Explore Exciting Careers: Join Gleneagles Hospital's Team
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Housekeeping Manager
Gleneagles Hospital Kota Kinabalu
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Responsibilities
- Diploma or Certificate in Hotel Management or equivalent.
- 2-3 years relevant working experience, preferably in hospital environment at supervisory level.
- Strong leadership and team management skills.
- Excellent organizational and time management abilities.
- Good communication and interpersonal skills.
- Attention to detail and commitment to high standards of cleanliness and hygiene.
Cath Lab
Cardiac Technician (CVT)
Gleneagles Hospital Penang
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Responsibilities
To perform or assist the non-invasive procedures which include ECG, Stress Test, analyse Holter monitoring, Stress ECHO, Echocardiography, TEE and related procedures.
To support and record data for invasive procedures in the catheterization laboratory such as coronary and peripheral angiography and angioplasty, temporary or permanent pacemaker implantation, and heart study.
Monitor all hemodynamic data during procedures and create a report with the angiographic system.
Maintain compliance with cardiopulmonary standards established by regulatory bodies.
Able to assist in resuscitation.
Requirements
Certificate in Cardiovascular or Diploma Nursing / Diploma in Medical Assistant with Advanced Diploma in Cardiovascular Technology or Bachelor in Cardiovascular Technology
2-3 years relevant working experience in Cath Lab or related cardiac experience
Able to perform Echocardiogram is an added advantage
Able to work extended hours and on-call
Pharmacy
Nuclear Medicine Pharmacist
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Managing administrative tasks in the Nuclear Medicine Pharmacy
- Screening and filling prescriptions
- Compounding and dispensing medications
- Ensuring compliance with safety and professional standards
- Providing patient counselling
- Supervising and training staff
- Managing drug inventory
- Maintaining quality records
Requirements
- Bachelor’s Degree in Pharmacy
- Fully Registered Pharmacist (FRP) with the Pharmacy Board of Malaysia
- Valid Annual Retention Certificate from the Pharmacy Board
- Training certification by Agensi Nuklear Malaysia
- Minimum 2 years in Hospital Nuclear Pharmacy
- Over 5 years in a related field is a plus
- Proficient in Microsoft Word, Excel, and PowerPoint
- Strong supervisory and leadership abilities
- Excellent communication skills
- Proficient in written and spoken English
Customer Service
Concierge
Gleneagles Hospital Kota Kinabalu
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Requirements
Education & Experience:
- Minimum requirement: SPM or equivalent.
- Preferably with customer service experiences.
Skills:
- Good communication and customer service skills.
- Fluent in Bahasa Malaysia and English or any other languages is an added advantage
- Pleasant and helpful personality.
- Sincere and trustworthy.
- Ability to work on shifts.
Food & Beverages
Kitchen Steward
Gleneagles Hospital Kota Kinabalu
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Responsibilities
To be responsible for the maintenance of cleaning and sanitation in the stewarding area, kitchen, and tray line area, staff cafeteria serving area and receiving area at all times. Requirements
- Minimum PMR or preferably SPM
- 2-3 years relevant working experience, preferably in hospital environment.
- Able to read and write Bahasa Malaysia and English (preferably)
- Ability to communicate in English (Preferably).
- Honest with pleasant personality
- Willing to work on shifts.
Nursing
Infection Control Nurse
Gleneagles Hospital Kota Kinabalu
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Responsibilities
Education & Experience:
- Have Degree / Diploma in Nursing
- Possess Post Basic in Infection Control
- Possess A valid Annual Practice Certificate (APC) and BLS
- Minimum 3 years working experience as Registered Nurse
Skills:
- Good interpersonal & communication skills.
- Strong organizational skills.
- Must maintain confidentiality.
- Able to work with all levels of staff.
- Honest with pleasant personality.
- Computer literate.
- High level of integrity and confidentiality.
Others
Hostel Admin Assistant
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Supervising hostel facilities to meet staff needs.
- Handling administrative tasks like housekeeping and safety measures.
- Ensuring legal compliance with accommodation requirements.
- Managing disciplinary issues and enforcing hostel rules.
- Monitoring facility conditions and coordinating maintenance.
- Supporting employees with hostel-related concerns.
- Maintaining communication with staff and relevant departments.
- Keeping accurate records of hostel occupants.
- Organizing activities to promote community engagement.
- Collaborating with the Maintenance Department for repairs.
- Assisting with additional tasks as needed for hostel operations.
Requirements
- A Diploma in a relevant field preferred.
- Proven experience in accommodation management.
- Knowledge of legal requirements and safety standards.
- Strong communication and interpersonal skills.
- Fairness and professionalism in handling disciplinary matters.
- Organizational and problem-solving abilities.
- Flexibility and adaptability to meet changing demands.
Others
Assistant Medical Records Manager
Gleneagles Hospital Kota Kinabalu
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Responsibilities
A. Education & Experience
- Bachelor’s degree in health information management, Healthcare Administration, or a related field.
- Certificate in ICD-10 Coding and knowledgeable of accreditation standards (e.g., MSQH, JCI) is an added advantage.
- 3 – 5 years working experience in medical records management or a related field, ideally in a healthcare setting.
- Familiar with electronic medical record (EMR) systems and medical report processes.
- Proficiency in medical terminology and understanding of healthcare regulations.
B. Skills
- Strong organizational and time management skills.
- Effective communication skills, both verbal and written.
- Excellent attention to detail and accuracy in record-keeping.
- Ability to analyse data and generate reports.
- High level of integrity and confidentiality.
Admin & Operations
Personal Assistant (PA)
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Provide comprehensive support as a Personal Assistant to the Medical Director (MD) and Head of Medical Affairs & Quality (MAQ), involving scheduling, correspondence, reception tasks, and record-keeping.
- Schedule appointments, maintain diaries, and handle reception responsibilities.
- Ensure confidentiality of records and information.
- Attend meetings, take notes, and draft minutes.
- Coordinate travel and accommodation arrangements.
- Organize on-call schedules.
- Oversee stationery stock and office operations.
- Manage bookings for meetings.
- Compile reports and assist with tasks.
- Coordinate meetings and record minutes.
- Engage in quality indicators.
- Perform additional duties as assigned.
Requirements
- Diploma in Secretarial Studies.
- Minimum 3 years supporting senior management.
- High level of confidentiality.
- Effective anticipation of MD's needs.
- Proficient in English, Bahasa Malaysia.
- Pleasant demeanor, strong communication skills.
- Proficiency in MS Word, MS Excel, and Outlook.
- Familiarity with legal terminology or experience in minor legal secretarial duties.
Medical Imaging
Medical Transcriptionist
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Prepare duty roster for medical transcriptionists.
- Ensure prompt dispatch of Radiologist reports.
- Sort urgent and non-urgent reports accordingly.
- Report problems to manager when necessary.
- Maintain adequate supplies of stationery for Imaging.
- Ensure sufficient transcriptionists are on duty.
- Transcribe Imaging Radiologists reports.
- Coordinate corrections and amendments as required.
- Check charge entries in HIS and make necessary amendments.
- Print and sort approved reports into correct patient envelopes.
- Receive and distribute reports as requested by wards and clinics.
- Collect and file Imaging consent forms.
- Assist in Imaging reception.
- Register patients in Hospital Information System and enter charges.
- Estimate waiting times and coordinate workflow.
- Coordinate patient flow with Imaging Coordinator.
- Undertake additional duties as requested.
Requirements
- SPM or equivalent, Minimum 5 years relevant working experience, preferably with medical transcribing background in a hospital environment.
- Proficiency in written and spoken English.
- Honesty and pleasant personality.
- Computer literate.
- Knowledge of medical terminology and transcription (preferably).
Others
Occupational Therapist (Locum) - Children Development Unit
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Undertake comprehensive clinical assessments
- Provide recommended interventions
- Establish realistic goals for children
- Liaise with other healthcare professionals and families
Requirements
- Accredited 4-year undergraduate degree program in Occupational Therapy
- Experience working with children on the autism spectrum, ADHD, speech delays, or related conditions
- Compassionate and family-centered approach
- Willingness to participate in ongoing professional development
Others
Speech Therapist (Locum) - Children Development Unit
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Implement individualized intervention programs
- Provide one-to-one or group therapy sessions
- Monitor and track progress of each child
- Collaborate with parents and other professionals
Requirements
- Accredited 4-year undergraduate degree program in speech therapy
- Experience working with children on the autism spectrum, ADHD, speech delays, or related conditions
- Compassionate and family-centered approach
- Willingness to participate in ongoing professional development
Others
Behavioural Therapist (Locum) - Children Development Unit
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Conduct ABA therapy for children on the autism spectrum
- Assess client needs and develop customized behavior intervention plans
- Engage in parent training and support
- Keep patient documentation up-to-date
Requirements
- Bachelor’s degree in early childhood education, special needs education, psychology, or relevant related qualification
- Certified as BCBA (Board Certified Behavior Analyst) or QABA (Qualified Applied Behavior Analysis)
- Formal training in Applied Behavior Analysis
- Ability to interact and work well with children
- Excellent interpersonal and communication skills
- Creative, fun-loving, and energetic disposition
- Highly self-motivated with a strong sense of responsibility
Others
Diet Assistant - Dietetic
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Prepare food production sheets and update menus.
- Coordinate with Food & Beverage staff for diet orders.
- Assist patients in making proper selections.
- Maintain records and handle patient menus.
- Ensure cleanliness in the Dietetic office.
Requirements
- Minimum SPM or equivalent.
- 2-3 years of relevant working experience, preferably in a hospital environment.
- Able to communicate effectively in Bahasa Malaysia and English.
- Honest with a pleasant personality.
