adapt procedures as appropriate to anatomical, pathological, diagnostic information and images.
- Analyses sonograms synthesizes sonographic information and medical history and communicates findings to the appropriate physician.
- To ensure that the examination room and all equipment and accessories are clean, tidy, and in their original place after use.
- Provides in-service education team on requirements of sonographic procedures as requested by other members of the health care team.
- To ensure that all imaging equipment is in proper working condition.
- To report to superior and Manager of any malfunction or breakdown of any equipment.
- To ensure that all order entries and service transactions are identified for the Clerk to capture for patient billing.
- Organizes daily work schedule and performs related clerical duties as required.
- To provide the highest quality of patient care at all times to internal and external customers.
- To attend the training and upgrade oneself on recent advances in radiographic procedures.
- To provide services after normal working hours on a roster basis (on-call duties).
- To work in a team to make sure departmental operation workflow runs smoothly.
- To undertake other duties and tasks as assigned by superior.
- Degree / Diploma in Sonography or equivalent.
- Preferably with working experience in ultrasonographic imaging procedure.
- Good interpersonal & communication skills.
- Honest with a pleasant personality.
- Computer literate.
- High level of integrity and confidentially.
- Able to perform on-call when required
- To perform medical examination and consultation to all patients within the scope of duties and responsibilities of an RMO as assigned by the hospital.
- To participate in a rotation to provide a 24 hour service to the Hospital.
- To treat patients in capacity of an RMO.
- To provide medical cover for emergencies and to refer cases to specific Consultants on the roster or to the requested consultant.
- To attend to any patient in the ward in times of emergency or at the patient’s consultant request.
- To follow at all times the Medical instructions of the Consultant in charge of the patient and carry out medical procedures as requested by patients’ doctors which may include I.V drips, emergency ECG’s etc.
- Together with Nursing Administration, ensure the smooth and efficient running of the Accident and Emergency Department.
- MBBS or equivalent from recognized institutions
- Substantial hands-on experience (minimum 5 years) in Accident & Emergency unit in an established private Medical Centres or major public hospital.
- Clean record of professional practices against any legal claim.
- Registered with MMC and possess a valid Annual Practicing License, BLS & ACLS Certificate.
- Customer oriented.
- Good interpersonal and communication skills.
- Matured with pleasant personality.
- Monitors, exercise, and ensure service agreements are reviewed in a formal manner prior to signing
- Performs administrative duties i.e.. regularly scheduled reports, spreadsheets, meeting's agenda and minutes, adhoc report, and other related duties
- Supports Senior Operations Executive in managing and resolving operational issues, supervision of construction, renovation and upgrading works
- Diploma/Degree in Business Administration or related field
- Minimum 2 years’ working experience
- Proficient in Microsoft Office software
- Excellent English verbal and written communication skills
- Excellent organizational skills and attention to detail, high level of integrity and confidentiality, and pleasant personality
- To provide quality basic care in accordance with hospital policies and procedures under the direction of a professional nurse such as:
- Responsible for tidying patient’s room.
- Assist the professional nursing staff in providing total personal hygiene as in the care of hair, care of nails and oral hygiene.
- Assist in lifting and turning patients in bed or bed to chair or bed to trolley.
- Assist patients in and out of bed, to a wheel chair and to the toilet. He/ she must know the correct body mechanics.
- Give and remove bed-pans and urinals and toilet rounds.
- Make bed-occupied, unoccupied and prepare post-anesthetic beds.
- Assist in serving meals, feeding of patients, remove the trays and in helping patients complete the meal menus, give extra nourishment as ordered and fresh water as requested by patient.
- Attend to patients’ call bell and to determine their needs.
- To clean used instruments and equipment and store them in the designated place
- To transport patients to other departments for tests and investigations.
- To ensure that the room is ready for any new admission.
- To report any faulty equipment or instruments to the registered nurse.
- To adhere to hospital policy concerning infection control.
- To assist the nursing team by collecting and sending items and equipment to and from ancillary departments.
- To undertake any other duties, responsibilities and assignments which may be delegated to you from time to time in an efficient and responsible manner.
- Minimum SPM or equivalent.
- Minimum 2-3 years working experience in related field from hospital setting
- Able to interact with customer, employees and third parties
- Able to communicate in English
- Honest with pleasant personality
- Computer literate
- High level of integrity and confidentiality
- Willing to work on shift
- Willing to be deployed
- Assist the Dietetics Manager in developing and coordinating all patients’ nutritional care and related activities.
- Maintaining or improving the nutritional status of patients by assessing nutritional status, developing nutritional care plans and diet counseling in principles of nutrition.
