Accident & Emergency | Gleneagles Hospital Medini Johor
  • Ambulance / Emergency
    +607 560 1111
  • General line
    +607 560 1000
Accident and Emergency Services

Every Second Counts Providing you Accident & Emergency Services closer to home

Grade A Ambulance
Trained Professionals in Pre-Hospital Care
Advance Life Support
Life Saving Facilitiesand Equipment
Emergency Department

Gleneagles Hospital Medini Johor’s Emergency Department is open 24 hours a day, 365 days a year to manage range of emergencies.

At the Emergency Department, the dedicated team of doctors and nurses work around the clock to meet all medical and surgical emergencies.

The Emergency Department is equipped with:

  • Grade-A ambulance services
  • Diagnostic imaging services (e.g., MRI, CT scan, X-ray, Fluoroscopy Suite)
  • Pathology lab
  • Cardiac catherisation services
  • Operation theatres
  • Negative pressured isolation rooms


Triage & Waiting Time

Patients are categorized based on the severity of their emergency and then routed to the proper treatment locations using the triage system.

A triage is attended by an emergency medical officer, as well as a paramedic and a staff nurse who is trained in triaging emergency cases.

  • Cardiac Arrest
  • Unresponsive Trauma
  • Severe bradycardia with signs of hypoperfusion
  • Trauma requiring immediate fluid resuscitation
  • Chest pain
  • Unresponsive patients
  • Hypoglycaemia/Hyperglycaemia
  • Severe crush injury to the limb
  • Extensive burns
  • Near drowning
  • Firearms wound to head and neck
  • Hypertension (SBP < 90mmHg) with signs of hypoperfusion
  • Hypertension (SBP >200mmHg) with signs of altered mental status
  • Alert conscious level but not comatose
  • Head injury GCS>13/15
  • Long bone of lower limbs and pelvic fracture
  • Active chest pain, suspicious coronary syndrome and stable
  • Chest pain, visceral and not associated with other symptoms immunocompromised (SLE, Chemotherapy) with a fever
  • Poisoning or drug overdose
  • Open fracture of upper limb
  • Spina injury
  • Eye injury with loss or vision impairment
  • Dislocation of major joint
  • Limb amputation
  • Vascular injury
  • Burns with no facial injury
  • Serve pain: 6-10/10
  • Hyperventilation and unstable to maintain posture
  • Arrhythmias heart rate: <60bpm>150bpm
  • Milk to moderate dyspnea with saturation >95% or 40 bpm
  • Hypertension (SBP>200mmhg @ systolic<120mmHg with systemic symptoms or neurological deficit)
  • Elevated blood sugar with neurological or vision impairment
    Green 1 - Seen Within 30 Minutes
  • Children below 2 years and Senior Citizens above 65 years
  • Chest pain-no risk factor and not associated with other symptoms. Normal ECG
  • Abuse/Neglect/Assault
  • Elevated blood sugar without any major symptoms
  • Mild asthma
  • Acute urinary retention
  • Closed fracture of upper limb/ankle with major angulations
  • Dislocation of small joints
  • Vomiting and/or Diarrhoea with dehydration

    GREEN 2 - Seen within 60 minutes
  • Non aggresive psychiatric patients
  • Foreign body
  • Minor allergy
  • Minor trauma
  • Vomiting and diarrhea with no dehydration
  • Lumps and Bumps
  • Chronic abdominal Pain
  • Ear ache
  • Nail prick
  • Acute infective eye conditions
  • Fever >38℃(Adult)(children 2-12 of age)

  • GREEN 3 - Seen within 60 minutes
  • Upper respiratory Tract Infection
  • Skin condition
  • Chronic trauma injuries
  • Wound dressing and opening stitches (STO)
  • Change of urinary catheter and naso-gastric tube

Frequently Asked Questions (FAQs)
Gleneagles Hospital Medini Johor
Ambulance / Emergency
+607 560 1111
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