- Computer literate.
- Willing to work on shift duty.
Admin & Operations
Executive (6 months contract) - Medical Affairs & Quality
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Ensure timely data collection, validation, and analysis for hospital VDO projects.
- Supervise data collection from stakeholders, submitting to IHH Malaysia per schedule.
- Troubleshoot issues in VDO data collection and quality improvement programs.
- Prepare and present VDO-related reports to management.
- Support departments in VDO, quality improvement, and patient safety programs.
- Report collected data for hospital quality improvement and performance indicators promptly.
- Manage hospital incident reporting and guide hospital-wide incident reporting procedures, ensuring follow-up on actions.
- Communicate improvements to staff and management.
- Maintain self-development in presentation, change management, and quality improvement.
- Conduct regular audits according to accreditation standards.
- Assist HOD in providing guidance on patient safety and risk management duties.
Requirements
- Degree in any discipline
- Minimum 3 years of working experience, preferably from hospitality / healthcare industry
- Able to provide good secretarial and functional support.
- Good interpersonal skills
- Pleasant, organized, discreet, trustworthy, proactive and mature personality
- Computer literate
Nursing
Staff Nurse - Infection Control
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- The Staff Nurse in Infection Control, Medical Affairs & Quality (MAQ) will work closely with the Infection Control Senior Manager to plan, implement, train, and monitor hospital-wide infection control practices. This role involves assisting in infection control program planning, conducting audits, providing orientation and in-service programs to staff, performing daily surveillance, and initiating protocols to improve infection control processes. Additionally, the Staff Nurse will collaborate with relevant hospital committees, liaise with external bodies on infection control matters, maintain records, and actively participate in departmental and hospital goals and objectives.
Requirements
- Degree/Diploma in Nursing and certified by the Malaysian Nursing Board
- At least 3 years’ experience as registered nurse. Experience in Infection Control programs will be an added advantage.
- Possess current good interpersonal and communication skills
Nursing
Staff Nurse - Oncology
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Provide holistic nursing care, ensuring patients' emotional and practical needs are met.
- Coordinate patient care from admission to discharge, maintaining accurate documentation.
- Administer treatments and medications safely, observing patient reactions.
- Educate patients and caregivers on treatment plans and procedures.
- Maintain equipment and contribute to Quality Improvement activities.
- Assist the Gamma Knife Coordinator as needed.
Requirements
- Degree/Diploma in Nursing certified by the Malaysian Nursing Board.
- Minimum 2-3 years oncology nursing experience.
- Strong communication and organizational skills.
- Commitment to continuous learning and teamwork.
- Adherence to hospital policies and procedures.
Medical Imaging
Staff Nurse - Imaging
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- Provide nursing care in the Imaging Department under the direction of the Imaging Manager.
- Assist in interventional imaging procedures and patient preparation.
- Maintain equipment, stock supplies, and ensure patient safety.
- Document patient care and participate in quality improvement initiatives.
Requirements
- Diploma/Degree in Nursing.
- Minimum 2-3 years of experience in imaging or relevant field.
- Strong communication skills.
- Ability to work independently and in a team.
- Commitment to continuous learning.
Cath Lab
Staff Nurse - Cath Lab
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- The Staff Nurse in the Cardiac Catheterization Laboratory (Cath Lab) is responsible for performing non-invasive and invasive nursing procedures under the direction of the Cardiac Catheterization Laboratory Manager, including ECGs and cardiac catheterization-related interventions such as angiography, angioplasty, and pacemaker implantation. They ensure the unit's adherence to policies and procedures, maintain high standards of patient care and safety, oversee equipment maintenance, educate patients and families, manage inventory, participate in training programs, and assist in quality improvement initiatives
Requirements
- Degree/Diploma in Nursing either local or foreign and certified by the Malaysian Nursing Board
- Diploma holder with less than 4 years of nursing experience as a Staff Nurse or Degree holder with fresh graduates with 2-4 years of nursing experience as a Staff Nurse
- Possess current Good interpersonal and communication skills
- Able to perform on-call duties or extended hours.
Others
Credit Control Assistant
Gleneagles Hospital Penang
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Responsibilities
· Evaluate customer credit ratings and establish credit accounts.
· Engage with customers to coordinate repayment arrangements.
· Initiate legal actions if debts remain unpaid within agreed timelines.
· Manage payment processing and maintain accurate customer records.
· Generate credit reports for management review.
Requirements
· 2 to 3 years of relevant work experience.
· Strong customer service skills and active listening abilities.
· Good communication and problem-solving skills.
· Proficient in mathematical calculations and Excel skills.
· Able to recognize and attend to important details with accuracy and efficiency.
· Possesses strong organizational and time management skills, driving tasks to completion.
· Able to work independently with minimum supervision.
· Able to use computer system applications at an intermediate level.
Food & Beverages
Cook
Gleneagles Hospital Penang
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Responsibilities
Plan and prepare food ingredients needed for cooking.
Cook food items for patients by adhering to all standard recipes to ensure consistency
Plan, prepare, and cook food for special functions and meetings.
Responsible for maintaining safe and sanitation of the kitchen, equipment, and utensils.
To undertake any other duties as delegated by the immediate superior.
Requirements
Minimum SPM with a Diploma in Culinary.
Minimum 2 years relevant working experience in a Hospital kitchen or Hotel/Restaurant.
Able to communicate in English & Bahasa Malaysia.
Able to work shift hours.
Good hygiene and high awareness of cleanliness.
Pleasant disposition and a can-do attitude.
Admin & Operations
Admin Receptionist
Gleneagles Hospital Penang
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Responsibilities
Greet clients and visitors with a positive, helpful attitude.
Direct clients and visitors to the appropriate person and office.
Answer, screen, and forward incoming phone calls.
Receive, sort, and distribute daily mail/deliveries.
Update calendars and schedule meetings.
Carries out administrative duties such as filing, typing, copying, binding, scanning, etc.
Makes travel arrangements for staff such as booking flights and hotel reservations.
Exhibits polite and professional communication via phone, e-mail, and mail.
Provides administrative support to ensure efficient operation of the office.
Supports MAQ team by performing tasks related to hospital licensing and any other administrative duties.
Performs other related duties as assigned by Superior.
Requirements
Proficiency in Microsoft Office Suite.
Professional attitude and appearance.
Hand-on experience with office equipment (e.g., fax machines and printers).
Good written and verbal communication skills.
Comfortable multi-tasking and prioritizing tasks without guidance.
Ability to be resourceful and proactive when issues arise.
Diploma or Degree in Business Administration or relevant
Good command of English, Mandarin and Bahasa Malaysia.
At least one (1) year of admin/receptionist experience. Fresh graduates are welcome to apply.
Nursing
Staff Nurse
Gleneagles Hospital Penang
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Responsibilities
To provide total nursing care for patients as assigned through supervision from your Preceptor / Nurse Clinician / Manager within the guidelines of Nursing SOPs and hospital policies and procedures.
Requirements
Registered Nurse with LJM Certificate
Annual Practice Certificate (APC)
Basic Life Support Certification (BLS)
Proficient Computer Skills
Fresh Graduates are encouraged to apply.
Experience and with Post-Basic Nursing in the following disciplines will be an added advantage:
Midwifery
Neonatal Intensive Care Nursing
Critical Care Nursing
Peri-Operative
Others
Business Office Executive
Gleneagles Hospital Penang
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Responsibilities
Assists the insurance company with pending applications and works with Doctors and patient/family members and applicable outside agencies to finalize facility coverage through Insurance.
Establishes and maintains a system of financial record keeping, including issuing receipts, preparing, and making bank deposits, and recording payments using proper segregation of duties.
Interact with the business office billing team and payers to define billing requirements and ensure prompt payment of claims.
Liaise with doctors and nurses to identify potential office dysfunctions & prevent patient complaints.
Manages census activities including daily weekly, and monthly balancing with the nursing and admissions departments.
Supervise activity for petty cash and collections.
Must understand Accounts Receivable.
Must understand Accounts Payable.
Confidentiality and privacy of all data, including patient, employee, and operations data.
Supports and participates in common teamwork.
Uses tactful, appropriate communication in sensitive and emotional situations.
Interacts with doctors, family members, staff, visitors, government agencies/personnel, etc., under all conditions/ circumstances.
Develop and implement office policies and procedures.
To review the roster and plan on manpower resources.
Supervise business office staff, including cashiers and other billing clerks at satellite locations.
To perform other related duties as assigned by the superior.
Requirements
Preferable with supervisory work experience.
Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics.
Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia.
Proficient in all MS Office applications (PowerPoint, Excel, Word)
Maintain confidentiality of information.
Customer Service
Customer Service Assistant (International Patient Centre)
Gleneagles Hospital Penang
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Responsibilities
Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when needed.
Provide travel-related assistance to foreign patients.
Attending foreign patients’ inquiries within an agreed timeline.
Prepare the center’s relevant reports as required.
Conduct internal surveys/hospital tours when necessary.
To perform other related duties as assigned by the superior.
Requirements
SPM/Diploma in any related field
Working experience in a healthcare facility will be an added advantage.
Excellent communication and interpersonal skills
Excellent in both written and spoken English and Bahasa Malaysia. Being able to communicate in local dialects will be an advantage.
Others
Sales & Marketing Officer / Executive (B2C)
Gleneagles Hospital Penang
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Responsibilities
Responsible for the planning, design, production, promotion, overall co-ordination, and success of an event
Familiarity with event planning and execution: plan, design, produce, promote, and ensure overall co-ordination and success of an event.
Propose suggestions to enhance the event’s success.
Creative with good storytelling abilities
To perform other related duties as assigned by the superior.