- To participate in community services, nutritional lectures and talks from time to time.
- In consultation with doctors to plan and design special diets and therapeutic diets.
- Undertakes other duties as requested or assigned by the immediate superior.
- Degree in Dietetics
- Minimum 3 years relevant working experience, preferably in hospital environment.
- Good supervisory skills.
- Good communication and interpersonal skills.
- Computer literate
• Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when need be
• Provide travel related assistance to foreign patients
• Attend to foreign patients’ enquiries within an agreed timeline
• Prepare the centre’s relevant reports as required
• Conduct internal survey/hospital tour when necessary
• SPM/ Diploma in any related field
• Good command of English and Bahasa Melayu and preferably able to speak one other language
• Ability to converse in Mandarin would be an added advantage
• Experience in healthcare setting is an added advantage
• Perform ultrasound examination as per service required
• Maintain and clean the sonographic equipment
• Assist Radiologist during invasive procedures
• Liaise with Radiologist on the outcome of the ultrasound scan
• Participate in continuous quality improvement activities of the unit and hospital
• Graduate of a formal Diagnostic Medical Sonography Program
• With or without working experience. Proven work experience as a Sonographer or similar role will be advantage
• Good interpersonal & communication skills
• Maintain confidentiality of information
• Interpret data, analyse results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Identify, analyse, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Preparing roster
• Preparing presentation slides
• Technical expertise regarding data models, database design development and segmentation techniques
• Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Bachelor’s Degree in Mathematics, Economics, Computer Science, Information Management, Statistics or equivalent
- Liaise with customers regarding services rendered, investigate customers’ concerns and handling service recovery
- Conduct customer satisfaction surveys / hospital tour
- Compiling accurate reports and statistics on NPS and grievances
- Establish good relationship with customers and internal customers
- Assist in hospital wide activities and health education program
- Degree or Diploma or relevant qualification
- Good command of English and Bahasa Melayu and preferably able to speak one other language
- Ability to converse in Mandarin would be an added advantage
- Excellent communication and interpersonal skills with the ability to work in a team.
- Prior experience as a customer service specialist or equivalent, ideally in a healthcare setting
- To ensure the outpatient department is kept clean and tidy.
- To prepare files for new cases, assist in the filing of a patient’s file and laboratory results.
- To prepare the consultant’s room daily according the individual consultant needs based on the daily’s assignment given.
- To deal with clients in a polite, courteous and professional manner at all times.
- To chaperon consultant while doing a physical examination on clients.
- To assist the consultant in procedures such as dressing, suction, blood taking.
- To call client into the consultant’s room for consultation.
- To assist in the ordering and collection of supplies necessary (i.e. CSSD, Store, & Pharmacy).
- To assist the registered nurses in the maintenance of the instruments/equipment in the clinic.
- Minimum SPM or equivalent.
- Pleasant personality, good communication
- Skills and telephone etiquette
- Able to communicate in English
- Obtain BLS within 6 months of employment
- Computer literate
- High level of integrity and confidentiality
- Willing to work on shift
- To perform other related duties as assigned by superior.
Are you ready for a life-changing career? Well great news! We are currently offering a fully sponsored Diploma in Nursing for qualified candidates, who are caring, have a passion to serve, and with a pleasant disposition, to take up this career option.
For more information, kindly refer to the image below:

- Malaysian citizen (Male & Female)
- Age 18-25 years old
- SPM with 5 credits (Bahasa Melayu, English, Mathematics, Science and other subject)
- STPM holders are encouraged to apply
- To provide direct comprehensive nursing care for patients as assigned. This includes supervising the nursing team during his/her shift, provides supportive care, collaborates with other healthcare providers/services and navigates the total care of patients from admission till discharge.
- To demonstrate professional and evidence – based practices.
- To conduct a thorough nursing assessment of patient’s physical, psychosocial, cultural and spiritual needs.
- To assist patients to identify psychosocial needs, concerns and offers appropriate resources through information provision, education and referrals.
- To understand the impact of the disease experience and plan how to optimally guide the patient and family throughout the medical treatment.
- Diploma / Bachelor of Nursing
- Minimum 1-year experience in a hospital or similar setting
- Good interpersonal & communication skill
- Possess a valid Annual Practicing Certificate (APC) and BLS within 6 months of employment.
- High level of integrity and confidentiality
- Willing to be deployed
- Must be able to perform other related duties as assigned by superior
- Post basic in related discipline (preferable)
· To interpret, verify, prepare and dispense prescription orders with appropriate labelling.
· To prepare medications including extemporaneous items, aseptic preparations, parenteral nutrition, chemotherapy when assigned.
