Career

• Carries out marketing activities from conception to completion such as campaigns and road shows, organising public health education programmes and wellness programmes together with the Consultants.
• Interfaces between hospital and partners; build relationships with the partners to create strong business partnership. Develops group and individual hospital affiliate partner plans i.e. comprises of account profile, account analysis, account strategy, accounts objectives, account action plan, etc.
• Constantly map partner landscape, review growth opportunities and explore new businesses and partner landscape i.e. identify market trends and needs, evaluate competitive landscape, monitor revenue drivers, etc.

• Bachelor's Degree/Diploma In Communication/ Business/ Marketing or equivalent
• Minimum 2-3 years working experience in Key Account Management or Sales
• Experience in pharmaceutical, healthcare, insurance industry managing or servicing key accounts
• Must have hunter mentality & skills to target and convert accounts successfully
• Team player with strong negotiation skills, accountability, self-motivated, result-oriented and most importantly customer focused
• Strong interpersonal & analytical skills
• Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics
• Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia
• Proficient in all MS Office applications (Powerpoint, Excel, Word)
• Maintain confidentiality of information

• Providing basic care to patients in the hospital
• Helping to feed, bathe and dress patients under their care
• Assisting with moving and transporting patients
• Answering patients' calls for assistance
• Helping to clean a patient's room and making the patient comfortable
• Alerting staff nurses in emergencies

• Minimum SPM
• A certificate in Patient Care Assistant or Healthcare Assistant is an added advantage
• Good interpersonal and communication skills
• Able to work shifts

• Responsible for the planning, design, production, promotion, overall co-ordination and success of an event
• Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event
• Coming up with suggestions to enhance event's success
• Creative with good storytelling abilities

• Degree in Marketing or any other related discipline
• Working experience in healthcare facility will be an added advantage
• Excellent communication and interpersonal skills
• Excellent in both written and spoken English and Bahasa Malaysia
• Able to work in a fast-paced environment

• Plans and executes all web, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains the social media presence of the hospital.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI/KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Prepare content write-up and work with internal team to proofread and edit content produced by teammates or agencies, including conceptualizing the projects upfront and copy-editing prior to any publishing

• Degree in Marketing or any other related discipline
• Working environment in healthcare facility will be an added advantage
• Experience in Digital Marketing and executing paid social media campaigns
• Full understanding of all social media platforms
• Excellent writing and editing skills in English
• Good knowledge of web traffic metrics and marketing
• Experience with copywriting for health services/industries is an added advantage
• Ability to juggle with multiple projects at the same time
• Knowledge of video and picture editing software such as Adobe is an added advantage

• Maintain up-to-date records of patient demographic information on data collection systems
• Process billings to patients and third-party reimbursement claims such as insurance firms
• Conduct research to respond to patient concerns regarding billing and account information
• Monitor unpaid claims and contact customers by sending them payment reminder as required
• Perform administrative tasks such as receiving phone calls, replying to emails, and using word processors to prepare reports 
• Process patient statements, post transactions, and ensure accuracy of inputted data
• Ensure compliance with standard procedures and policies in performing job operations
• Protect hospital reputation by maintaining confidentiality of client financial information

• Minimum SPM / Diploma in Accounting
• Good computer skill for Data entry 
• Customer service skill

• Responsible for the planning, design, production, promotion, overall co-ordination and success of an event
• Familiarity with event planning and execution: plan, design, produce, promote and ensure overall co-ordination and success of an event
• Coming up with suggestions to enhance event's success
• Creative with good storytelling abilities

• Degree in Marketing or any other related discipline
• Working experience in healthcare facility will be an added advantage
• Excellent communication and interpersonal skills
• Excellent in both written and spoken English and Bahasa Malaysia
• Able to work in a fast-paced environment 

JOB SUMMARY

Develop and execute plans to achieve revenue targets, grow market share, identify new businesses/revenue drivers and explore growth opportunities through sales channels (BSB).

DUTIES & RESPONSIBILITIES

• Interface between hospital and partners; build relationships with the partners to create strong business partnership. Develop group and individual hospital affiliate partner plans i.e. comprises of account profile, account analysis, account strategy, accounts objectives, account action plan, etc.
• Constantly map partner landscape, review growth opportunities and explore new businesses and partner landscape i.e. identify market trends and needs, evaluate competitive landscape, monitor revenue drivers, etc.
• Responsible for growing Unit of Sales (UOS), increase revenue and eliminate revenue obstacles through effective partner management.
• Focus on growing and developing existing partners, generating new business ideas to retain partners and generate incremental revenue.
• Play an integral role in new business pitches and responsible for the effective on-boarding of new clients.
• Execute monthly promotion plans with clear KPIs and maintain good relationship with partners and maximise sales and marketing opportunities with clear KPIs.
• Monitor partner’s monthly/yearly cumulative performances and the various revenue driver category performances.
• Plan and execute customise retention programmes and continuously identify areas of improvements to build loyalty and brand affinity.
• Coordinate execution of agreements, develop and maintain marketing/business development presentations.
• Prepare proposals and presentation materials for HOD, management, partners and vendors.
• Guided by existing SOP, policies and procedures to meet business requirements.
• Manage effective usage of allocated budget and monitor campaign ROI.
• To perform other duties which may be assigned from designated representative on behalf of the Management

• Bachelor's Degree/Diploma In Business or Marketing or equivalent
• Minimum 2-3 years working experience in Key Account Management or Sales
• Experience in pharmaceutical, healthcare, insurance industry managing or servicing key accounts
• Must have hunter mentality & skills to target and convert accounts successfully
• Team player with strong negotiation skills, accountability, self-motivated, result-oriented and most importantly customer focused
• Strong interpersonal & analytical skills
• Ability to execute efficiently and effectively and adapt rapidly to shifting priorities and new marketplace dynamics
• Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Bahasa Malaysia
• Proficient in all MS Office applications (Powerpoint, Excel, Word)
• Maintain confidentiality of information

• Transcribe and audio-type reports dictated by physicians
• Produce reports in a timely manner and reports must be accurate and consistent
• Adhering to all confidential and sensitive information

• Minimum SPM /Diploma in Secretarial
• Minimum 2 years’ experience in transcription of radiological reports/medical reports
• Good knowledge of medical terminology will be an advantage
• Excellent command of written and spoken English
• Typing skills with at least 45 wpm
• Good interpersonal skills
• Proficient in in Microsoft Office - Words
• Meticulous and detailed oriented
• Ability to focus for long period
• Good time management skills
• Ability to multi-tasks and prioritize work