Requirements
Degree in Marketing or any other related discipline
Working experience in a healthcare facility will be an added advantage.
Excellent communication and interpersonal skills
Excellent in both written and spoken English and Bahasa Malaysia. Being able to communicate in local dialects will be an advantage.
Others
Affiliate Management Officer/Executive
Gleneagles Hospital Penang
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Responsibilities
Interface between hospital and partners; build relationships with the partners to create strong business partnerships. Develop group and individual hospital affiliate partner plans i.e. comprised of account profile, account analysis, account strategy, accounts objectives, account action plan, etc.
Constantly map partner landscape, review growth opportunities, and explore new businesses and partner landscape i.e. identify market trends and needs, evaluate the competitive landscape, monitor revenue drivers, etc.
Responsible for growing Unit of Sales (UOS), increasing revenue, and eliminating revenue obstacles through effective partner management.
Focus on growing and developing existing partners, generating a few business ideas to retain partners and generate incremental revenue.
Play an integral role in new business pitches and be responsible for the effective onboarding of new clients.
Execute monthly promotion plans with clear KPIs maintain good relationships with partners and maximize sales and marketing opportunities with clear KPIs.
Monitor the partner’s monthly/yearly cumulative performances and the various revenue driver category performances.
Plan and execute customized retention programs and continuously identify areas of improvement to build loyalty and brand affinity.
Coordinate execution of agreements and develop and maintain marketing/ business development presentations.
Prepare proposals and presentation materials for HOD, management, partners, and vendors.
Guided by existing SOP, policies, and procedures to meet business requirements.
Manage effective usage of allocated budget and monitor campaign ROI.
To perform other duties which may be assigned by the designated representative on behalf of the Management.
Requirements
Degree in Business or Marketing or equivalent.
Minimum 2-3 years working experience in Key Account Management or Sales.
Experience in the pharmaceutical, healthcare, and insurance industries managing or servicing key accounts.
Must have a hunter mentality & skills to target and convert accounts successfully.
Team player with strong negotiation skills, accountability, self-motivated, result-oriented, and most importantly customer-focused.
Strong interpersonal & analytical skills.
Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics.
Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia.
Proficient in all MS Office applications (PowerPoint, Excel, Word)
Maintain confidentiality of information
Food & Beverages
Dietitian
Gleneagles Hospital Penang
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Responsibilities
Provide counselling services to patients and family members on referral from doctors/ consultants.
Conduct talks on nutrition-related topics or provide diet counselling to staff and the general public.
Work with food service staff to modify inpatients’ diets according to diet order.
Inspect meals served for conformance to prescribed diets and standards of palatability and appearance.
Requirements
Possess a degree in dietetics or equivalent.
Excellent passion and knowledge in clinical dietetics & food service.
Must have a good command of Bahasa Malaysia, English, and Mandarin (spoken and written). The local dialect will be an added advantage.
Preferred at least 1-2 years working experience.
Others
Housekeeping Executive
Gleneagles Hospital Penang
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Responsibilities
To coordinate/supervise and monitor internal and external housekeeping staff.
To ensure the cleanliness of the internal and external services comply with the safety and infection control protocol.
To monitor and ensure training on Safety & Health, and Infection Control modules are done according to the requirement.
To ensure external pest control services are done timely.
To ensure the landscape surrounding the hospital is maintained as per requirement.
To ensure that external housekeepers have undergone biohazard screening and have a valid work visa.
To prepare staff roster.
To perform housekeeping rounds, public toilet rounds, joint environmental rounds, and joint inspection rounds.
To receive, record, and fill out maintenance works (iFAC) to the engineering department including frequent follow-up on unfulfilled works.
To perform administration duties (inclusive of preparing reports, audit requirements, and duty roster) for the housekeeping department.
To coordinate housekeeping staff on request by other departments, requests are to be promptly followed up and channeled through the proper personnel.
To monitor linen processes on receiving linen and sending linen
To perform quality assurance on clean linen received from outsourced laundry and new linen from the appointed vendor(s).
To perform linen inventory.
To take part in meetings and discussions as needed.
To monitor and ensure daily attendance reports are prepared and submitted by the head of the external housekeeper.
To hire and train new employees.
To perform other related duties as assigned by the superior.
Requirements
Diploma or Degree in Environmental Health and Safety, Hospitality and Tourism, Business Administration, Management, or related major.
Experience of two to three years in a related position is an added advantage.
Personal Characteristics/ Behavior:
Service and goal-oriented, with a pleasant personality.
Proficiency in computer programs such as MS Word, Excel, etc.
High level of integrity and confidentiality.
Others
Biomedical Technician
Gleneagles Hospital Kota Kinabalu
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Responsibilities
- Minimum Diploma in Biomedical Engineering, Electronic and Electrical Engineering, with adequate experience.
- Able to do Electronic Troubleshooting and have experience handling medical equipment.
- Able to assess the safety, efficiency, and effectiveness of biomedical equipment.
- Providing technical support for biomedical equipment by Installing and maintaining equipment to use in a medical setting.
- Computer literate, High level of integrity, honesty, and confidentiality.
- Registered with Malaysia Board of Technologists (MBOT) will be added advantage.
- Certified and trained for handling Electrical Safety Analysers (IEC 60601, IEC 62353, IEC 61010)
- Able to do on-call duty and additional hours when required.
Others
CUSTOMER SERVICE ASSISTANT MANAGER/MANAGER
Gleneagles Hospital Penang
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Responsibilities
- To manage customer feedback relating to service issues including investigations, crafting of replies, and liaising with customers and process owners for resolution of service feedback issues.
- Assists in the compilation, monitoring, and analysis of feedback statistics and preparation of reports for both solicited and unsolicited feedback to the management.
- Analyse trends in customer feedback to establish continuous improvements to processes/procedures to close service gaps.
- Conduct service audits for the hospital departments and wards and conduct any special surveys as required to determine customer needs.
- To conduct service excellence training programs to ensure the hospital’s service standards are relevant and reinforcement of the hospital’s service culture.
- To constantly review processes, procedures, and systems to enhance the efficiency and effectiveness of operations.
Requirements
- Candidate must possess at least a bachelor’s degree / Professional Degree in Business Studies / Administration / Management or equivalent.
- At least 4 Years (s) of working experience in the related field is required for this position.
- Preferably specialized in Customer Service or equivalent
- Excellent verbal and written communication skills
- Experience in leading a team in a dynamic work environment.
- Meticulous, analytical, and able to multi-task
- Good interpersonal and problem-solving skills
- Computer literacy
Nursing
Assistant Nurse Manager (Night Supervisor)
Gleneagles Hospital Penang
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Responsibilities
- Manage daily operations and expectations of management, patients and visitors
- Be proactive and able to handle and attend to clinical situations
- Assist in bed coordination of the hospital
- Doing hospital rounds to assist staff on patient-care services and maintaining a safe environment for staff, patients and visitors
- Be involved in quality improvement projects
Requirements
- Diploma or Degree in Nursing
- Minimum 5 years’ working experience in a similar capacity
- Registered with the Malaysian Nursing Board
- Possess a valid Annual Practicing Certificate
- Possess good clinical skills and leadership skills
- Excellent interpersonal and communication skills
Cath Lab
Cardiac Technologist
Gleneagles Hospital Kota Kinabalu
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Responsibilities
- Degree/Diploma/Certificate in Medical Assistants, Nursing, Biomedical Science or Cardiac Technology either local or foreign and certified by the Local Governing body.
- Minimum 2 years relevant working experience in a similar capacity. Possess hands-on experiences in invasive and non-invasive Cardiovascular and Pulmonary procedures.
- Able to converse in English and Bahasa Malaysia. Able to speak in Chinese or other local dialect will be an added advantage.
- Able to work extended hours or On-Call duties.
- Able to perform Paediatric Echocardiogram, Transoesophageal Echocardiogram, and Vascular ultrasound is value added.
- Competent to assist Adult and Paediatric Catheterisation and interventional procedures.
- Possess valid BLS, ACLS or ALS is value added.
Others
HEALTH INFORMATION ASSISTANT MANAGER/MANAGER
Gleneagles Hospital Penang
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Responsibilities
Responsible for the accuracy, completeness, confidentiality, security, and safekeeping of patients’ health information records in compliance with statutory regulations, legislations, and accreditation standards
Provide statistical reports and information required by the management and external bodies.
Handles birth and death registration, evaluates, assesses, and monitors proper ICD-10 coding and submission to the Ministry of Health and handling medical reports with authorized third parties.
Involves in planning, management, and justification of the budget and resources, and utilization of the health information services.
Manage and motivate a team of health information department staff, evaluate, and appraise the staff work performance to achieve departmental and service goals.
Ensures efficient department services of case notes flow, and case-notes availability at short notice, and a good standard of case-notes filing presentation.
Deals with customer and patient complaints, investigate and provide feedback.
Generates monthly reports to the Chief Executive Officer and the Ministry of Health annually.
Requirements
Degree in Health Information Management /Record Management or equivalent
Possess a minimum of 5 years of working experience in the Medical Records Department in a hospital setting.
Experience in leading a team in a dynamic work environment.
Meticulous, analytical, and able to multi-task
Good interpersonal and problem-solving skills
Computer literacy
Others
Chargeman A4
Gleneagles Hospital Kota Kinabalu
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Responsibilities
- To ensure LV room and Genset is in good condition
- To perform mechanical and electrical works.
- Plan and perform preventive maintenance and corrective maintenance work as per standing operation procedures.
- Check and inspect electrical facilities to ensure that they are effective and safe to be used for operation.
- Check and inspect machines or equipment condition daily to ensure that they are effective and safe for usage.
- Take meter reading for low tension to monitor the electrical consumption.
