Terms & Conditions | Ask A Doctor | Gleneagles Hospitals Malaysia

Terms and Conditions upon signing up with ‘Ask A Doctor’.

  1. Acceptance of Terms

    By accessing, logging in, and signing up to the Pantai Medical Centre Sdn Bhd (the “Company”)’s Ask A Doctor (the “Forum”), you agree to comply with and be bound by the following terms and conditions of use.

  2. Eligibility

    The Forum is intended for use by individuals who are above 18 years of age; or individuals who are of the legal age of majority in their jurisdiction where this Forum is accessible; or minors who possess legal parental or guardian consent; or are in a position to be fully able and competent to enter into the terms and conditions, obligations, affirmations, representations, and warranties set forth in these terms and conditions.

  3. Use of the Forum

    The Forum is provided for informational and discussion purposes only. Users are solely responsible for the content they post, and the Company reserves the right to moderate, edit, or remove any content deemed inappropriate or in violation of these terms.

    Users are responsible for evaluating the accuracy, reliability, and appropriateness of any advice or recommendations they receive; their interaction within the Forum; and must adhere to applicable laws. The Company is not responsible for user-to-user interactions or disputes.

  4. Advice

    Any advice, recommendations, or information provided by the Company, its affiliates, employees, moderators, medical practitioners, and representatives within the Forum is not to be taken as conclusive advice. It is intended as a suggestion and not a substitute for consulting with qualified medical practitioners. Users are encouraged to seek professional advice tailored to their specific circumstances.

  5. No Liability for User Content

    The Company does not endorse, guarantee, or assume any liability for the accuracy, reliability, or completeness of advice or recommendations posted by users in the Forum. Users acknowledge that they use such information at their own risk.

  6. No Liability for External Link

    The Forum may contain links to external website or resources. The Company is not responsible for the content, accuracy, or availability of these external sites and does not endorse or guarantee any products or services linked from the Forum.

  7. Modifications to the Forum

    The Company reserves the right to modify, suspend, or discontinue the Forum, or any part thereof, at any time without notice. Users agree that the Company will not be liable for any such modification, suspension, or discontinuance.

  8. Intellectual Property

    Users retain ownership of the content they post in the Forum. By submitting content, users grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and publish the content solely for the purpose of operating and improving the Forum.

  9. Privacy Policy

    Users acknowledge and agree to the Company’s Personal Data Protection Notice which may be found on https://www.pantai.com.my/pdpnotice.

  10. Disclaimer of Liability

    To the fullest extent permitted by law, the Company, its affiliates, employees, moderators, medical practitioners, and representatives disclaim any liability for the accuracy, reliability, or consequences of advice or recommendations provided in the Forum. Users use the Forum at their own risk.

    The Company, its affiliates, employees, moderators, medical practitioners, and representatives shall have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity, or other laws. We also disclaim all liability with respect to the misuse, loss, modification or unavailability of any user content.

    In no event shall the Company, its affiliates, employees, moderators, medical practitioners, and representatives be liable for any direct, indirect, punitive, incidental, special or consequential damages or any damages whatsoever including without limitations, damages for loss of use, data, or profits, arising out of or in any way connected with the use of the Forum.

  11. Changes to Terms

    The Company reserves the right to modify or update these terms and conditions at any time. Users are encouraged to review these terms regularly for changes.

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