Application form for Assistant, Front Office

Responsibilities*

Process the registration of outpatients, admission and other relevant documents accurately. Registers and enters the outpatients and inpatients particulars and relevant documents into the computer.
Collect a sufficient amount of deposit on admission and explain the admission procedures clearly to the patient.
Collect payments of outpatient bills in the absence of Cashiers and/or as a Cashier in the outpatient department during the evening shifts/weekends.
Collect payments of the discharged inpatients bills prepared by Accounts Department upon confirmation. Prints receipts for all payments received.
Record all the collections and receipts into the provided for checking purposes.
Ensure that all payments received to be banked into the wall safe. Any short in collection is the responsibility of the staff concerned.
Ensure that all information relating to patients’ diagnosis and relevant details are not discussed among the staff or disclosed to any unknown person.
Ensure personal information, regarding doctors and staff including telephone numbers and address is not disclosed to any person.
Demonstrate ability for teamwork. Able to work flexibly i.e. shift work, weekends and public holidays, and is reliable, dependable, enthusiastic and self-motivated.

Requirements*