- Assist to trouble shooting, electrical faults or problems, repairing, servicing, maintenance and installation works.
- Assist to do maintenance service for air conditioning, firefighting system, cooling tower, water pump and vacuum pump.
- Supervise external contractors works / service and monitor their performance.
- To be on standby during emergencies
Requirements
- Chargeman A4 Certificate by Suruhanjaya Tenaga (Energy Commission)
- Independent, Pro-active, Able to work with team and independently
- Able to work under pressure and in a fast changing environment
Others
Sales & Marketing Manager
Gleneagles Hospital Kota Kinabalu
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Requirements
- Degree in Marketing, Mass Communications, or related discipline.
- Minimum 5 years relevant working experience.
- Has working experience in healthcare facility environment would be an added advantage.
- Formulate and implement marketing activities to support the growth of the Hospital.
- Excellent communication and interpersonal skills.
- Excellent in both written and spoken English and Bahasa Malaysia.
- Mobile and willing to travel.
- Able to work under a pressurized and dynamic environment.
- Must possess an aggressive and outgoing personality.
- Able to work beyond normal hours in support of projects or other assignments.
- All duties are performed in a warm and courteous manner.
Interested candidates are encouraged to apply. Please apply via email to my.gkk.hrdept@gleneagles.com.my with detailed resume, cover letter and recent passport sized photograph.
Nursing
Diploma In Nursing
Gleneagles Hospital Penang
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Responsibilities
Nursing - The Art of Caring
Are you ready for a life-changing career? Well great news! We are currently offering a fully sponsored Diploma in Nursing for qualified candidates, who are caring, have a passion to serve, and with a pleasant disposition, to take up this career option.
For more information, kindly refer to the image below:
Requirements
- Malaysian citizen (Male & Female)
- Age 18-25 years old
- SPM with 5 credits (Bahasa Melayu, English, Mathematics, Science and other subject)
- STPM holders are encouraged to apply
Others
PURCHASING EXECUTIVE
Gleneagles Hospital Penang
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Responsibilities
Job Responsibilities
- To assist the Purchasing Manager in tendering process
- Compiling comparison table after getting comparison quote from vendors
- Negotiate with the vendor for better pricing and terms of agreement
- Track orders and ensure timely delivery
- Work closely with user for product evaluation
Requirements
Job Requirements
- Possess a Bachelor's Degree or Diploma in related field
- Proven work experience as a Purchasing Officer/Executive or similar role
- Excellent analytical skills, with the ability to create reports and comparison tables
- Outstanding negotiation skills
Pharmacy
Clinical Pharmacist
Gleneagles Hospital Penang
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Responsibilities
The job holder will work closely with consultants and other health professionals to optimize pharmaceutical care and proper use of medications for patients through application of clinical knowledge and experience. Key duties are to carry out assigned pharmacists duties as according to the hospital policy and the Malaysian act.
Requirements
- Bachelor or Master Degree in Pharmacy (recognized by MOH)
- Will be a credit for those with clinical experience or with qualification in clinical pharmacy
- Preferably with working experience in hospital pharmacy
- Passionate in Antimicrobial Stewardship
- Good command in English
- Team player, customer oriented, trustworthy
Medical Officer
Resident Medical Officer
Gleneagles Hospital Johor
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Responsibilities
- Treat patients in capacity of an RMO
- Look after staff health.
- Record in a comprehensive way, all patient treatments in the patients’ notes and to maintain contact with the Consultant and the nursing staff over the treatment given to the patient.
- Undertake other duties and responsibilities as delegated.
Requirements
- MBBS or equivalent from recognized institutions.
- Substantial hands-on experience (minimum 5 years) in Health Screening Centre unit in an established private Medical Centres or major public hospital.
- Clean record of professional practices against any legal claim.
- Registered with MMC and possess a valid Annual Practicing License, BLS & ACLS Certificate.
- Customer oriented.
- Good interpersonal and communication skills.
- Matured with pleasant personality.
Pharmacy
Pharmacist
Gleneagles Hospital Penang
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Responsibilities
- The job holder will work closely with consultants and other health professionals to optimize pharmaceutical care and proper use of medications for patients through application of clinical knowledge and experience. Key duties are to carry out assigned pharmacists duties as according to the hospital policy and the Malaysian act.
Requirements
- Bachelor or Master’s Degree of Pharmacy (recognized by MOH)
- Preferably with working experience in hospital pharmacy
- Passionate in patient care
- Good command in English
- Team player, customer oriented, trustworthy
Pharmacy
Pharmacy Manager
Gleneagles Hospital Penang
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Responsibilities
- To lead, plan, deliver, develop, manage and evaluate the operational, clinical and strategic aspects of pharmaceutical services provided within base Hospital.
- To provide expert strategic pharmaceutical advice on the safe, clinical and cost effective delivery of pharmaceutical services in accordance with objectives set by hospital management team, IHH Pharmacy and clinicians.
- To act as a role model and lead a team of pharmacy staff to provide a consistently high-quality pharmaceutical service which enhances patient care and to ensure the pharmacy service is delivered in a safe, legal, and efficient manner.
Requirements
- Pharmacy Degree
- Fully Registered Pharmacist in Malaysia Pharmacy Board
- Has hospital pharmacy experience at a senior level with responsibility for both staff and resources.
- Experience in leading a team of staff and effectively managing change.
- Experience in identifying and managing risks associated with use of medicines.
- Actively seeks to improve the pharmaceutical service.
- Experience in managing difficult and ambiguous problems.
- Managerial knowledge of pharmaceutical and hospital services, e.g. pharmaceutical legislation, human resources, cytotoxic reconstruction unit (CDR), pharmacy inventory, dispensary etc
Admin & Operations
Sales & Marketing Officer - International
Gleneagles Hospital Penang
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Responsibilities
- Carries out marketing activities from conception to completion such as campaigns and road shows, organising public health education programmes and wellness programmes together with the Consultants.
- Interfaces between hospital and partners; build relationships with the partners to create strong business partnership. Develops group and individual hospital affiliate partner plans i.e. comprises of account profile, account analysis, account strategy, accounts objectives, account action plan, etc.
- Constantly map partner landscape, review growth opportunities and explore new businesses and partner landscape i.e. identify market trends and needs, evaluate competitive landscape, monitor revenue drivers, etc.
Requirements
- Bachelor's Degree/Diploma In Communication/ Business/ Marketing or equivalent
- Minimum 2-3 years working experience in Key Account Management or Sales
- Experience in pharmaceutical, healthcare, insurance industry managing or servicing key accounts
- Must have hunter mentality & skills to target and convert accounts successfully
- Team player with strong negotiation skills, accountability, self-motivated, result-oriented and most importantly customer focused
- Strong interpersonal & analytical skills
- Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics
- Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia
- Proficient in all MS Office applications (Powerpoint, Excel, Word)
- Maintain confidentiality of information
Nursing
Staff Nurse
Gleneagles Hospital Penang
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Responsibilities
The Staff Nurse will be responsible for rendering professional nursing care to patient’s within an assigned unit of the hospital in support of the medical plan of care as directed by the superior and pursuant to the objectives and policies of the hospital.
We are looking for nurses to work in the following units:
- Medical & Surgical Wards
- Operating Theatre
- ICU/CCU
- High Dependency Unit (HDU)
- Oncology
- Haemodialysis
- Endoscopy
- Obstetrics & Gynaecology
- Emergency
- Paediatric
Requirements
- Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
- Registered with the Malaysian Nursing Board
- Preferably with a post-basic certificate or 3 years’ working experience and willing to work on shifts
- Fresh Graduates are encouraged to apply
- Possess current good interpersonal and communication skills
Medical Specialist Doctor
Urologist
Gleneagles Hospital Kota Kinabalu
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Requirements
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
Medical Specialist Doctor
Nephrologist
Gleneagles Hospital Kota Kinabalu
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Requirements
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
Medical Specialist Doctor
Emergency Physician
Gleneagles Hospital Kota Kinabalu
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Requirements
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
Medical Specialist Doctor
Cardiac Anaesthetist
Gleneagles Hospital Kota Kinabalu
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Requirements
- Registered with MMC.
- Registered with NSR as a specialist in the specialty they have applied.
- Possess a valid Annual Practicing Certificate (APC).
Others
Security Officer
Gleneagles Hospital Johor
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Responsibilities
- Maintains established departmental policies and procedures, objectives, quality assurance programmes and safety standards.
- Patrols hospital buildings and premises to prevent fire, theft, vandalism and intruders.
- Monitors conduct of visitors on hospital premises, confronts unauthorized persons for questioning as needed.
- Reports safety and/or fire hazards or security violations.
- Responds to inquiries for advice or assistance from hospital personnel, students, and visitors; provides restraints of psychiatric patients as needed.
- Participates in investigations, maintains records and prepares incident reports, react OR feedback on investigation findings to HORs released by other department and other documents pertinent to security activities and incidents.
- Maintains and manages logs of lost and found items within the required time frame.
- Control parking and traffic flow, enforces parking regulations.
- Assists with care and maintenance of department equipment and supplies.
- Maintains department records, reports and files as required.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
- Performs other related duties as assigned or requested by the Head of ESH and the Hospital Management.
- Responsible to schedule and provides training on all emergency codes related to safety and security of the hospital.
Requirements
- Minimum SPM or equivalent.
- Sufficient previous experience in security operations.
- Able to communicate in English.
- Honest with pleasant personality.
- Knowledge on usage of Fire Protective Equipment (FPE) and safety matters.
- Knowledge of other security or safety related areas will be value added.
- Computer literate.
Others
Clinic Assistant
Gleneagles Hospital Kota Kinabalu
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Requirements
- Minimum SPM or equivalent.