· To perform patient counseling on dosage instructions, storage, precautions, compliance, side effects of medications.
· To prepare and label requisition orders for pharmaceutical supplies to nursing units and other departments.
· To maintain appropriate records related to Pharmacy for hospital use and legislative purpose.
· To actively participate in continuing educational (CE) activities including attendance at CE programs and achievement of required CE points.
· To perform any additional duties as assigned by the Pharmacy Manager, Asst Pharmacy Manager, Pharmacist or immediate superior.
· Diploma In Pharmacy
· Fresh graduate or with 2-3years relevant working experience, preferably in Hospital Pharmacy.
· Good command of English and Bahasa Malaysia
· Must be prepared to work on shift.
· Customer orientated.
- The staff will be responsible for cath lab intervention hemodynamic monitoring, recording of procedures, apply hemostasis post procedure.
- Able to perform stress test, analyze ECG and holter monitoring, assist TEE, Dobutamine stress echo in non-invasive cardiac department.
- Strictly adhere to all principle of Aseptic technique and Sterility.
- Competency in monitoring of hemodynamic in invasive procedure and analyze holter monitoring etc.
- Possess Diploma or Advance Diploma with valid Annual Practicing Certificate
- Registered with the Malaysian Medical Board
- Preferably with a post-basic certificate in Cardiovascular Technologist or related work experience for 3-5 years
- Good interpersonal and communication skills
- Able to thrive in fast-paced environment
- Able to perform on-call duties
Develop and execute plans to achieve revenue targets, grow market share, identify new businesses/revenue drivers and explore growth opportunities through sales channels (BSB).
DUTIES & RESPONSIBILITIES
- Bachelor's Degree/Diploma In Business or Marketing or equivalent
- Minimum 2-3 years working experience in Key Account Management or Sales
- Experience in pharmaceutical, healthcare, insurance industry managing or servicing key accounts
- Must have hunter mentality & skills to target and convert accounts successfully
- Team player with strong negotiation skills, accountability, self-motivated, result-oriented and most importantly customer focused
- Strong interpersonal & analytical skills
- Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics
- Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia
- Proficient in all MS Office applications (Powerpoint, Excel, Word)
- Maintain confidentiality of information
· The Staff Nurse will be responsible for rendering professional cath.lab intervention procedures
· Strictly adhere to all principle of Aseptic technique and Sterility.
· Primary role to perform scrub and assist in cath lab procedures as directed by the superior and pursuant to the objectives and policies of the hospital.
· Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
· Registered with the Malaysian Nursing Board
· Preferably with a post-basic certificate in Cardiovascular Healthcare with 3 - 5 years’ working experience in the Cath Lab
· Good interpersonal and communication skills
· Able to thrive in fast-paced environment
· Able to perform on-call duties
• Transcribe and audio-type reports dictated by physicians
• Produce reports in a timely manner and reports must be accurate and consistent
• Adhering to all confidential and sensitive information
• Minimum SPM /Diploma in Secretarial
• Minimum 2 years’ experience in transcription of radiological reports/medical reports
• Good knowledge of medical terminology will be an advantage
• Excellent command of written and spoken English
• Typing skills with at least 45 wpm
• Good interpersonal skills
• Proficient in in Microsoft Office - Words
• Meticulous and detailed oriented
• Ability to focus for long period
• Good time management skills
• Ability to multi-tasks and prioritize work
• Minimum SPM
• Minimum 2 years relevant working experience in Hospital kitchen or Hotel
• Able to communicate in English & Bahasa Malaysia
• Able to work shift hours
• Good hygiene and high awareness on cleanliness
• Minimum SPM with Diploma in Culinary
• Minimum 2 years relevant working experience in Hospital kitchen or Hotel/Restaurant
• Able to communicate in English & Bahasa Malaysia
• Able to work shift hours
• Good hygiene and high awareness on cleanliness
• Pleasant disposition and a can-do attitude
• The Staff Nurse will be responsible for rendering professional nursing surgical procedures
• Strictly adhere to all principle of Aseptic technique and Sterility
• Must be able to assist as assistant, scrub or circulating nurse as directed by the superior and pursuant to the objectives and policies of the hospital
• Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
• Registered with the Malaysian Nursing Board
• Preferably with a post-basic certificate in Perioperative (OT) with 3 - 5 years’ working experience in the Operating Theatre
• Candidate with experience in scrubbing for Cardiothoracic/Neurology procedures will be advantageous
• Good interpersonal and communication skills
• Able to thrive in fast-paced environment
• Able to perform on-call duties
• Diploma in Pharmacy
• Fresh graduate or with 2-3 years relevant working experience, preferably in Hospital Pharmacy
• Good command of English and Bahasa Malaysia
• Must be able to work on shift
• Customer orientated
- To be multitask and stationed on rotation basis at the following areas
- Front Office
- Pharmacy cashier counter
- A&E counter
- Discharge Lounge
- To answer all telephone calls and inquiries as well as to relay messages to the respective person.
