Application form for IT Officer

Responsibilities*

Installing and configuring hospital’s computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems, software, and networks. Ensure that only computer hardware and software approved by management is being installed and used
Attend to support services for all hospital’s computer software, including but not limited to HIS, LIS, PACS, Windows programmed, and other application approved by management.
Write simple programmed or liaison with IT vendors to implement systems approved by the management
Ensure that proper inventory register is maintained for all computer hardware, software, and network equipment
Ensure that all programmed in the hospital are properly licensed and secured
Resolve incidents raised by the users via Helpdesk system or call ensuring compliance to all applicable service level agreements
Providing technical support across the hospital’s (this may be in person or over the phone) or escalate to appointed IT vendors as required
Participate in other duties and projects under the direction of the management
To provide a conduit for two-way communication between users and support staff, including champion users
Ensure compliance of all IT policies and procedures as defined by the management

Requirements*

Good organization, time management and prioritization
Creative, open to new ideas and ability to multi-task effectively
Ability to adapt and adjust to changing processes, constantly seeking process improvement
Good in analytical skills
Effective communication skills, including speaking, writing and active listening
Great customer service and interpersonal skills with staffs and suppliers
Ability to work as per on call schedule

Qualification