- Min 6 months working experience preferably in hospital/clinic environment.
- Able to communicate in English, Bahasa Malaysia or ability to speak in other language is an added advantage.
- Pleasant personality, good communication skills and telephone etiquette.
- Computer literate.
- A team player with a high degree of commitment.
- Willing to be deployed.
Nursing
Staff Nurse Midwife (Labour & Delivery)
Gleneagles Hospital Kota Kinabalu
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Requirements
- Possess Post Basic / Degree/ Diploma in Nursing and must be registered with the Malaysian Nursing Board.
- Minimum 3 years of experience as Staff Nurse.
- Possess valid APC.
- Good interpersonal & communication skills.
- Able to work with all levels of staff.
- Computer literate.
- Willing to be deployed.
Nursing
Senior Staff Nurse (ICU/ NICU)
Gleneagles Hospital Kota Kinabalu
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Requirements
- Possess Post Basic / Degree / Diploma in Nursing and must be registered with the Malaysian Nursing Board.
- Minimum 8 years nursing experience.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
Nursing
Assistant Nurse Manager
Gleneagles Hospital Kota Kinabalu
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Requirements
- Possess Post basic / Degree / Master in Nursing and must be registered with the Malaysian Nursing Board.
- Has 12 years nursing experience.
- At least 6 years nursing management experience / supervisory role.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Works beyond normal hours in support of projects or other assignments.
- High level of integrity and confidentiality.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
Admin & Operations
Patient Care Assistant
Gleneagles Hospital Penang
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Responsibilities
- Providing basic care to patients in the hospital
- Helping to feed, bathe and dress patients under their care
- Assisting with moving and transporting patients
- Answering patients' calls for assistance
- Helping to clean a patient's room and making the patient comfortable
- Alerting staff nurses in emergencies
Requirements
- Minimum SPM
- A certificate in Patient Care Assistant or Healthcare Assistant is an added advantage
- Good interpersonal and communication skills
- Able to work shifts
Admin & Operations
Sales & Marketing Officer / Executive – (B2C)
Gleneagles Hospital Penang
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Responsibilities
- Responsible for the planning, design, production, promotion, overall co-ordination and success of an event
- Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event
- Coming up with suggestions to enhance event's success
- Creative with good storytelling abilities
Requirements
- Degree in Marketing or any other related discipline
- Working experience in healthcare facility will be an added advantage
- Excellent communication and interpersonal skills
- Excellent in both written and spoken English and Bahasa Malaysia
- Able to work in a fast-paced environment
Admin & Operations
MARKETING OFFICER / EXECUTIVE
– DIGITAL MARKETING
Gleneagles Hospital Penang
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Responsibilities
- Plans and executes all web, database marketing, email, social media, and display advertising campaigns.
- Designs, builds, and maintains the social media presence of the hospital.
- Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI/KPIs).
- Identifies trends and insights and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Prepare content write-up and work with internal team to proofread and edit content produced by teammates or agencies, including conceptualizing the projects upfront and copy-editing prior to any publishing
Requirements
- Degree in Marketing or any other related discipline
- Working environment in healthcare facility will be an added advantage
- Experience in Digital Marketing and executing paid social media campaigns
- Full understanding of all social media platforms
- Excellent writing and editing skills in English
- Good knowledge of web traffic metrics and marketing
- Experience with copywriting for health services/industries is an added advantage
- Ability to juggle with multiple projects at the same time
- Knowledge of video and picture editing software such as Adobe is an added advantage
Nursing
Staff Nurse
Gleneagles Hospital Kota Kinabalu
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Requirements
- Degree/ Diploma in Nursing
- Registered with the Malaysian Nursing Board
- Minimum 3 years of working experience as Staff Nurse
- Possess valid APC
- Good interpersonal & communication skills
- Able to work with all levels of staff
- Computer literate
- Willing to be deployed
Nursing
Nurse Manager
Gleneagles Hospital Kota Kinabalu
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Requirements
- Possess Post basic/ Degree/ Master.
- Has 15 years nursing experience.
- At least 6 years nursing management experience / supervisory role.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Works beyond normal hours in support of projects or other assignments.
- High level of integrity and confidentiality.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
Medical Imaging
Medical Physicist
Gleneagles Hospital Johor
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Responsibilities
- Master of Science in Medical Physics
- Preferably 2 to 5 years working experience as clinical medical physicist in Radiotherapy
- Treatment Planning
- To perform treatment planning dose calculation for patient being prescribed for radiotherapy treatment
- Experienced in conformal, IMRT/VMAT planning treatment planning skills will be advantages
- To work closely with clinical oncologist and radiation therapist to ensure effective treatment planning and delivery of radiotherapy treatment
Requirements
- Equipment Maintenance
- To supervise the maintenance and quality assurance for treatment machine and associated radiation device as required
- To be responsible for accuracy in calibration and the reliable operation of dosimetry equipment
- Responsible for acceptance testing, commissioning and beam data collection of new machines
- Radiation Safety
- Provide radiation protection service for the Radiotherapy department
- To responsible in radiation protection program
Others
Safety Officer
Gleneagles Hospital Johor
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Responsibilities
- Maintains established departmental policies and procedures, objectives, quality assurance programs and safety standards as per legal requirements.
- Reports safety and/or fire hazards or security violations.
- Respond to inquiries for advice or assistance from hospital personnel, students, and visitors; provides restraints of psychiatric patients as needed.
- Participates in investigations, maintains records and prepares incidents reports, react OR feedback on investigation findings to HORs released by other departments and other documents pertinent to safety activities and incidents.
- Enhances professional growth and development through participation in educational programs, currents literature, in-service meetings and workshops.
- Performs others related duties as assigned or requested by the Head of ESH and the hospital management.
- Responsible to schedule and provides training on all emergency codes related to safety and security of the hospital.
- Assist the Head of ESH in the day to day administration of ESH department.
- Advice the employer or any person in charge of a place of work on the measures to be taken in the interest of the safety and health of the persons employed at the workplace.
- Inspect the place of work.
- Investigate any accident, near miss accident, dangerous occurrence, occupational poisoning or occupational disease which happened in the workplace.
- Assist the employer of the safety and health committee.
- Assist safety & health committee in any inspection of the place of works.
- Collect, analyze and maintain statistics on any accident, dangerous occurrence, occupational diseases which occurred at the place of work.
- Develops departmental budget and manages costs.
- Carries out and coordinate training on safety matters when necessary e.g fire drill, emergency codes.
- Ensures that all new staff are inducted into the requirements of the safety and security related to their own roles and responsibilities.
- Assists and supports all departments in safety and security procedures and techniques for individual departmental monitoring of Safety and Security Indicators.
- Complies with the standards laid down by the accreditation bodies and perform duties necessarily to support and achieve accreditation.
- Aware and follow all Gleneagles Hospital Medini Johor policies and procedures related to all tasks performance.
- Make recommendations and supports improvement activities within the Accreditation framework.
- Coordinates continual improvements of QMS, ensuring that evidence of corrective and preventive actions taken are recorded and reviewed.
- Familiarize with Hospital Information System.
- Familiarize with the latest techniques and practices regarding health and safety at work, e.g handling of toxic materials, biohazard materials, fire safety etc.
- OSH Act & Regulations 1994
- Responsible and accountable to carry out duties as an employee as stipulated in OSH Act and Regulations 1994.
- Takes reasonable care at work for safety of yourself and other persons.
- Cooperates with employer or any other person in the discharge on any duty.
- Complies with hospital standards of wearing PPE’s when conducting audits.
- Complies with any instruction or measure on occupational safety and health.
- Performs any duties as and when required by management.
Requirements
- Preferably with 5 years of experience in safety industry / services.
- Excellent interpersonal skills.
- Must possess strong facilitation, negotiation and conflict resolution skills.
- Computer literate
- Good knowledge of written and spoken English.
- Excellent in statistical analysis.
- Able to work independently and communicate effectively at all levels.
- Able to work long hours.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Displays passion and optimism, inspires respect and trust.
- Ability to work in a fast-paced environment, handling multiple priorities.
Admin & Operations
Billing Clerk
Gleneagles Hospital Penang
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Responsibilities
- Maintain up-to-date records of patient demographic information on data collection systems
- Process billings to patients and third-party reimbursement claims such as insurance firms
- Conduct research to respond to patient concerns regarding billing and account information
- Monitor unpaid claims and contact customers by sending them payment reminder as required
- Perform administrative tasks such as receiving phone calls, replying to emails, and using word processors to prepare reports
- Process patient statements, post transactions, and ensure accuracy of inputted data
- Ensure compliance with standard procedures and policies in performing job operations
- Protect hospital reputation by maintaining confidentiality of client financial information
Requirements
- Minimum SPM / Diploma in Accounting
- Good computer skill for Data entry
- Customer service skill
Admin & Operations
Sales & Marketing Officer / Executive – (B2C)
Gleneagles Hospital Penang
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Responsibilities
- Responsible for the planning, design, production, promotion, overall co-ordination and success of an event
- Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event
- Coming up with suggestions to enhance event's success
- Creative with good storytelling abilities
Requirements
- Degree in Marketing or any other related discipline
- Working experience in healthcare facility will be an added advantage
- Excellent communication and interpersonal skills
- Excellent in both written and spoken English and Bahasa Malaysia
- Able to work in a fast-paced environment
Nursing
Senior Staff Nurse
Gleneagles Hospital Kota Kinabalu
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Requirements
- Possess Post Basic/ Degree / Diploma in Nursing.
- Minimum 8 years nursing experience.
- Possess valid APC.
- A self-starter with initiative and resourcefulness and an ability to work independently.
