Customer Service Assistant (International Patient Centre)
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Customer Service Assistant (International Patient Centre)

Responsibilities
  • Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when need be
  • Provide travel related assistance to foreign patients
  • Attend to foreign patients’ enquiries within an agreed timeline
  • Prepare the centre’s relevant reports as required
  • Conduct internal survey/hospital tour when necessary
Requirements
  • SPM/ Diploma in any related field
  • Good command of English and Bahasa Melayu and preferably able to speak one other language
  • Ability to converse in Mandarin would be an added advantage
  • Experience in healthcare setting is an added advantage
EMERGENCY CONTACT
Gleneagles Hospital Kota Kinabalu
Ambulance / Emergency
+6088 518 911
Gleneagles Hospital Kuala Lumpur
Ambulance / Emergency
+603 4141 3018
Gleneagles Hospital Penang
Ambulance / Emergency
+604 222 9199
Gleneagles Hospital Medini Johor
Ambulance / Emergency
+607 560 1111
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