Gleneagles Hospital Kota Kinabalu and PMG Healthcare Formalise Strategic Partnership to Enhance Healthcare Access in Sabah

Kota Kinabalu, 2 December 2025 – Gleneagles Hospital Kota Kinabalu and PMG Healthcare have formalised a strategic partnership with the signing of a Memorandum of Understanding (MoU) aimed at strengthening coordinated healthcare services and expanding access to specialised medical care across Sabah.

The signing ceremony, held at the Gleneagles Hospital Kota Kinabalu, brought together senior leaders from both organisations in a joint commitment to advance patient care. The partnership focuses on improving referral pathways, enhancing continuity of care and developing collaborative initiatives that support preventive health, early diagnosis and seamless patient management. This milestone marks an important step toward building a more connected and patient-centred healthcare ecosystem.

Speaking at the ceremony, Dr Kelvin Ch’ng Boon Hong, Chief Executive Officer of Gleneagles Hospital Kota Kinabalu, underscored the significance of cross-organisational collaboration in addressing evolving healthcare demands.

“Together, we are creating a platform that bridges expertise and service capabilities for the benefit of patients across Sabah and beyond. Through this partnership, we aim to enhance referral pathways and expand access to specialised medical services for communities throughout the state. We also look forward to exploring opportunities in enabling early disease detection.”

Echoing this commitment, Dr Chieng King Chong, Managing Director of PMG Healthcare, highlighted the impact of the collaboration in strengthening healthcare integration.

“This MoU brings us closer to a more integrated and coordinated patient journey for the people of Sabah. By connecting PMG Healthcare’s primary care network with Gleneagles Hospital Kota Kinabalu’s specialised services, we are strengthening continuity of care and ensuring patients receive the right treatment at the right time. This partnership reflects our shared commitment to raising healthcare standards and delivering meaningful benefits to the communities we serve.”

This partnership reflects a shared vision to enhance healthcare accessibility, elevate service standards and deliver meaningful improvements to community health. Both organisations expressed confidence that the MoU will pave the way for a productive and long-term collaboration, contributing significantly to the advancement of healthcare excellence throughout Sabah.

About Gleneagles Hospital Kota Kinabalu

Gleneagles Hospital Kota Kinabalu is a state-of-the-art, tertiary hospital located along the coastal highway of Kota Kinabalu, close to the heart of the city, just 10 kilometres away from Kota Kinabalu International Airport. Established in 2015, the 200-bed hospital offers a diverse range of healthcare services and patient care by its highly trained medical professionals Gleneagles Hospital Kota Kinabalu aims to be a leading healthcare provider and centre of referrals for local and international patients seeking quality medical care in East Malaysia by providing the best in class clinical outcome and patient experience.

Gleneagles Hospital Kota Kinabalu is part of the internationally renowned Gleneagles brand, which is synonymous with high standards of medical care and clinical outcomes. Gleneagles Hospital Kota Kinabalu is part of IHH Healthcare, one of the world’s largest healthcare providers. With its full spectrum of integrated services, dedicated people, reach and scale, and commitment to quality and safety, IHH aspires to be the world’s most trusted healthcare services network, united by a single purpose: to touch lives and transform care.

More information on Gleneagles Hospital Kota Kinabalu can be found at https://gleneagles.com.my/kota-kinabalu

About IHH Healthcare Malaysia

IHH Healthcare Malaysia is one of the largest private healthcare providers in Malaysia, with

approximately 3,500 beds. Our healthcare network of 18 hospitals comprises Gleneagles Hospitals, Island Hospital, Pantai Hospitals, Prince Court Medical Centre and Timberland Medical Centre, complemented by ancillary services including Premier Integrated Labs, Premier Integrated Rehab and a chain of primary care clinics under Twin Towers Medical Centre. Our team of over 15,000 staff and more than 1,500 consultants are strongly committed to our aspiration to Care. For Good. where we prioritise patients’ needs to deliver quality clinical outcomes.

IHH Healthcare Malaysia is part of IHH Healthcare, a world-leading integrated healthcare provider with presence in 10 countries, including its key markets of Malaysia, Singapore, Turkiye, India and Greater China (including Hong Kong). IHH’s portfolio of trusted brands include Gleneagles, Island Hospital, Pantai, Prince Court, Timberland Medical Centre, Acibadem, Fortis, Mount Elizabeth and Parkway. Our vision is to be the world’s most trusted healthcare services network.

More information can be found at https://www.ihhhealthcare.com/my

About PMG Healthcare

PMG Healthcare (PMG) offers a comprehensive range of primary healthcare services, including retail pharmacies, medical clinics, dental clinics, and physiotherapy centres. Guided by its vision to become a leading global provider of local healthcare services, PMG is committed to delivering affordable, professional, friendly, and comprehensive care to the communities it serves.

PMG Pharmacy provides professional healthcare solutions with a strong emphasis on attentive and personalised service. Supported by a multidisciplinary team of pharmacists, dietitians, nutritionists, and other healthcare experts, the pharmacy offers expert guidance tailored to help customers achieve optimal health outcomes.

PMG Medical Clinics operate as one-stop centres equipped with comprehensive diagnostic facilities and an extensive range of treatment options. As the largest clinic chain in Sarawak, PMG has established a strong network of secondary and tertiary referrals. Medical services are delivered by experienced doctors using advanced diagnostic tools, fostering deep patient trust and confidence.

PMG Dental Clinic embraces digital dentistry, offering precise, effective, and innovative treatments. With advanced digital solutions and visiting specialists available across all locations, PMG Dental consistently delivers high-quality dental care.

PMG Physio is dedicated to helping patients regain mobility and restore their quality of life. By integrating advanced technologies—such as robotic rehabilitation, shockwave therapy, and traction systems—with skilled manual therapy, PMG Physio provides modern and effective physiotherapy solutions.

Supported by a dedicated and experienced healthcare team, PMG Healthcare remains committed to advancing public health services, with an unwavering focus on quality care and patient well-being.

(From left to right)

Mr Ling Hung Leong, Chief Pharmacist of PMG Healthcare, Dr Chieng King Chong, Managing Director of PMG Healthcare, Dr Kelvin Ch’ng Boon Hong, Chief Executive Officer of Gleneagles Hospital Kota Kinabalu, Mr Kevin Chia, Chief Operating Officer of Gleneagles Hospital Kota Kinabalu