- Effectively interacts at all levels.
- Honest with pleasant personality.
- Computer literate.
- Willing to be deployed.
Others
Technician (Civil)
Gleneagles Hospital Johor
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Responsibilities
- To perform operation of facility with a technical team for a facility maintenance services assigned by superior.
- To assist your superior in ensuring that Facility Engineering Maintenance are according to the Technical Requirements & Key Performance Indicators, Master Agreed Procedures, Standard of Procedure and other statutory requirements introduced from time to time.
- To assist your superior in ensuring that Facility Engineering Maintenance Services (FEMS) are according to the Technical Requirements & key performance Indicators, Master Agreed Procedures, Standard of Procedure, Work Instruction and other statutory requirements introduced from time to time.
- To perform Civil Engineering works in hospital which include maintenance, trouble shooting and repairing activities in Hospital Building, Roads and Carpark, Ground and Landscape, Fences and Gates -,Drainage System, Sewerage System, Water Supply System, Furniture, Kitchen Equipment, Sanitary Fittings, Signage and other related civil works.
- Any other duties assigned by the Company from time to time.
Requirements
- Diploma/ Certificate in related civil engineering field / any competent card holder e.g: fitter/jointer/plumber/welder/carpenter substantial hands-on experience (minimum 5 years) in Accident & Emergency unit in an established private Medical Centres or major public hospital.
- Able to perform complex maintenance tasks that call for special skills, tools or equipment
- Equipment and system installation, troubleshooting and repair.
- Minimum 3 Year(s) of working experience in the related field.
Others
Purchasing Assistant
Gleneagles Hospital Johor
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Responsibilities
- Ensure all Purchasing activities are in compliance with the Purchasing Procedure & Hospital Policy.
- Responsible for source, RFQ, negotiable and purchase of non-pharma products from vendors.
- To participate in inter-departmental and project meetings.
- To drive commodity cost reductions through benchmarking and negotiation activity to ensure the company is getting the most competitive price advantage and agree a price.
- Evaluate the vendor’s quotation to ensure in line with the commercial specifications required for the Hospital.
- Liaising with inter-department & vendor on requisition or delivery.
- Maintain and enter accurate source data onto ERP System.
- Maintain the ERP system to ensure all commercial data is complete and up-to-date.
- PO creation and follow-up on delivery status.
- Liaison with vendors on all commercial issues.
- Preparing Purchasing Monthly Report.
- Review, resolve and manage documentation filling to ensure all documents are up-to-date.
- Any other task/assignment assigned by the Head of Department.
Requirements
- Minimum Diploma or equivalent.
- Fresh graduate or minimum 2 years working experience in the Purchasing environment
- Good analytical, supportive and able to work independent
- Good communication skills & interpersonal skills
- Ability to interact with levels of staff
- Resourceful, self-driven, proactive and independent
- Honest with pleasant personality
- High level of integrity and confidentiality
- Computer literate
Medical Imaging
Sonographer
Gleneagles Hospital Johor
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Responsibilities
- Principal duties entail carrying out Imaging Ultrasonography Procedure.
- To produce image of optimal diagnostic value with minimal time.
- Prepares preliminary reports and contacts referring physicians when required, according to established procedures.
- Use cognitive sonographic skills to identify, record, and adapt procedures as appropriate to anatomical, pathological, diagnostic information and images.
- Analyses sonograms synthesizes sonographic information and medical history and communicates findings to the appropriate physician.
- To ensure that the examination room and all equipment and accessories are clean, tidy, and in their original place after use.
- Provides in-service education team on requirements of sonographic procedures as requested by other members of the health care team.
- To ensure that all imaging equipment is in proper working condition.
- To report to superior and Manager of any malfunction or breakdown of any equipment.
- To ensure that all order entries and service transactions are identified for the Clerk to capture for patient billing.
- Organizes daily work schedule and performs related clerical duties as required.
- To provide the highest quality of patient care at all times to internal and external customers.
- To attend the training and upgrade oneself on recent advances in radiographic procedures.
- To provide services after normal working hours on a roster basis (on-call duties).
- To work in a team to make sure departmental operation workflow runs smoothly.
- To undertake other duties and tasks as assigned by superior.
Requirements
- Degree / Diploma in Sonography or equivalent.
- Preferably with working experience in ultrasonographic imaging procedure.
- Good interpersonal & communication skills.
- Honest with a pleasant personality.
- Computer literate.
- High level of integrity and confidentially.
- Able to perform on-call when required
Others
Resident Medical Officer
Gleneagles Hospital Johor
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Responsibilities
- To perform medical examination and consultation to all patients within the scope of duties and responsibilities of an RMO as assigned by the hospital.
- To participate in a rotation to provide a 24 hour service to the Hospital.
- To treat patients in capacity of an RMO.
- To provide medical cover for emergencies and to refer cases to specific Consultants on the roster or to the requested consultant.
- To attend to any patient in the ward in times of emergency or at the patient’s consultant request.
- To follow at all times the Medical instructions of the Consultant in charge of the patient and carry out medical procedures as requested by patients’ doctors which may include I.V drips, emergency ECG’s etc.
- Together with Nursing Administration, ensure the smooth and efficient running of the Accident and Emergency Department.
Requirements
- MBBS or equivalent from recognized institutions
- Substantial hands-on experience (minimum 5 years) in Accident & Emergency unit in an established private Medical Centres or major public hospital.
- Clean record of professional practices against any legal claim.
- Registered with MMC and possess a valid Annual Practicing License, BLS & ACLS Certificate.
- Customer oriented.
- Good interpersonal and communication skills.
- Matured with pleasant personality.
Nursing
Patient Care Assistant
Gleneagles Hospital Johor
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Responsibilities
- To provide quality basic care in accordance with hospital policies and procedures under the direction of a professional nurse such as:
- Responsible for tidying patient’s room.
- Assist the professional nursing staff in providing total personal hygiene as in the care of hair, care of nails and oral hygiene.
- Assist in lifting and turning patients in bed or bed to chair or bed to trolley.
- Assist patients in and out of bed, to a wheel chair and to the toilet. He/ she must know the correct body mechanics.
- Give and remove bed-pans and urinals and toilet rounds.
- Make bed-occupied, unoccupied and prepare post-anesthetic beds.
- Assist in serving meals, feeding of patients, remove the trays and in helping patients complete the meal menus, give extra nourishment as ordered and fresh water as requested by patient.
- Attend to patients’ call bell and to determine their needs.
- To clean used instruments and equipment and store them in the designated place
- To transport patients to other departments for tests and investigations.
- To ensure that the room is ready for any new admission.
- To report any faulty equipment or instruments to the registered nurse.
- To adhere to hospital policy concerning infection control.
- To assist the nursing team by collecting and sending items and equipment to and from ancillary departments.
- To undertake any other duties, responsibilities and assignments which may be delegated to you from time to time in an efficient and responsible manner.
Requirements
- Minimum SPM or equivalent.
- Minimum 2-3 years working experience in related field from hospital setting
- Able to interact with customer, employees and third parties
- Able to communicate in English
- Honest with pleasant personality
- Computer literate
- High level of integrity and confidentiality
- Willing to work on shift
- Willing to be deployed
Others
Dietitian
Gleneagles Hospital Johor
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Responsibilities
- Assist the Dietetics Manager in developing and coordinating all patients’ nutritional care and related activities.
- Maintaining or improving the nutritional status of patients by assessing nutritional status, developing nutritional care plans and diet counseling in principles of nutrition.
- To participate in community services, nutritional lectures and talks from time to time.
- In consultation with doctors to plan and design special diets and therapeutic diets.
- Undertakes other duties as requested or assigned by the immediate superior.
Requirements
- Degree in Dietetics
- Minimum 3 years relevant working experience, preferably in hospital environment.
- Good supervisory skills.
- Good communication and interpersonal skills.
- Computer literate
Customer Service
Customer Service Assistant (International Patient Centre)
Gleneagles Hospital Penang
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Responsibilities
- Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when need be
- Provide travel related assistance to foreign patients
- Attend to foreign patients’ enquiries within an agreed timeline
- Prepare the centre’s relevant reports as required
- Conduct internal survey/hospital tour when necessary
Requirements
- SPM/ Diploma in any related field
- Good command of English and Bahasa Melayu and preferably able to speak one other language
- Ability to converse in Mandarin would be an added advantage
- Experience in healthcare setting is an added advantage
Medical Imaging
Sonographer
Gleneagles Hospital Penang
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Responsibilities
- Perform ultrasound examination as per service required
- Maintain and clean the sonographic equipment
- Assist Radiologist during invasive procedures
- Liaise with Radiologist on the outcome of the ultrasound scan
- Participate in continuous quality improvement activities of the unit and hospital
Requirements
- Graduate of a formal Diagnostic Medical Sonography Program
- With or without working experience. Proven work experience as a Sonographer or similar role will be advantage
- Good interpersonal & communication skills
- Maintain confidentiality of information
Customer Service
Customer Service Officer
Gleneagles Hospital Penang
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Responsibilities
- Liaise with customers regarding services rendered, investigate customers’ concerns and handling service recovery
- Conduct customer satisfaction surveys / hospital tour
- Compiling accurate reports and statistics on NPS and grievances
- Establish good relationship with customers and internal customers
- Assist in hospital wide activities and health education program
Requirements
- Degree or Diploma or relevant qualification
- Good command of English and Bahasa Melayu and preferably able to speak one other language
- Ability to converse in Mandarin would be an added advantage
- Excellent communication and interpersonal skills with the ability to work in a team.
- Prior experience as a customer service specialist or equivalent, ideally in a healthcare setting
Nursing
Clinic Assistant
Gleneagles Hospital Johor
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Responsibilities
- To ensure the outpatient department is kept clean and tidy.