- Attend to customer inquiries, needs and complaints regarding Guarantee Letters (GL) and other insurance matters. Escalate the matter to Business Office Manager and Senior Finance Manager, if assistance is required.
- Maintain regular and effective communication with other departments, including but not limited Nursing to ensure smooth operation of the Business Office.
- Maintain effective security procedures for the hospital and report any suspicious activities to the Security Department for further action.
- SPM or equivalent
- Preferably with healthcare / hospitality background and possess minimum 2 years
- Good customer service skills.
- Multilingual capability.
- Computer literate
- High integrity, honest and trustworthy.
- Able to work with all levels of staffs.
- Knowledge of basic office equipment operation.
- Minimum SPM
- Minimum 1-year relevant working experience, preferably in customer service or hotel environment.
- Able to work shift hour
- Proficient in MS office applications.
- Diploma in Pharmacy.
- Fresh graduate or with 2-3 years relevant working experience, preferably in Hospital Pharmacy.
- Good command of English and Bahasa Malaysia.
- Must be able to work on shift.
- Customer orientated.
- Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
- Registered with the Malaysian Nursing Board
- Preferably with a post-basic certificate or 3 years’ working experience in the following disciplines: ICU/CCU, HDU/ A&E/Oncology (willing to work on shifts)
- Possess current Good interpersonal and communication skills
- Minimum SPM.
- 2-3 years relevant working experience at supervisory level, preferably in hospital environment.
- Able to communicate in English.
- Knowledge on usage of Fire Protective Equipment (FPE) and safety matters.
- Minimum SPM
- Able to communicate in English & Bahasa Melayu.
- Able to work shift hours.
- Minimum SPM
- Minimum 2 years relevant working experience in Hotel or Hospital kitchen.
- Able to communicate in English & Bahasa Melayu.
- Able to work shift hours
- Good hygiene and high awareness on cleanliness.
- Minimum SPM
- Minimum 1-year relevant working experience, preferably as a clerk position.
- Able to work shift hour
- Proficient in MS office applications.
- Responsible for radiotherapy treatment protocols and quality to ensure optimal technical standards are utilized consistently.
- Evaluates new treatment and planning procedures in conjunction with Radiation Oncologists, Physicists, and Radiation Engineering units.
- Committed to continuous Quality Improvement principles.
- Knowledgeable about all Radiotherapy equipment.
- Committed to patient care and staff welfare, and on-going Education through attaining and constantly maintaining competency.
- Participates in Radiation Therapist profession development and on-going education programs.
- Established good professional relationships with other departmental personnel, liaising effectively for quality patient care and general efficiency.
- Diploma or Degree in Therapeutic Radiography
- Minimum 1 year experience as Radiation Therapist or similar capacity in other hospital in previous employment.
- Able to communicate in English
- Honest with pleasant personality.
- Assist the Accounts Manager in ensuring that full set of accounts are properly kept and timely preparation of the financial statements and management reports.
- Take charge of office petty cash, ensure that all claims are properly authorised and recorded.
- Write, type, copy or enter information whether manually or into the computer system to prepare correspondences, bills, statements, receipts, cheques or any other documents.
- Compile data, record and reports as required.
- Attend to patients and answer their queries
- Proofread or check records, bills or other documents and forms. To sort and file record.
- Prepare, issue and send out receipts, bills, invoices, statements and cheques.
- Receive money from customers and issuing receipts.
- Answer telephone, fax documents, convey messages and run errands.
- Photocopy documents where necessary.
- Minimum SPM or equivalent.
- Fresh graduates are encouraged to apply.
- Good in computer knowledge.
- Maintain confidentiality of information.
- Process the registration of outpatients, admission and other relevant documents accurately. Registers and enters the outpatients and inpatients particulars and relevant documents into the computer.
- Collect a sufficient amount of deposit on admission and explain the admission procedures clearly to the patient.
- Collect payments of outpatient bills in the absence of Cashiers and/or as a Cashier in the outpatient department during the evening shifts/weekends.
- Collect payments of the discharged inpatients bills prepared by Accounts Department upon confirmation. Prints receipts for all payments received.
- Record all the collections and receipts into the provided for checking purposes.
- Ensure that all payments received to be banked into the wall safe. Any short in collection is the responsibility of the staff concerned.
