Gleneagles strives to bring you the best in medical care, covering a wide and diverse range of specialised areas.

Have a look at the specialist services we have available.

Visiting Policies

Visitor restrictions for Covid-19

To all Visitors,

In order to protect our patients and healthcare providers from Covid-19, Gleneagles Hospital Kuala Lumpur is adopting a restrictive visitor policy :

1. Please be inform visitors are strictly not allowed to visit patients in medical wards, surgical wards, ICU, CCU and HDU.
2. The hospital only allows one caregiver or birth partner (for child delivery) to accompany the patient in the wards. 
3. Please be informed visitors are strictly not allowed to visit patients in Ward 3C and 6B, and children below 12 years old are prohibited from visiting the patients in all wards.
   

We regret the inconvenience to you and your families but Gleneagles Kuala Lumpur is committed to ensuring the safety of everyone against Covid-19.  

Thank you for your cooperation and understanding.

HOSPITAL ACCREDITATION, AWARDS & RECOGNITION

Accreditation

2016 Joint Commission International (JCI)

2013 Joint Commission International (JCI)

2010 : Joint Commission International (JCI) accreditation

2009 : Organizational member of International Standard on Quality (ISQua)

2003 : Malaysian Society for Quality in Health (MSQH) accreditation

2001 : International Organisation for Standardisation (ISO) 9001:2000 certification

Awards

2019: Global Health & Travel Awards (Urology Service Provider of the Year in Asia Pacific & Health Screening Provider of the Year in Asia Pacific)

2018: IMTJ Medical Travel Awards for International Hospital of The Year – Winner

2018: IMTJ Medical Travel Awards for Excellence in Customer Service – Highly Commended

2018: IMTJ Medical Travel Awards for Best Marketing Initiative – Winner

2016: IMTJ Medical Travel Awards for Best Marketing Initiative – Winner

2016: IMTJ Medical Travel Awards for International Hospital of The Year – Highly Commended

2016: Global Brands Magazine Awards 2016- Most Innovative Health Care Brand 2016, Malaysia

2016: Elite Member of Malaysia Healthcare Tourism Council

2016: CHT Pursuit of Excellence Award 2016 – Medical

2015 : HR Vendors of The Years 2015 – Silver Award for Best Corporate Healthcare Provider

2015 : Brand Excellence in Healthcare – Hospital

2015 : The Brandlaureate Special Edition World Awards – Brand Excellence in Healthcare – Hospital

2015 : IMTJ Medical Travel Award : Excellence in Customer Service

2014 : IMTJ Medical Travel Award

2012 : The Best of Malaysia Service to Care Champion 2012

2011 : The Most Trusted Brand Award by Reader’s Digest

2011 : Malaysian Service to Care Champion 2011

2010 : Member of International Wellness & Healthcare Travel Association (IWHTA)

2009 : Malaysian Branded Service Champion, Hospital Category

2007 : Health Industry Recognition Award, by the Ministry of Health, Malaysia

2007 : Asian Hospital Management Award (marketing, public relations, or promotional project category)

2007 : Reader’s Digest as the Most Trusted Brand Award (hospital category)

2006 : Asia Spa Wellness Awards for Technology Business Review (holistic patient care category) and Best Hospital

We are International Hospital of The Year, and we couldn’t have done it without you.

This year, we’ve received the honour of being crowned International Hospital of The Year by the International Medical Travel Journal (IMTJ). This means a great deal to us because every one of our efforts to make you feel at home while you are miles away from home has been worthwhile. We’re also been Highly Commended for our customer service by IMTJ. This is a testament to our commitment to providing you with quality healthcare services, which we will continue to do for years to come. So, thank you – for your unwavering support and trust in us. These milestones are dedicated to you.

What is IMTJ? The International Medical Travel Journal (IMTJ) embraces many of the themes that challenge healthcare providers across the world – insurance, accreditation, marketing and promotion, quality, patient safety, levels of care and experience in treating international patients. Established in 2007, IMTJ is independent of the associations and special interest groups that have come aboard the medical tourism bandwagon with the aim of creating a central focus for information, resources and opinion on medical travel for those involved in the industry, anywhere in the world