- To prepare files for new cases, assist in the filing of a patient’s file and laboratory results.
- To prepare the consultant’s room daily according the individual consultant needs based on the daily’s assignment given.
- To deal with clients in a polite, courteous and professional manner at all times.
- To chaperon consultant while doing a physical examination on clients.
- To assist the consultant in procedures such as dressing, suction, blood taking.
- To call client into the consultant’s room for consultation.
- To assist in the ordering and collection of supplies necessary (i.e. CSSD, Store, & Pharmacy).
- To assist the registered nurses in the maintenance of the instruments/equipment in the clinic.
Requirements
- Minimum SPM or equivalent.
- Pleasant personality, good communication
- Skills and telephone etiquette
- Able to communicate in English
- Obtain BLS within 6 months of employment
- Computer literate
- High level of integrity and confidentiality
- Willing to work on shift
- To perform other related duties as assigned by superior.
Nursing
Staff Nurse
Gleneagles Hospital Johor
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Responsibilities
- To provide direct comprehensive nursing care for patients as assigned. This includes supervising the nursing team during his/her shift, provides supportive care, collaborates with other healthcare providers/services and navigates the total care of patients from admission till discharge.
- To demonstrate professional and evidence – based practices.
- To conduct a thorough nursing assessment of patient’s physical, psychosocial, cultural and spiritual needs.
- To assist patients to identify psychosocial needs, concerns and offers appropriate resources through information provision, education and referrals.
- To understand the impact of the disease experience and plan how to optimally guide the patient and family throughout the medical treatment.
Requirements
- Diploma / Bachelor of Nursing
- Minimum 1-year experience in a hospital or similar setting
- Good interpersonal & communication skill
- Possess a valid Annual Practicing Certificate (APC) and BLS within 6 months of employment.
- High level of integrity and confidentiality
- Willing to be deployed
- Must be able to perform other related duties as assigned by superior
- Post basic in related discipline (preferable)
Pharmacy
Pharmacy Assistant
Gleneagles Hospital Johor
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Responsibilities
- To interpret, verify, prepare and dispense prescription orders with appropriate labelling.
- To prepare medications including extemporaneous items, aseptic preparations, parenteral nutrition, chemotherapy when assigned.
- To perform patient counseling on dosage instructions, storage, precautions, compliance, side effects of medications.
- To prepare and label requisition orders for pharmaceutical supplies to nursing units and other departments.
- To maintain appropriate records related to Pharmacy for hospital use and legislative purpose.
- To actively participate in continuing educational (CE) activities including attendance at CE programs and achievement of required CE points.
- To perform any additional duties as assigned by the Pharmacy Manager, Asst Pharmacy Manager, Pharmacist or immediate superior.
Requirements
- Diploma In Pharmacy
- Fresh graduate or with 2-3years relevant working experience, preferably in Hospital Pharmacy.
- Good command of English and Bahasa Malaysia
- Must be prepared to work on shift.
- Customer orientated.
Admin & Operations
Affiliate Management Officer/Executive
Gleneagles Hospital Penang
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Responsibilities
JOB SUMMARY
Develop and execute plans to achieve revenue targets, grow market share, identify new businesses/revenue drivers and explore growth opportunities through sales channels (BSB).
DUTIES & RESPONSIBILITIES
- Interface between hospital and partners; build relationships with the partners to create strong business partnership. Develop group and individual hospital affiliate partner plans i.e. comprises of account profile, account analysis, account strategy, accounts objectives, account action plan, etc.
- Constantly map partner landscape, review growth opportunities and explore new businesses and partner landscape i.e. identify market trends and needs, evaluate competitive landscape, monitor revenue drivers, etc.
- Responsible for growing Unit of Sales (UOS), increase revenue and eliminate revenue obstacles through effective partner management.
- Focus on growing and developing existing partners, generating new business ideas to retain partners and generate incremental revenue.
- Play an integral role in new business pitches and responsible for the effective on-boarding of new clients.
- Execute monthly promotion plans with clear KPIs and maintain good relationship with partners and maximise sales and marketing opportunities with clear KPIs.
- Monitor partner’s monthly/yearly cumulative performances and the various revenue driver category performances.
- Plan and execute customise retention programmes and continuously identify areas of improvements to build loyalty and brand affinity.
- Coordinate execution of agreements, develop and maintain marketing/business development presentations.
- Prepare proposals and presentation materials for HOD, management, partners and vendors.
- Guided by existing SOP, policies and procedures to meet business requirements.
- Manage effective usage of allocated budget and monitor campaign ROI.
- To perform other duties which may be assigned from designated representative on behalf of the Management
Requirements
- Bachelor's Degree/Diploma In Business or Marketing or equivalent
- Minimum 2-3 years working experience in Key Account Management or Sales
- Experience in pharmaceutical, healthcare, insurance industry managing or servicing key accounts
- Must have hunter mentality & skills to target and convert accounts successfully
- Team player with strong negotiation skills, accountability, self-motivated, result-oriented and most importantly customer focused
- Strong interpersonal & analytical skills
- Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics
- Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia
- Proficient in all MS Office applications (Powerpoint, Excel, Word)
- Maintain confidentiality of information
Nursing
Staff Nurses – Catheterization Laboratory
Gleneagles Hospital Penang
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Responsibilities
- The Staff Nurse will be responsible for rendering professional cath.lab intervention procedures
- Strictly adhere to all principle of Aseptic technique and Sterility.
- Primary role to perform scrub and assist in cath lab procedures as directed by the superior and pursuant to the objectives and policies of the hospital.
- Competency in coronary angiogram, angioplasty, permanent pacemaker, peripheral angiogram and angioplasty etc.
Requirements
- Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
- Registered with the Malaysian Nursing Board
- Preferably with a post-basic certificate in Cardiovascular Healthcare with 3 - 5 years’ working experience in the Cath Lab
- Good interpersonal and communication skills
- Able to thrive in fast-paced environment
- Able to perform on-call duties
Admin & Operations
Secretarial Assistants
Gleneagles Hospital Penang
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Responsibilities
- Transcribe and audio-type reports dictated by physicians
- Produce reports in a timely manner and reports must be accurate and consistent
- Adhering to all confidential and sensitive information
Requirements
- Minimum SPM /Diploma in Secretarial
- Minimum 2 years’ experience in transcription of radiological reports/medical reports
- Good knowledge of medical terminology will be an advantage
- Excellent command of written and spoken English
- Typing skills with at least 45 wpm
- Good interpersonal skills
- Proficient in in Microsoft Office - Words
- Meticulous and detailed oriented
- Ability to focus for long period
- Good time management skills
- Ability to multi-tasks and prioritize work
Food & Beverages
Kitchen Helper – F&B Department (Shift)
Gleneagles Hospital Penang
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Requirements
- Minimum SPM
- Minimum 2 years relevant working experience in Hospital kitchen or Hotel
- Able to communicate in English & Bahasa Malaysia
- Able to work shift hours
- Good hygiene and high awareness on cleanliness
Food & Beverages
Cook – F&B department (Shift)
Gleneagles Hospital Penang
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Requirements
- Minimum SPM with Diploma in Culinary
- Minimum 2 years relevant working experience in Hospital kitchen or Hotel/Restaurant
- Able to communicate in English & Bahasa Malaysia
- Able to work shift hours
- Good hygiene and high awareness on cleanliness
- Pleasant disposition and a can-do attitude
Nursing
Staff Nurses - OT
Gleneagles Hospital Penang
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Responsibilities
- The Staff Nurse will be responsible for rendering professional nursing surgical procedures
- Strictly adhere to all principle of Aseptic technique and Sterility
- Must be able to assist as assistant, scrub or circulating nurse as directed by the superior and pursuant to the objectives and policies of the hospital
Requirements
- Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
- Registered with the Malaysian Nursing Board
- Preferably with a post-basic certificate in Perioperative (OT) with 3 - 5 years’ working experience in the Operating Theatre
- Candidate with experience in scrubbing for Cardiothoracic/Neurology procedures will be advantageous
- Good interpersonal and communication skills
- Able to thrive in fast-paced environment
- Able to perform on-call duties
Pharmacy
Pharmacy Assistant
Gleneagles Hospital Penang
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Responsibilities
- To assist the Pharmacist in the control, distribution and dispensing of drugs. The job holder will also be responsible in other related pharmaceutical and administrative duties as assigned from time to time.
Requirements
- Diploma in Pharmacy
- Fresh graduate or with 2-3 years relevant working experience, preferably in Hospital Pharmacy
- Good command of English and Bahasa Malaysia
- Must be able to work on shift
- Customer orientated
Admin & Operations
Business Office Officer
Gleneagles Hospital Johor
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Responsibilities
- To be multitask and stationed on rotation basis at the following areas
- Front Office
- Pharmacy cashier counter
- A&E counter
- Discharge Lounge
- To answer all telephone calls and inquiries as well as to relay messages to the respective person.
- Attend to customer inquiries, needs and complaints regarding Guarantee Letters (GL) and other insurance matters. Escalate the matter to Business Office Manager and Senior Finance Manager, if assistance is required.
- Maintain regular and effective communication with other departments, including but not limited Nursing to ensure smooth operation of the Business Office.
- Maintain effective security procedures for the hospital and report any suspicious activities to the Security Department for further action.
Requirements
- SPM or equivalent
- Preferably with healthcare / hospitality background and possess minimum 2 years
- Good customer service skills.
- Multilingual capability.
- Computer literate
- High integrity, honest and trustworthy.
- Able to work with all levels of staffs.
- Knowledge of basic office equipment operation.
