Plan Your Visit
Information
In the interest of patient’s health children below 12 years of age are not allowed into the ICU for visiting. Preventing infections is also one of our most important goals at Gleneagles Medini Johor. While not all infections are preventable, many can be prevented if we observe the following:
- Practice hand hygiene. Washing your hands with soap and water or with an alcohol-based hand sanitizer is one of the easiest way to perform hand hygiene. Our hospital is equipped with hand sanitizer dispensers in hallways and outside patients’ rooms.
- Prevent the spread of infection. If you, your family or friends have infections such as cough, cold, fever or rash, please ask them not to visit until they feel better.
- Do not sent flowers to patients in ICU. It will not be allowed in as the ICU is a sterile place and should be kept free from possible contaminants.
General Wards
Visiting hours: 12 PM – 2 PM & 6 PM – 8 PM
- Only two (2) visitors are allowed at any one time.
- Only visitors who are fully vaccinated according to MySejahtera profile are allowed to visit.
- COVID – 19 test is not required in advance.
- Children below the age of 12 are not permitted to visit.
- Face mask is required at all times during the visit.
Critical Wards (ICU & HDU)
Visiting hours: 6 PM – 8 PM
- Only one (1) visitors are allowed at any one time.
- Visiting period is limited to 15 minutes per session.
- Only visitors who are fully vaccinated according to MySejahtera profile are allowed to visit.
- COVID – 19 test is not required in advance.
- COVID – 19 test is not required in advance.
- Children below the age of 12 are not permitted to visit.
- Face mask is required at all times during the visit.
- Ground Floor
- Ground Floor
- Ground Floor
- Ground Floor
- All Blocks, Ground Floor
- Ground Floor
- Ground Floor
Outpatient
Please view the list of specialists and their consultation time here.
| Main counter | Registration Counter, Main Lobby |
| Level | Ground Level |
| Contact | +607 560 1000 |
Please ensure you have these documents ready:
Identification Card and/or Passport
Referral Documents e.g doctor’s referral letter, previous medical reports, imaging films etc
Guarantee Letters (if any) from your insurance provider
Should you require translator’s service, please contact the Customer Care team at +607 560 1000.
Once doctor’s consultation is over, payment can be done at individual specialist clinics, main lobby, screening centres and other outpatient cashier counters (without medication) or our Pharmacies (with medication)
Inpatient
Please view the list of specialists and their consultation time here.
| Main counter | Registration Counter, Main Lobby |
| Level | Ground Floor |
| Contact | +607 560 1000 |
Please ensure you have these documents ready:
Identification Card and/or Passport
Referral Documents e.g doctor’s referral letter, previous medical reports, imaging films etc
Guarantee Letters (if any) from your insurance provider
Should you require translator’s service, please contact the Customer Care team at +607 560 1000.
Once doctor’s consultation is over, payment can be done at individual specialist clinics, main lobby, screening centres and other outpatient cashier counters (without medication) or our Pharmacies (with medication)
Night clothes
Slippers
Toiletries (toothbrush, toothpaste, etc.)
Discharge hours are between 11.30 a.m. and 3.00 p.m., Mondays to Saturdays. Full rates will be charged on the day of admission but no charge on the day of discharge on condition that the patient leaves the hospital before 2.00 p.m.
If you wish to be discharged on a Sunday or on public holiday, we would be grateful if you could kindly make arrangements to settle your bill the previous day. All accounts must be settled before you are discharged from the hospital.
If you wish to be discharged on a Sunday or on public holiday, we would be grateful if you could kindly make arrangements to settle your bill the previous day. All accounts must be settled before you are discharged from the hospital.
Before you leave the hospital, a discharge slip is to be obtained from the account’s office, which is to be given to the ward nurses, to facilitate the discharging procedure.
On Discharging
Your attending consultant will certify your discharge There is a waiting period of about 2 1/2 hours for your bills to be processed and prescriptions prepared and collected
When your bill is ready, the ward staff will inform you or your relatives
You or your relatives will proceed to the Accounts Department on Level 6 to settle your bill. A discharge slip will then be issued to you
You will then present the discharge slip to the Pharmacy Counter next to the Accounts Department to collect your discharge medication
You will proceed back to your ward and collect your belongings, medical certificate, discharge summary as well as investigation results, if necessary, from the nurses
Affiliated International Health and Medical Insurance
List of insurance companies that Gleneagles Medini Johor accepts:
| Alphabet list | Insurance Companies | ||||||
|---|---|---|---|---|---|---|---|
| A | AIA | AIG Travel Guard
AIA Public Takaful | Asia Assistance
ASP Medical Group | AA International
Allianz | |||
| C | Compumed | ||||||
| E | Emergency Assistance Japan | Etiqa | |||||
G | Great Eastern Takaful | Great Eastern | |||||
| H | Hong Leong Assurance | ||||||
| I | IHM | IHP | International Assistance | IHPInternational SOS | |||
| M | Mediexpress | Mi-Care | |||||
| P | PMCare | Prudential | |||||
| S | SEL Care | ||||||
| W | Wellbe | ||||||
If you plan to seek health and medical care at Gleneagles Medini Johor via the coverage of your insurance policies, please contact your insurance representative to request for a valid Guarantee Letter (GL) addressed to:
Insurance Services Desk
Gleneagles Medini Johor
No. 2, Jalan Medini Utara 4,
Medini Iskandar,
79250, Iskandar Puteri,
Johor Darul Takzim.
