Application form for Business Office Executive

Assists the insurance company with pending applications and works with Doctors and patient/family members and applicable outside agencies to finalize facility coverage through Insurance. 

Establishes and maintains a system of financial record keeping, including issuing receipts, preparing, and making bank deposits, and recording payments using proper segregation of duties. 

Interact with the business office billing team and payers to define billing requirements and ensure prompt payment of claims. 

Liaise with doctors and nurses to identify potential office dysfunctions & prevent patient complaints. 

Manages census activities including daily weekly, and monthly balancing with the nursing and admissions departments.  

Supervise activity for petty cash and collections. 

Must understand Accounts Receivable. 

Must understand Accounts Payable. 

Confidentiality and privacy of all data, including patient, employee, and operations data. 

Supports and participates in common teamwork. 

Uses tactful, appropriate communication in sensitive and emotional situations.  

Interacts with doctors, family members, staff, visitors, government agencies/personnel, etc., under all conditions/ circumstances. 

Develop and implement office policies and procedures. 

To review the roster and plan on manpower resources. 

Supervise business office staff, including cashiers and other billing clerks at satellite locations.  

To perform other related duties as assigned by the superior. 

Preferable with supervisory work experience. 

Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics. 

Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia. 

Proficient in all MS Office applications (PowerPoint, Excel, Word) 

Maintain confidentiality of information.