Customer Service
Customer Service Assistant
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- To be multi task and stationed on rotation basis at various front office areas.
Requirements
- Minimum SPM
- Minimum 1-year relevant working experience, preferably in customer service or hotel environment.
- Able to work shift hour
- Proficient in MS office applications.
Pharmacy
Pharmacy Assistant
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- To assist the Pharmacist in the control, distribution and dispensing of drugs. The job holder will also be responsible in other related pharmaceutical and administrative duties as assigned from time to time.
Requirements
- Diploma in Pharmacy.
- Fresh graduate or with 2-3 years relevant working experience, preferably in Hospital Pharmacy.
- Good command of English and Bahasa Malaysia.
- Must be able to work on shift.
- Customer orientated.
Nursing
Staff Nurse (Various Departments – ICU/CCU, OT, Medical/Surgical, OPD Clinics)
Gleneagles Hospital Kuala Lumpur
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Responsibilities
- The Staff Nurse will be responsible for rendering professional nursing care to patient’s within an assigned unit of the hospital in support of the medical plan of care as directed by the superior and pursuant to the objectives and policies of the hospital.
Requirements
- Possess Diploma or Degree in Nursing with valid Annual Practising Certificate
- Registered with the Malaysian Nursing Board
- Preferably with a post-basic certificate or 3 years’ working experience in the following disciplines: ICU/CCU, HDU/ A&E/Oncology (willing to work on shifts)
- Possess current Good interpersonal and communication skills
Admin & Operations
Hospital Aide (Various Departments)
Gleneagles Hospital Kuala Lumpur
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Requirements
- Minimum SPM
- Able to communicate in English & Bahasa Melayu.
- Able to work shift hours.
Food & Beverages
Hospital Aide/Cook – F&B department (Shift)
Gleneagles Hospital Kuala Lumpur
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Requirements
- Minimum SPM
- Minimum 2 years relevant working experience in Hotel or Hospital kitchen.
- Able to communicate in English & Bahasa Melayu.
- Able to work shift hours
- Good hygiene and high awareness on cleanliness.
Medical Imaging
Radiation Therapist
Gleneagles Hospital Johor
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Responsibilities
- Responsible for radiotherapy treatment protocols and quality to ensure optimal technical standards are utilized consistently.
- Evaluates new treatment and planning procedures in conjunction with Radiation Oncologists, Physicists, and Radiation Engineering units.
- Committed to continuous Quality Improvement principles.
- Knowledgeable about all Radiotherapy equipment.
- Committed to patient care and staff welfare, and on-going Education through attaining and constantly maintaining competency.
- Participates in Radiation Therapist profession development and on-going education programs.
- Established good professional relationships with other departmental personnel, liaising effectively for quality patient care and general efficiency.
Requirements
- Diploma or Degree in Therapeutic Radiography
- Minimum 1 year experience as Radiation Therapist or similar capacity in other hospital in previous employment.
- Able to communicate in English
- Honest with pleasant personality.
Customer Service
Assistant, Business Office
Gleneagles Hospital Penang
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Responsibilities
- Assist the Accounts Manager in ensuring that full set of accounts are properly kept and timely preparation of the financial statements and management reports.
- Take charge of office petty cash, ensure that all claims are properly authorised and recorded.
- Write, type, copy or enter information whether manually or into the computer system to prepare correspondences, bills, statements, receipts, cheques or any other documents.
- Compile data, record and reports as required.
- Attend to patients and answer their queries
- Proofread or check records, bills or other documents and forms. To sort and file record.
- Prepare, issue and send out receipts, bills, invoices, statements and cheques.
- Receive money from customers and issuing receipts.
- Answer telephone, fax documents, convey messages and run errands.
- Photocopy documents where necessary.
Requirements
- Minimum SPM or equivalent.
- Fresh graduates are encouraged to apply.
- Good in computer knowledge.
- Maintain confidentiality of information.
Customer Service
Assistant, Front Office
Gleneagles Hospital Penang
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Responsibilities
- Process the registration of outpatients, admission and other relevant documents accurately. Registers and enters the outpatients and inpatients particulars and relevant documents into the computer.
- Collect a sufficient amount of deposit on admission and explain the admission procedures clearly to the patient.
- Collect payments of outpatient bills in the absence of Cashiers and/or as a Cashier in the outpatient department during the evening shifts/weekends.
- Collect payments of the discharged inpatients bills prepared by Accounts Department upon confirmation. Prints receipts for all payments received.
- Record all the collections and receipts into the provided for checking purposes.
- Ensure that all payments received to be banked into the wall safe. Any short in collection is the responsibility of the staff concerned.
- Ensure that all information relating to patients’ diagnosis and relevant details are not discussed among the staff or disclosed to any unknown person.
- Ensure personal information, regarding doctors and staff including telephone numbers and address is not disclosed to any person.
- Demonstrate ability for teamwork. Able to work flexibly i.e. shift work, weekends and public holidays, and is reliable, dependable, enthusiastic and self-motivated.
Requirements
- Minimum SPM or equivalent
- Able to work flexible i.e shift work, weekends and public holiday
- Fresh graduates are encouraged to apply
- Good in computer knowledge
- Maintain confidentiality of information
- Demonstrate ability for teamwork
Others
IT Officer
Gleneagles Hospital Penang
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Responsibilities
- Installing and configuring hospital’s computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems, software, and networks. Ensure that only computer hardware and software approved by management is being installed and used
- Attend to support services for all hospital’s computer software, including but not limited to HIS, LIS, PACS, Windows programmed, and other application approved by management.
- Write simple programmed or liaison with IT vendors to implement systems approved by the management
- Ensure that proper inventory register is maintained for all computer hardware, software, and network equipment
- Ensure that all programmed in the hospital are properly licensed and secured
- Resolve incidents raised by the users via Helpdesk system or call ensuring compliance to all applicable service level agreements
- Providing technical support across the hospital’s (this may be in person or over the phone) or escalate to appointed IT vendors as required
- Participate in other duties and projects under the direction of the management
- To provide a conduit for two-way communication between users and support staff, including champion users
- Ensure compliance of all IT policies and procedures as defined by the management
Requirements
- Good organization, time management and prioritization
- Creative, open to new ideas and ability to multi-task effectively
- Ability to adapt and adjust to changing processes, constantly seeking process improvement
- Good in analytical skills
- Effective communication skills, including speaking, writing and active listening
- Great customer service and interpersonal skills with staffs and suppliers
- Ability to work as per on call schedule
Qualification
- Degree / Diploma in Computer studies
- Fresh graduates are encouraged to apply
Others
Clinic Assistant
Gleneagles Hospital Penang
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Responsibilities
- Carry out consultant's order in conformance with standardized techniques and procedures to patients
- Attend to patients’ enquiries courteously, efficiently and promptly
- Prepare files for new cases, assist in the filing of a patient’s file and laboratory results
- Chaperon consultant while doing a physical examination on patients
- Assist the consultant in simple procedures
- Make an appointment for the patient and record accurately in the respective consultant appointment book/system via phone or in person
- Assist to make pre-admission arrangement for patient such as procedure booking, insurance application and bed booking
Requirements
- Minimum SPM or equivalent
- Relevant working experience in added advantage, preferably in hospital/clinic environment
- Computer literate
- Maintain confidentiality of information
Medical Imaging
Radiographer
Gleneagles Hospital Penang
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Responsibilities
- To carry out all imaging procedures and produce quality images of diagnostic value with minimal radiation to patients and staff.
- Perform general radiography and specialized imaging when trained which included Mammography, CT, MRI, Intervention and Angiogram.
- Assists the Radiologist and doctors in the imaging process.
- Participate in quality improvement projects of the department and hospital.
- Ensure proper maintenance of imaging equipment.
Requirements
- Must possess a valid minimum with Diploma in Medical Imaging.
- Candidate with the experience of Mammography, Angiography, MRI and/or CT will be advantage.
- Candidate is required to perform on-call duties, and other ad-hoc responsibilities as assigned by manager.
- Able to work in fast-paced environment.
Others
Clinical Perfusionist
Gleneagles Hospital Penang
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Responsibilities
- Provide Cardiopulmonary Bypass (CPB), providing total life support safely and optimally during cardiac operative procedures for Adult and Paediatric open heart surgery
- Performs Extracorporeal Oncologic Therapy, techniques include isolated limb perfusion, Heperthermic Intraperitoneal Chemoperfusion (HIPEC)
Requirements
- Certificate in Clinical Perfusion
- Diploma in Medical Assistant or Diploma In Nursing
- Registered with the Malaysian Medical Assistant Association/Malaysia Nursing Board
- Certified Clinical Perfusionist as recognized by Malaysia Association of Perfusionist Society (MAPS)
- Valid Practicing License
- Minimum three (3) years clinical experience providing CPB for adult cardiac surgical procedures and congenital paediatric procedures
Cath Lab
Cardiac Technician (CVT)
Gleneagles Hospital Johor
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Responsibilities
- To perform all the non-invasive procedures which include ECG, Stress Test, Holter monitoring/analysis, Stress ECHO, Echocardiography, Pulmonary Function Testing and other related procedures.
- To support the cardiac and nurse technicians during invasive procedures done in the catheterization laboratory such as angiography, angioplasty, temporary or permanent pacemaker implantation procedures.
- Monitor and record all the hemodynamic data during procedures.
- Maintain compliance with cardiopulmonary standards established by regulatory bodies.
Requirements
- Diploma in Cardio-respiratory Technology or equivalent
- 2-3 years relevant working experience in Cath Lab or related cardiac experience
- Able to perform ECG, stress ECG, Holter and Echocardiogram is added advantage
- Able to work extended hours or on call