For further assistance on requesting for a Guarantee Letter (GL), please contact our Insurance Services Desk at +07-560 1000 or email us at my.gmh.insurance@parkwaypantai.com
For your convenience, concierge services are available at the hospital's main entrance. Our concierge will personally assist patients to their designated rooms before officially handing them over to the ward nurses.
They may also answer any inquiries concerning hospital consultants and facilities. The concierge can also assist in arranging for the complimentary loan of wheelchairs on a "short-time, same-day" usage basis within hospital premises.
Should you wish to obtain taxis or premier taxis for any destination around or even out of town, our concierge will be there to assist you.
Types of Rooms
Laksa Negeri Sembilan
Information for International Patients
Once your appointment at Gleneagles has been confirmed, we will assist you with any transportation and accommodation needs related to your visit.
You can make an appointment to see a doctor via
Please have these information and documents ready when you make the appointment:
Passport
Emergency contact
Past medical records
Doctor’s referral letter (if applicable)
Insurance form (if applicable)
Guarantee letter (if applicable)
Please view the list of specialists and their consultation time here.
| Main counter | International Patients' Centre |
| Level | Ground Level |
| Contact |
+607–560 1000 |
Services
Please ensure you have these documents ready:
-
Identification Card and/or Passport
-
Referral Documents e.g doctor’s referral letter, previous medical reports, imaging films etc
-
Guarantee Letters (if any) from your insurance provider
Should you require translator’s service, please contact the International Patient Services team at +607–560 1000.
Once doctor’s consultation is over, payment can be done at individual specialist clinics, main lobby, screening centres and other outpatient cashier counters (without medication) or our Pharmacies (with medication)
Gleneagles Hospital Medini Johor is located in Medini Lifestyle precinct next to Legoland between Kota Iskandar and the Medini Business District, covering an area of 15 acres.
The hospital is served by new road networks built within Iskandar Puteri and Medini in particular as well as Iskandar. Gleneagles Hospital Medini Johor is also minutes away from Singapore's Tuas Checkpoint, serving both locals as well as Singaporean neighbours.
No. 2, Jalan Medini Utara 4, Medini Iskandar
79250 Iskandar Puteri, Johor Darul Takzim
Malaysia
Within an estimated walking distance of 5-10 minutes:
Within an estimated walking distance of 1-3 minutes:
Legoland
The first Lego themed park in Asia and the largest in the world, Legoland is the place for family with children aged 2 to 12 years old. Enjoy fun and adventure with more than 70 exciting rides, slides, shows and attractions. .... Explore Now
Sanrio Hello Kitty Town
Join Hello Kitty and friends right here at Puteri Harbour, Johor. Come experience loads of interactive fun in this indoor amusement park. Meet and greet your favourite Sanrio characters, watch live performances or go on rides, you can be sure to have an enjoyable time. .... Explore Now
Angry Birds Activity Park
Watch Angry Birds come to life in Johor. Inspired by the popular Angry Birds game, this state-of-the-art indoor adventure park has a variety of games and activities for toddlers, kids, youths and even parents. .... Explore Now
Bazaar Karat
This night market is a bustling bazaar right in the city centre of Johor Bahru and is a must visit place. Browse along rows of street vendors selling an assortment of items from clothing to bags, trinkets, phone casing, street food and much more. .... Explore Now
Istana Bukit Serene
Istana Bukit Serene is among the popular tourist attractions in Johor Bahru. It is the royal palace and the official residence of the Sultan of Johor. The palace, known for its unique carvings on the wall, has a tower measuring 35m in height and a huge sprawling garden. .... Explore Now
Arulmigu Sri Rajakaliamman Glass Temple
This is a major Hindu temple and one of the must see attractions in Johor Bahru. In May 2010, the temple was listed in the Malaysian Book of Records as the first and only glass temple in the nation. .... Explore Now
Johor Bahru Chinese Heritage Museum
Learn about how Chinese migrants came to Johor during the Ming and Qing Dynasties. View interesting collections of documents, porcelain ware, photos, musical instruments, old coins and other artefacts related to Chinese traders. .... Explore Now
Puteri Harbour
The award-winning Puteri Harbour is known as the jewel of Iskandar Puteri. Play, dine, shop, stay and explore with your family in this world-class waterfront development. There is something for everyone. .... Explore Now
Sultan Ibrahim Building
The Sultan Ibrahim Building was built between 1936 to 1939 and is one of the oldest historical landmarks in Johor Bahru. The uniqueness of the building is in its design and architecture which is a combination of Johor Malay, Islamic and Colonial influence. .... Explore Now
Johor Zoo
Built in 1928, the Johor Zoo is one ofthe oldest zoo in Malaysia and reputed to be the first zoo in Asia. The zoo has over 100 species of animals, it is equipped with facilities (playground, food stalls, etc) and it also offers various activities, making it a favourite destination for families. .... Explore Now
Types of Rooms
Contact Information
Gleneagles Hospital Kota Kinabalu
|
Ambulance / Emergency +6088 518 911 |
|
|
Whatsapp line +6017 979 8888 |
|
|
General line +6088 518 888 |
Gleneagles Hospital Kuala Lumpur
|
Ambulance / Emergency +603 4141 3018 |
|
|
Whatsapp line +6016 339 3000 |
|
|
General line +603 4141 3000 |
Gleneagles Hospital Medini Johor
|
Ambulance / Emergency +607 560 1111 |
|
|
Whatsapp line +6017 847 1000 |
|
|
General line +607 560 1000 |
Gleneagles Hospital Penang
|
Ambulance / Emergency +604 222 9199 |
|
|
Whatsapp line +6016 498 9089 |
|
|
General line +604 222 9111 |
