Gleneagles Hospital Kota Kinabalu, Faezah Healthcare unites in strategic collaboration to strengthen primary, tertiary care in Sabah

Kota Kinabalu, 23 July 2025 - Gleneagles Hospital Kota Kinabalu and Faezah Healthcare Sdn. Bhd have officially signed a Memorandum of Understanding (MoU), 23 July, marking the start of a strategic partnership committed to enhancing healthcare excellence in Sabah.

The signing ceremony took place at Dr. Farid Medical Clinic, Jalan Pantai, symbolising a shared dedication by both organisations to improve healthcare accessibility, strengthen service delivery, and offer more personalised, patient-centred care to the community.

This collaboration brings together the capabilities of a leading tertiary hospital and a fast-growing network of primary care providers to support a more connected and comprehensive healthcare ecosystem. Through joint initiatives in clinical development, brand engagement, community outreach, and health promotion, Gleneagles Hospital Kota Kinabalu and Faezah Healthcare Sdn Bhd aim to raise the standard of care and extend their reach to more individuals and families across the region.

Dr. Kelvin Ch’ng Boon Hong, Chief Executive Officer of Gleneagles Hospital Kota Kinabalu, said, “The partnership is designed to reinforce primary care support, particularly within Kota Kinabalu, by fostering closer collaboration between general practitioners and hospital specialists. By aligning our efforts, we can ensure patients experience smoother care transitions, earlier interventions, and more holistic treatment across every stage of their health journey.”

Meanwhile, Dr. Muhammad Farid Azfar, Chief Executive Officer of Faezah Healthcare, shared, “As a community-centred organisation, this collaboration presents a meaningful opportunity to improve the standard of healthcare services in the city, with valuable support from a trusted tertiary care provider.”

This strategic partnership underscores the role of cross-sector collaboration in addressing the evolving healthcare needs of the community, setting a strong foundation for meaningful impact throughout the region.

From left to right : Dr Oon Jush’n (Dr Farid Medical Clinic Jalan Pantai) , Mr Nicholas Tudol (General Manager, Faezah Healthcare Sdn Bhd), Dr Muhammad Farid Azfar (Chief Executive Officer of Faezah Healthcare Sdn Bhd), Dr Kelvin Ch’ng Boon Hong (Chief Executive Officer of Gleneagles Hospital Kota Kinabalu), Ms Staceylin Patrick (Deputy Sales and Marketing Manager, Gleneagles Hospital Kota Kinabalu), Ms Jennelya Jubika Lipong (Affiliate Management Executive, Gleneagles Hospital Kota Kinabalu)