- Ensure that all information relating to patients’ diagnosis and relevant details are not discussed among the staff or disclosed to any unknown person.
- Ensure personal information, regarding doctors and staff including telephone numbers and address is not disclosed to any person.
- Demonstrate ability for teamwork. Able to work flexibly i.e. shift work, weekends and public holidays, and is reliable, dependable, enthusiastic and self-motivated.
- Minimum SPM or equivalent
- Able to work flexible i.e shift work, weekends and public holiday
- Fresh graduates are encouraged to apply
- Good in computer knowledge
- Maintain confidentiality of information
- Demonstrate ability for teamwork
- Installing and configuring hospital’s computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems, software, and networks. Ensure that only computer hardware and software approved by management is being installed and used
- Attend to support services for all hospital’s computer software, including but not limited to HIS, LIS, PACS, Windows programmed, and other application approved by management.
- Write simple programmed or liaison with IT vendors to implement systems approved by the management
- Ensure that proper inventory register is maintained for all computer hardware, software, and network equipment
- Ensure that all programmed in the hospital are properly licensed and secured
- Resolve incidents raised by the users via Helpdesk system or call ensuring compliance to all applicable service level agreements
- Providing technical support across the hospital’s (this may be in person or over the phone) or escalate to appointed IT vendors as required
- Participate in other duties and projects under the direction of the management
- To provide a conduit for two-way communication between users and support staff, including champion users
- Ensure compliance of all IT policies and procedures as defined by the management
- Good organization, time management and prioritization
- Creative, open to new ideas and ability to multi-task effectively
- Ability to adapt and adjust to changing processes, constantly seeking process improvement
- Good in analytical skills
- Effective communication skills, including speaking, writing and active listening
- Great customer service and interpersonal skills with staffs and suppliers
- Ability to work as per on call schedule
Qualification
- Degree / Diploma in Computer studies
- Fresh graduates are encouraged to apply
- Carry out consultant's order in conformance with standardized techniques and procedures to patients
- Attend to patients’ enquiries courteously, efficiently and promptly
- Prepare files for new cases, assist in the filing of a patient’s file and laboratory results
- Chaperon consultant while doing a physical examination on patients
- Assist the consultant in simple procedures
- Make an appointment for the patient and record accurately in the respective consultant appointment book/system via phone or in person
- Assist to make pre-admission arrangement for patient such as procedure booking, insurance application and bed booking
- Minimum SPM or equivalent
- Relevant working experience in added advantage, preferably in hospital/clinic environment
- Computer literate
- Maintain confidentiality of information
- To carry out all imaging procedures and produce quality images of diagnostic value with minimal radiation to patients and staff.
- Perform general radiography and specialized imaging when trained which included Mammography, CT, MRI, Intervention and Angiogram.
- Assists the Radiologist and doctors in the imaging process.
- Participate in quality improvement projects of the department and hospital.
- Ensure proper maintenance of imaging equipment.
- Must possess a valid minimum with Diploma in Medical Imaging.
- Candidate with the experience of Mammography, Angiography, MRI and/or CT will be advantage.
- Candidate is required to perform on-call duties, and other ad-hoc responsibilities as assigned by manager.
- Able to work in fast-paced environment.
- Provide Cardiopulmonary Bypass (CPB), providing total life support safely and optimally during cardiac operative procedures for Adult and Paediatric open heart surgery
- Performs Extracorporeal Oncologic Therapy, techniques include isolated limb perfusion, Heperthermic Intraperitoneal Chemoperfusion (HIPEC)
- Certificate in Clinical Perfusion
- Diploma in Medical Assistant or Diploma In Nursing
- Registered with the Malaysian Medical Assistant Association/Malaysia Nursing Board
- Certified Clinical Perfusionist as recognized by Malaysia Association of Perfusionist Society (MAPS)
- Valid Practicing License
- Minimum three (3) years clinical experience providing CPB for adult cardiac surgical procedures and congenital paediatric procedures
- To perform all the non-invasive procedures which include ECG, Stress Test, Holter monitoring/analysis, Stress ECHO, Echocardiography, Pulmonary Function Testing and other related procedures.
- To support the cardiac and nurse technicians during invasive procedures done in the catheterization laboratory such as angiography, angioplasty, temporary or permanent pacemaker implantation procedures.
- Monitor and record all the hemodynamic data during procedures.
- Maintain compliance with cardiopulmonary standards established by regulatory bodies.
- Diploma in Cardio-respiratory Technology or equivalent
- 2-3 years relevant working experience in Cath Lab or related cardiac experience
- Able to perform ECG, stress ECG, Holter and Echocardiogram is added advantage
- Able to work extended hours or on call